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Social Networks: How They're Turning CRM Upside Down
Social networking has collided with customer relationship management, and it's turning the relationship between businesses and their customers upside down

head of corporate social responsibility  whom they are the head of the pecking order. And what Procter & Gamble does is that it gives products to the lead 600,000 moms, and through natural behavior—not through focus groups, not through surveys—through their natural day-to-day activities, [they] spread the word about the products. They use the products and give feedback, which is then fed back to Procter & Gamble. And then Procter & Gamble will modify the products, change them, or price them differently, accordingly. [There are] two value Read More...
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Documents related to » head of corporate social responsibility


How One Sourcing Vendor's Offerings Are Bolstered by a Wealth of Services
Eqos is especially proud of its complementary services portfolio, which stems from a decade's worth of direct experience in providing some of the world's

head of corporate social responsibility  thus enabling the retailer's head office to monitor suppliers' adherence to specific instructions. This improves visibility into supplier information very early in the engagement, thereby lowering the risks associated with onboarding new suppliers, and reducing the vast administrative burden of managing a large supplier community. Eqos Auditing and Compliance helps retailers to maintain best practices and to exercise due diligence by generating audit schedules and providing tools that enable auditors to Read More...
Interview with Jeff Bates of SourceForge.net, Slashdot, and the OSTG
Jeff Bates's experience in developing and managing SourceForge.net and Slashdot communities sheds light on encouraging the interest of participants in the open

head of corporate social responsibility  is someone with a head on their shoulders putting this together If you want to leverage the broader community, the biggest thing is having the information be available to people and expressing that. Earlier, you mentioned one of the problems is that people just get bored, and they drop out of the particular project community for that fact. Let's say you've got your project/product to the point where it is production level and everything is going well, what do you need to do to change the way you address Read More...
Collaborative Analytics: Sharing and Harvesting Analytic Insights Across the Business
Sadly, a division exists between business analysts and IT@they often perform separate data-related duties. There are benefits for companies that unite business

head of corporate social responsibility  often contained within the head of the individual analyst, without explicit support from either the tools used or IT. In summary, what we see is information freshness and innovation at the edge, with an information cycle that is largely tacit, competing with information quality and consistency at the center with an explicit but incomplete information cycle. The requirement, then, is twofold. First, the tacit AIC that exists in analysts’ heads must be made explicit with tools that document and structure Read More...
Challenges of the Future: The Rebirth of Small Independent Retail in America
By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than

head of corporate social responsibility  to go head to head on price. There's no advantage there, so we stress the advantages of doing business with a local, serviceoriented company. I am very active in the group. Our members get help with training via video, meeting seminars and the Internet-it's a lot of education and best practices sharing. On price transparency and customer knowledge It's a challenge but a good one, because people are more educated on the products. We have an extensive website with links to help our customers learn more. Read More...
The Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness
To work through all the issues necessary to improve sales performance, executives have a number of options for leveraging people and knowledge. However, an area

head of corporate social responsibility  Impact of CRM and Sales Process: Monetizing the Value of Sales Effectiveness To work through all the issues necessary to improve sales performance, executives have a number of options for leveraging people and knowledge. However, an area that shows significant potential for helping sales teams meet or exceed their goals is the effective alignment of sales process and technology. Executives looking to optimize performance should consider this approach to achieve their goals. Read More...
Infor’s Acquisition of PeopleAnswers Foregrounds Big Data Behavioral Analysis of Employees
Infor has announced the acquisition of PeopleAnswers, a company specializing in predictive talent analytics. PeopleAnswers’ application maps the behavioral DNA

head of corporate social responsibility  Acquisition of PeopleAnswers Foregrounds Big Data Behavioral Analysis of Employees Infor has announced the acquisition of PeopleAnswers, a company specializing in predictive talent analytics. The financial terms of the deal have not been disclosed. Founded in 2001, PeopleAnswers developed a cloud-based (multitenant software-as-a-service [SaaS]) solution meant to help companies with employee selection, retention, and succession planning. PeopleAnswers’ application maps the behavioral DNA of Read More...
The Integration Factor: The Inherent Value of Best-of-Class Enterprise Solutions
Monolithic ERP systems have proved inflexible in a period of change. The cost of maintenance and modifications are often prohibitively expensive. Yet most best

