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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 help desk now


Remedy Welcomes You To Your New Office. Now Get To Work!
At Remedy there is a 5 working day service level agreement for getting new employees up and running. If an employee accepts a job at least five days before the

help desk now  fully integrated with Remedy's Help Desk, Change Management and Purchasing@Work products. Thus, if a new employee needs a desktop computer or desk that can't be found in inventory the order can be generated and sent for approval automatically. This puts SetUp@Work on two strategic growth paths. First, as a member of the Remedy@Work suite it will be joined by other complementary applications. Among possible new products would be collaboration and task management tools. It seems likely that evolution will

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Enterprise Process Improvement (EPI) Software: Customer and Software Vendor Collaboration


Having just completed implementing your enterprise-wide software, you are about lean back, put your feet up on the desk, and enjoy the fruits of your labor. Not so fast! While you were completing your implementation project, a new release of the software may have already hit the street or, for sure, there is one in the pipeline. Now you are faced with the decision as to if and when to take on the new release. Maybe now is the time to look at how a new class of software tools, enterprise process improvement (EPI), can assist you in the upgrade decision.

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CRM: Out of the box? Or outside the box?


Everything can change without notice in your relationships with prospects and customers, and customer relationship management (CRM) solutions should be flexible enough to help with this ongoing challenge. Monolithic enterprise resource planning (ERP) packages or suites can take years to implement and cannot easily adapt to change; but CRM solutions can provide functionality that makes change

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Adexa Reports Record First Quarter Results


It began the quarter as Paragon Management Systems and finished it as Adexa. Now the company looks to build on its record first quarter results.

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Salesforce.com Updates Desk.com for SMBs


Salesforce.com recently released an upgrade to Desk.com, a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). Now Desk.com (formerly known as Assistly), which is available on the Salesforce AppExchange marketplace, features a customizable console, allowing agents to view customer data such as account and sales information with filters to organize the data how they want to view it.

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Welcome to the Evolution: Audience Based Marketing - Now and Moving Forward


With recent advancements, publishers and advertisers need to know how to get the right message to the right customer and in the right place to achieve their campaign goals. This report explores the emergence of data-driven audience targeting and reveals some of the ways that publishers are embracing newer ‘actual data’ tools to create dynamic audience segments that are more flexible and truly able to meet advertisers’ needs.

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UNIT4 Coda Financials Is Now TEC Certified


TEC is pleased to announce that Coda Financials software by UNIT4 has been TEC certified and is now available for online evaluation in the TEC Accounting and Financial Packages Evaluation Center. As usual, the vendor performed an in-depth demonstration of software capabilities following a demo script suggested by TEC research analysts. So we had a good opportunity to see the system in real time

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AMD Hooks Up with Transmeta - For Now


Advanced Micro Devices, Intel’s main CPU competition, has teamed up with Transmeta – another Intel competitor – in an effort to speed development on its 'Sledgehammmer' 64-bit processor.

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Drug Pedigree Guidelines and How Software Can Help


Drug manufacturers and retailers are tightening their data collection and reporting processes to meet new US Food and Drug Administration (USFDA) guidelines. But which software offerings are best placed to help drug manufacturers comply with the new guidelines?

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Affordable BI: Why Your Business Needs It now!


In why BI is ripe for businesses of any size, you'll learn why the ideal time to consider a BI solution is now; and how new BI solutions for smbs a...

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Autodesk Fusion 360 Cloud CAD Now Available


What was hinted at in late 2012 during the Autodesk University 2012 conference just became a reality—Autodesk has delivered the first cloud-based computer aided design (CAD) software. Autodesk Fusion 360, now generally available, brings together capabilities typically found in separate mechanical, industrial, and conceptual design tools into one easy-to-use cloud-based service (that can be

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