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Siebel Has Done It Again - This Time with Navision
Siebel Systems, the leading CRM vendor, remains the most eligible CRM bachelor. On June 21, Navision Software a/s, a Danish provider of ERP solutions for mid

help desk navision  a single contract and help desk for all disparate components of its product offerings. Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » help desk navision


Standardizing on One ERP System in a Multi-division Enterprise
In an enterprise with multiple operating divisions, should the enterprise standardize on a single set of software? Recent broadening of major ERP products

help desk navision  investments in services like help desk, upgrades, etc. can be leveraged across the operating units resulting in lower cost and, in most cases, a higher level of service. However, significant IT cost benefits will not be achieved if the above operational benefits are not addressed and achieved. Impact of M&A, the corporate culture and infrastructure    Mergers and acquisitions raise an even more difficult set of standardization questions. When a new unit is acquired, should the existing systems be Read More...
Microsoft Business Network (MBN)--Coming of Age? Part Four: More Challenges and User Recommendations
The objectives of end-to-end supply chain visibility are better plans, better service, increased inventory turns, and higher profit margins, where MBN might

help desk navision  offerings in order to help its small, mid-market segment, and even to help certain large corporate customers improve the effectiveness of current ERP investments, MBS announced the general availability of MBN, and the upcoming delivery of two demand planning modules. While some may point out that the adoption of business-to-business (B2B) connectivity technology is still largely driven by larger corporations that recommend and often require that their smaller trading partners adopt Internet electronic Read More...
Ultimate Connection Seeking Its US Retail Connection Through Solomon Software Partners
Great Plains announced at the Solomon Partner Conference in August, a number of new product enhancements and/or product alliances for its recently acquired

help desk navision  a single contract and help desk for all embedded components within its product offerings. Read More...
PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of

help desk navision  call center, field service, help desk and Web service effectiveness. Vantive and PeopleSoft products -- as well as products from other enterprise software vendors -- can be integrated today via Vantive QuickConnect, a packaged integration solution announced in August 1999. In addition, Vantive's software was integrated with PeopleSoft's software earlier this year under PeopleSoft's Open Integration Framework program, allowing real-time communication of customer information between Vantive and PeopleSoft Read More...
How Manufacturers Use Technology to Help Weather the Economic Downturn
Too often, manufacturers implement technology for financial reporting, but overlook efficiencies that can generate cash flow and reduce costs on the shop floor.

help desk navision  Manufacturers Use Technology to Help Weather the Economic Downturn Document and records management is important for labs, engineering companies, attorneys, doctors, work in process documents in manufacturing - any company who needs to know the location of a file or document. Source : Dynamic Systems Resources Related to How Manufacturers Use Technology to Help Weather the Economic Downturn : Manufacturing (Wikipedia) How Manufacturers Use Technology to Help Weather the Economic Downturn Economic Read More...
How Can IT Help Competitiveness These Bleak Days? - Part 1
A week before this past Thanksgiving holiday (US), I was invited by a long-term analyst relationship contact at SAP to listen to (via multimedia streaming) a

help desk navision  Can IT Help Competitiveness These Bleak Days? - Part 1 A week before this past Thanksgiving holiday (US), I was invited by a long-term analyst relationship contact at SAP to listen to (via multimedia streaming ) a panel discussion on a late Friday afternoon. The expert panel explored reasons for companies to maintain IT investment even (if not especially) during difficult economic times. Bruce Richardson, the Chief Research Officer of AMR Research , moderated the event. The star-studded and Read More...
i2 Technologies Gets Reporting Help From Hyperion
i2’s decision to integrate Hyperion Essbase into its TradeMatrix™ applications is a welcome event for users.

help desk navision  Technologies Gets Reporting Help From Hyperion i2 Technologies Gets Reporting Help From Hyperion S. McVey - June 5, 2000 Event Summary i2 Technologies announced recently its plans to integrate Hyperion Essbase OLAP server into its TradeMatrix platform for business-to-business e-commerce. The combined capabilities of TradeMatrix and Essbase are expected to be released by the third quarter of calendar 2000. Like other reporting tools, Essbase can analyze data in a variety of ways to give users a means to u Read More...
Seven Ways to Help Avoid Lawsuits: Best Practices for Fortifying Your Background Screening Program
Many companies are now critically examining procedures for hiring new employees. This white paper outlines and explains seven “best practice” recommendations

help desk navision  Ways to Help Avoid Lawsuits: Best Practices for Fortifying Your Background Screening Program Many companies are now critically examining procedures for hiring new employees. This white paper outlines and explains seven “best practice” recommendations for fortifying any company’s workforce screening program. These recommendations are derived from HireRight’s experience providing guidance to, and defending, employers and background check providers of all types and sizes in every jurisdiction in Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

help desk navision  ITIL with SRM Service Resolution Management for the Next-generation Service Desk IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service Read More...
TeamHeadquarters
TeamHeadquarters is a combination of project management and help desk software. It supports the planning and execution of projects with traditional project

help desk navision  of project management and help desk software. It supports the planning and execution of projects with traditional project management tools, including tracking, Gantt charts, and task assignment. The help desk software can manage reactive activities like support requests, incident tracking, and defect tracking. It also has queues and tickets managed services. TeamHeadquarters is based on Entry extensible markup language(XML) software architecture, and can be used with Microsoft technologies including Read More...
Dynamics AX
Microsoft Dynamics AX (formerly Navision Axapta) was created through the merger of Navision Software A/S and Damgaard A/S in December 2000, and it was acquired

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Compaq Buys a Chunk of Inacom - But Will It Help?
As rumored since last fall, Compaq Computer Corp. has announced its acquisition of Inacom Corp.'s distribution business for approximately $370 million in cash

help desk navision  - But Will It Help? Event Summary 1/4/2000 [Sm@rt Reseller] - As rumored since last fall, Compaq Computer Corp. has announced its acquisition of Inacom Corp.'s distribution business for approximately $370 million in cash. The deal will let Compaq re-engineer its supply chain, while cutting off indirect rivals Hewlett-Packard and IBM from a major distributor. Compaq said it expected the deal would allow it to enhance its direct-sales capability by giving it end-to-end order management and complex Read More...
TEC Launches Center to Help Companies Evaluate and Select ERP Distribution Software
Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its ERP@Distribution Evaluation Center, to help companies compare the

help desk navision  Launches Center to Help Companies Evaluate and Select ERP Distribution Software TEC Launches Center to Help Companies Evaluate and Select ERP-Distribution Software Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its ERP-Distribution Evaluation Center, to help companies compare the most qualified ERP-Distribution systems based on their own, unique business needs. May 16, 2007 Montreal, Quebec, May 16, 2007—In response to growing global demand from IT decision Read More...

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