head of corporate social responsibility  Integration Factor: The Inherent Value of Best-of-Class Enterprise Solutions Monolithic ERP systems have proved inflexible in a period of change. The cost of maintenance and modifications are often prohibitively expensive. Yet most best-of-class applications generally lack strong integration tools. As a result, many companies cannot support change effectively. See how you can supplement the capabilities of your legacy ERP solutions with a flexible, innovative financial management system-and thrive Read More...
Tips for Social Marketers
Does social marketing meet the expectations that businesses or marketers have set for it? There are many claims according to which social marketing is very

head of corporate social responsibility  for Social Marketers Does social marketing meet the expectations that businesses or marketers have set for it? There are many claims according to which social marketing is very effective; perhaps more effective than e-mail marketing for certain generations of consumers or market segments. From a business perspective, recognizing the social as becoming an important space for advertising and finding prospects or reaching the masses is somewhat predictable as a business strategy. Increasingly, companies� Read More...
Turn Content Into Sales with Social Media
In the white paper CRM and the socially-empowered customer, you can find out how to use social media like twitter, facebook, linkedin, youtube, web...

head of corporate social responsibility  Content Into Sales with Social Media Once upon a time, you could only talk at your customers and prospects through the media. Through social media you can now dialogue with them . In the white paper CRM and the Socially-empowered Customer , you can find out how to use social media like Twitter , Facebook , LinkedIn , YouTube , webinars, and blogs to build stronger relationships with customers and prospects based on mutual trust and two-way communication. The days of one-way communications are coming Read More...
Trending Now: Social Learning
Social learning provides a community for everyone to ask and answer questions in an environment rife with varying perspectives, challenges, and insights

head of corporate social responsibility  Now: Social Learning Social learning provides a community for everyone to ask and answer questions in an environment rife with varying perspectives, challenges, and insights. Multiple alternative resources exist for advanced learning, including video, massive open online courses, gamification, and social networking tools. This report addresses the business impact of social learning and how organizations can take advantage of it to grow. Read More...
Mobile Security and Responsibility
When companies extend their IT operations to mobile employees, valuable data and devices are taken out of the protected perimeter of the office, and placed in

head of corporate social responsibility  Security and Responsibility When companies extend their IT operations to mobile employees, valuable data and devices are taken out of the protected perimeter of the office, and placed in the briefcases of users. Business processes may run more efficiently, and there may be more flexibility in working practices, but this is of little benefit if attitudes to IT use are complacent or irresponsible. Read More...
Social Customer Suite
Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.

head of corporate social responsibility  Customer Suite Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers. Read More...
Social Media in Your Supply Chain Keeps Everyone in the Loop
Social media is adding new value to cloud-based supply chain management for companies of all sizes. Internal social media (via Intranet) and external sites like

head of corporate social responsibility  Media in Your Supply Chain Keeps Everyone in the Loop Social media is providing a key link in the new generation of cloud-based supply chains. Cloud-based supply chain management (SCM) platforms have been around for more than a decade now, although they haven't always been described as such. In recent years, though, this kind of software is starting to be built with social media capability as a central pillar. Companies with long supply chains that need to communicate with myriad partners across the Read More...
Social Media and Customer Experience Feedback
Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen

head of corporate social responsibility  their company without adding headcount. (I.e. “We want to respond, but we can’t afford the additional FTEs it would take to answer all of these comments.”) Like all business problems at an impasse, sooner or later something will have to give. Our belief is that eventually, those SM authors who desire follow-up and change will become “trained” to provide companies with feedback in a more automated and structured way. This is not dissimilar to other marketplace “trainings” that have occurred Read More...

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