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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 help desk flow


Be Bold with Benefits but Subtle with Pains
While prospects often justify their purchases because you show them how your software solves their pain, they do not appreciate being told how bad they really

help desk flow  receivable collection tools that help you improve your cash flow. We want you to know that just because we sell sophisticated software, we don't overlook the obvious when it comes to problem solving. We will work together with you to solve your most pressing challenges. For this story I might bring a small tub as a prop. Throughout the day the team will revisit the tub whenever one of our software elements solves one of their problems. But, we'll always focus our attention on how good they can look

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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The ROI Dilemma - Part 1 - Look at how bad you Look!


If you're going to use ROI in order to find new business or, justify your solution, be careful. ROI is a loaded gun and you might just shoot yourself.

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Peregrine Polishes the Old In-Out-and-In-between


Peregrine entered into partnerships that improve its solutions for customers buying new goodies or disposing of old ones. In addition, the company will develop packaged integration solutions between its own products and market leading ERP and CRM solutions.

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New Dimensions in EC and SCM Part 2: The Efficiency Gains of E-Procurement


From point-and-click ordering using Web-based catalogs of individual suppliers, to marketplaces that bring together in one place the products or services offered by multiple suppliers, to live auctions that determine the lowest-price bidder — there is a wide range of new e-procurement methods and tools to help businesses buy goods and services better, faster, and cheaper.

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About CustomerFirst


CustomerFirst contains the service support, help desk, problem resolution, and call center functionalities of the CustomerFirst Enterprise Software Suite. It manages the flow of work through the organization from the time a request or issue is reported, until it is completed or resolved. CustomerFirst also allows you to track the history of every touch point that you have with your customer.

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HCIMS - Help Desk RFI/RFP Template


Issue Management, Inventory and Audit, Knowledge Management, and Product Technology

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RoamBI Flow, the New Mobile Product from Mellmo


Earlier this week MeLLmo, creator of the mobile business intelligence solution Roambi, announced a new product to be launched in June and included in its Mobile software stack: RoambBI Flow.RoamBI Flow, an iPad app, is an information publishing platform that enables organizations to publish information that goes beyond data visualization and analytics, incorporating data into complete

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ERP Software Selection Case Study: Titan Flow Control Finds a Logical ERP Partner in TGI


Titan Flow Control, Inc. manufactures check and butterfly valves, pipeline strainers, pump products, fabricated designs, and accessories for industrial and commercial use. In 2008, Titan launched an enterprise resource planning (ERP) selection process to find a system that would meet its requirements for growth. Download this case study to learn about the benefits Titan experienced after selecting TGI's Enterprise 21 ERP software.

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Mark Two: UK Distributor Uses SAP Software to Help Retailers Build Web Sales


Mark Two, a distributor of kitchen and bathroom products, manages a network of warehouses, logistic services, and call centers. The company serves both major retail chains and independent stores, and offers a range of 20,000 products. This case study examines how Mark Two has been developing innovative Web sites using an SAP solution as part of an effort to help customers leverage the power of e-commerce.

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Intuit and LinkedIn Team Up to Help Small Businesses Find Talent


Per Intuit’s most recent Small Business Employment Index, the employment rate is gradually improving. Intuit and LinkedIn have agreed to host the first “Hire Smart” event for small businesses looking to hire their first employees. This free event at Intuit’s HQ in Mountain View, California, is slated for April 27, 2013. After attending a number of practical sessions, event

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