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Remedy Plots A Course To Travel And Expense Capabilities
Remedy further extends the capabilities of its self-service e-procurement application with Necho’s travel and entertainment expense product.

help desk position  ranging from its traditional help desk product through its most recent employee self-service products such as Purchasing@Work and Remedy SetUp@WorkTM. Market Impact Like a recent partnership announcement by Concur (see An E-Commerce Company That Can Pay The Bills ), this partnership represents a step in the development of fully featured employee self-service platforms. So long as these platforms present unified experiences to their users they represent a real value to the corporations that use them. Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » help desk position


Ultimate Connection Seeking Its US Retail Connection Through Solomon Software Partners
Great Plains announced at the Solomon Partner Conference in August, a number of new product enhancements and/or product alliances for its recently acquired

help desk position  a single contract and help desk for all embedded components within its product offerings. Read More...
The ROI Dilemma - Part 1 - Look at how bad you Look!
If you're going to use ROI in order to find new business or, justify your solution, be careful. ROI is a loaded gun and you might just shoot yourself.

help desk position  discuss how we might help you with those metrics? Karen, now quite irritated replies No, in fact, please take me off of your telemarketing list and hangs up the telephone. Analysis of What Happened Welcome to the crime, Randal Dick, a friend of mine from J.D. Edwards calls Look at how bad you look! Think about it. Isn't that what an ROI model is really trying to say? They all seek to justify why, by simply implementing a software solution, someone could save millions of dollars. It's all about how Read More...
Access Commerce Spices Up North American CRM Fray
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user

help desk position  a single contract and help desk for all embedded components within its product offerings. Read More...
Peregrine Polishes the Old In-Out-and-In-between
Peregrine entered into partnerships that improve its solutions for customers buying new goodies or disposing of old ones. In addition, the company will develop

help desk position  between a CRM vendor's help desk product and Peregrine's ServiceCenter. If the CRM product determines the problem to be IT related it can pass the information to ServiceCenter, which opens a ticket and manages the customer interaction. When the interaction is complete, ServiceCenter passes a completion notice to the main CRM system, which closes its own ticket. Neon's accelerators link different vendor processes, enabling real-time integration of data and process flow. Previously, Peregrine had been able Read More...
Accero Cyborg
Accero Solutions are designed to handle employee and tax IDs, support union rules and dynamic pay structures, and help ensure full regulatory compliance for

help desk position  dynamic pay structures, and help ensure full regulatory compliance for all states, provinces, or regions in the US, Canada, the UK, Australia, and New Zealand. Accero Human Resource Administration is designed to automate a range of both tactical and strategic HR functions—from recruiting and training to position administration and career planning. Accero Benefits Administration can help simplify the enrollment, update, and communication processes needed for a benefits program. It supports benefits Read More...
Growing Small Business F.J. Westcott Gets Help with ERP Software Selection from TEC
F.J. Westcott, a photographic equipment distributor based in Toledo, Ohio (US), recently discovered its legacy system could no longer keep up with its growing

help desk position  Business F.J. Westcott Gets Help with ERP Software Selection from TEC Growing Small Business F.J. Westcott Gets Help with ERP Software Selection from TEC Photography equipment distributor F.J. Westcott contracts TEC for comprehensive and objective guidance in ERP evaluation and selection project Montreal, QC, October 29, 2009 - F.J. Westcott, a photographic equipment distributor based in Toledo, Ohio (US), recently discovered its legacy system could no longer keep up with its growing business. However, Read More...
How Can IT Help Competitiveness These Bleak Days? - Part 2
Part 1 of this blog series introduced the SAP-sponsored expert panel discussion that explored reasons to maintain IT investments even during difficult economic

help desk position  Can IT Help Competitiveness These Bleak Days? - Part 2 Part 1 of this blog series introduced the SAP -sponsored expert panel discussion that explored reasons to maintain IT investments even during difficult economic times. The Harvard Business Review (HBR) article by Andrew McAfee and Erik Brynjolfsson entitled “Investing in the IT That Makes a Competitive Difference was the main supplement and starting point of the discussion. As I mentioned in Part 1 , in a nutshell, the panel logically (and not Read More...
5 Ways ERP Can Help You Implement Lean
Lean delivers what companies need in today's competitive world: shorter lead times, improved quality, reduced cost, increased profit, improved productivity, and

