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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 harley davidson motorcycle tools


Introduction to Customer Relationship Management
The time when a company decides to move to customer relationship management (CRM) tools marks their progress to professionalism and profit in multiple ways

harley davidson motorcycle tools  customer relationship management, CRM tools, CRM introduction, sales force automation

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Microsoft Windows SharePoint Services / MS Office SharePoint Server 2007


Collaborative tools are becoming essential to sharing data in today’s office environment. You need a solution that can grow to accommodate new projects and uses—and a storage system that is flexible enough to meet initial demands and adapt to changes. Find out how a multiple-node storage area network (SAN) can maximize the scalability and functionality of your collaboration tools, and ease storage administration.

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Why Traditional Monitoring Tools Cannot Deliver True Mobile User Management for the BlackBerry Platform


In recent years, the BlackBerry smartphone has transitioned from being a small-scale productivity tool to a widely used mission-critical platform. This shift has prompted IT organizations to explore what key technical capabilities and internal process standards are needed to ensure superior performance and availability. Discover why traditional monitoring technologies have failed, and what new approaches have emerged.

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New Realities of Retail Workforce Management: Myths versus Facts


With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction, return on investment (ROI), and measurably improved performance—while instilling practices that will serve them tomorrow and beyond. Find out how market leaders are leveraging the considerable benefits of WFM systems to gain a significant competitive advantage.

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5 Ways to Effectively use Social Media to Conduct Your Job Search


In Using Social Media Tools for Recruiting Talent, I discussed how more and more businesses today are using social media tools for attracting and finding the right person to fill a position. This current post will focus on the job seeker. It’s no secret that the last few years has seen unemployment rates rise well above the norm. In fact, recent numbers show that—while things are slowly getting

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Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives


In most organizations today, corporate information is managed by many tools and teams, but there’s a trend toward enterprise information management (EIM), a practice that coordinates teams and integrates tools. EIM is a best practice for creating, managing, sharing, and leveraging information in an enterprise, holistic manner that’s aligned with strategic, data-driven business objectives. See how you can achieve this.

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Social Learning 2014: Gaining Importance


Social media has become a ubiquitous part of many of our lives. But the tools and platforms that allow us to connect with friends and family in such a multitude of ways are slowly but surely finding a home within the enterprise. This type of technology-enabled collaboration is beginning to live up to its potential within the learning function. Find out the results of Brandon Hall Group’s 2014 Social and Collaborative Learning study based on analysis of data from more than 250 responses from high-performing organizations and their lower-performing counterparts.

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Next Generation Archive Migration Tools


Data migration products have grown and matured to the point that project success is less of a concern to clients today than how quickly and efficiently these projects can be done, and the level of specificity and control that can be applied during data migration. Clients demand efficient migrations performed to their level of satisfaction, with minimum risk. This guide is designed to demonstrate the features of migration software and their benefits.

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Improving Employee Productivity with Social Tools


With tech-savvy ‘millennials’ becoming an ever-greater percentage of the workforce, today’s corporate culture is rapidly changing. And while these changes can create roadblocks for HR professionals, they also present a unique opportunity to implement solutions that increase employee productivity and hence your company’s profitability. Here’s your roadmap to navigating—and benefiting from—the changing face of your global workforce.

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Collecting Meaningful Data from the Web: Once an Impossibility, Now a Reality


The traditional way of extracting data from disparate data sources has been transformed by the emergence of new tools and applications, as well as the appearance of new and massive sources of information like the Web. Learn about tools you can use to turn Web data into an important asset for your organization.

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IBM Presents Social Business Tools Future Releases at IBM Connect 2013


The IBM Connect 2013 Opening General Session peeked into what the future will bring for IBM's clients and partners. The company will launch a new suite for human resources (HR), and new versions of the IBM Connections social business platform and the Customer Experience Suite. A series of applications meant to create collaborative work environments (i.e., community builder, video conferencing

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