help desk position  Ways ERP Can Help You Implement Lean Lean delivers what companies need in today's competitive world: shorter lead times, improved quality, reduced cost, increased profit, improved productivity, and better customer service. Lean advocates have come to recognize that enterprise resource planning and lean work well together: the five lean principles are supported and enhanced by the information control and management tools delivered by end-to-end enterprise software suites. Read More...
10 Tips to Help You Prepare for Your ERP Software Selection
With the complexity of enterprise resource planning (ERP) software selection increasing in proportion to the rising number of options in an ever-changing ERP

help desk position  Tips to Help You Prepare for Your ERP Software Selection With the complexity of enterprise resource planning (ERP) software selection increasing in proportion to the rising number of options in an ever-changing ERP solutions market, how do you select an ERP solution that is the right fit for your business? Reduce your risk and alleviate the complexity with these 10 crucial ERP software selection tips. Read More...
i2 Technologies Gets Reporting Help From Hyperion
i2’s decision to integrate Hyperion Essbase into its TradeMatrix™ applications is a welcome event for users.

help desk position  Technologies Gets Reporting Help From Hyperion i2 Technologies Gets Reporting Help From Hyperion S. McVey - June 5, 2000 Event Summary i2 Technologies announced recently its plans to integrate Hyperion Essbase OLAP server into its TradeMatrix platform for business-to-business e-commerce. The combined capabilities of TradeMatrix and Essbase are expected to be released by the third quarter of calendar 2000. Like other reporting tools, Essbase can analyze data in a variety of ways to give users a means to u Read More...
OneDesk
OneDesk Inc. provides products that help companies realize the benefits of social product development, co-creation, and customer-driven innovation. Its blended

help desk position  Inc. provides products that help companies realize the benefits of social product development, co-creation, and customer-driven innovation. Its blended suite of cloud-based applications incorporates tools including customer feedback management, innovation and ideas management, customer service and help desk, requirements management, project management, release management, and issue tracking. Read More...
Lasership.com Looks To Descartes For Same-Day Delivery Help
LaserShip.com, a nationwide online network of independent same-day delivery companies in the U.S., has licensed Descartes’ DeliveryNet solution for

help desk position  Descartes For Same-Day Delivery Help Lasership.com Looks To Descartes For Same-Day Delivery Help S. McVey - August 17, 2000 Event Summary LaserShip.com, a nationwide online network of independent same-day delivery companies in the U.S., has licensed Descartes' DeliveryNet solution for transportation and logistics to enable the distribution of e-commerce purchases to businesses and consumers. Headquartered in McLean, Virginia, Lasership has assembled a nationwide network of over 225 courier companies in Read More...
IBM Cognos Insight
From business intelligence to financial performance and strategy management to analytics applications, IBM Cognos software can help your organization become

help desk position  IBM Cognos software can help your organization become analytics-driven. With products for the individual, workgroup, department, midsize business, and large enterprise, Cognos software is designed to help everyone in the organization make the decisions that achieve better business outcomes. IBM Cognos Insight is a personal analytics solution that empowers analysts and business users to explore, analyze, visualize, and share insights. With Cognos Insight, users can access and visualize personal and Read More...
Can Heuristic Technology Help Your Company Fight Viruses?
Electronic communication tools are increasingly at risk due to sophisticated e-mail and Web threats. Implementing reliable, effective protection is essential

help desk position  Heuristic Technology Help Your Company Fight Viruses? Electronic communication tools are increasingly at risk due to sophisticated e-mail and Web threats. Implementing reliable, effective protection is essential—but many companies don’t know about the latest proactive virus protection techniques. Find out where your company’s vulnerabilities are, how your traditional security software might not be protecting you as well as you think, and how a heuristic solution can help. Read More...

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