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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 help desk position


Remedy Plots A Course To Travel And Expense Capabilities
Remedy further extends the capabilities of its self-service e-procurement application with Necho’s travel and entertainment expense product.

help desk position  ranging from its traditional help desk product through its most recent employee self-service products such as Purchasing@Work and Remedy SetUp@WorkTM. Market Impact Like a recent partnership announcement by Concur (see An E-Commerce Company That Can Pay The Bills ), this partnership represents a step in the development of fully featured employee self-service platforms. So long as these platforms present unified experiences to their users they represent a real value to the corporations that use them.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » help desk position

Access Commerce Spices Up North American CRM Fray


In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

help desk position  a single contract and help desk for all embedded components within its product offerings. Read More

Be Bold with Benefits but Subtle with Pains


While prospects often justify their purchases because you show them how your software solves their pain, they do not appreciate being told how bad they really operate. How can you be bold about your benefits and subtle about the prospects' pain.

help desk position  receivable collection tools that help you improve your cash flow. We want you to know that just because we sell sophisticated software, we don't overlook the obvious when it comes to problem solving. We will work together with you to solve your most pressing challenges. For this story I might bring a small tub as a prop. Throughout the day the team will revisit the tub whenever one of our software elements solves one of their problems. But, we'll always focus our attention on how good they can look Read More

The ROI Dilemma - Part 1 - Look at how bad you Look!


If you're going to use ROI in order to find new business or, justify your solution, be careful. ROI is a loaded gun and you might just shoot yourself.

help desk position  discuss how we might help you with those metrics? Karen, now quite irritated replies No, in fact, please take me off of your telemarketing list and hangs up the telephone. Analysis of What Happened Welcome to the crime, Randal Dick, a friend of mine from J.D. Edwards calls Look at how bad you look! Think about it. Isn't that what an ROI model is really trying to say? They all seek to justify why, by simply implementing a software solution, someone could save millions of dollars. It's all about how Read More

PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems


On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shares of common stock and options to purchase common stock, and is anticipated to be accounted for as a pooling-of-interests. The acquisition of Vantive makes PeopleSoft the only enterprise software company offering a full suite of CRM products that integrate tightly with PeopleSoft and other major back-office applications.

help desk position  call center, field service, help desk and Web service effectiveness. Vantive and PeopleSoft products -- as well as products from other enterprise software vendors -- can be integrated today via Vantive QuickConnect, a packaged integration solution announced in August 1999. In addition, Vantive's software was integrated with PeopleSoft's software earlier this year under PeopleSoft's Open Integration Framework program, allowing real-time communication of customer information between Vantive and PeopleSoft Read More

IBM Cognos Insight


From business intelligence to financial performance and strategy management to analytics applications, IBM Cognos software can help your organization become analytics-driven. With products for the individual, workgroup, department, midsize business, and large enterprise, Cognos software is designed to help everyone in the organization make the decisions that achieve better business outcomes. IBM Cognos Insight is a personal analytics solution that empowers analysts and business users to explore, analyze, visualize, and share insights. With Cognos Insight, users can access and visualize personal and corporate data, perform what-if analyses, and publish dashboards and applications to help drive smarter decisions.    

help desk position  IBM Cognos software can help your organization become analytics-driven. With products for the individual, workgroup, department, midsize business, and large enterprise, Cognos software is designed to help everyone in the organization make the decisions that achieve better business outcomes. IBM Cognos Insight is a personal analytics solution that empowers analysts and business users to explore, analyze, visualize, and share insights. With Cognos Insight, users can access and visualize personal and Read More

HIPAA! HITECH! HELP! - Mobile Device Management (MDM) in Healthcare


Healthcare organizations are confronting how to fully embrace mobile devices beyond the administrative team. Personal device ownership is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile devices. Healthcare needs a single platform to manage every device, while complying with security requirements. Know the considerations for laying out an MDM strategy for your facility.

help desk position  HITECH! HELP! - Mobile Device Management (MDM) in Healthcare Healthcare organizations are confronting how to fully embrace mobile devices beyond the administrative team. Personal device ownership is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile devices. Healthcare needs a single platform to manage every device, while complying with security requirements. Know the considerations for laying out an MDM strategy for your facility. Read More

Three Cs of Successful Positioning: The Competition


Learn how to avoid the most deadly sin of all marketing—using the same position or a similar one as your competitor, and not knowing it.

help desk position  in positioning is to help the target market associate a significant benefit with your product or company. You can stake your claim to a position by consistently communicating an idea that has meaning and importance to the target audience. Don't expect the prospect to work hard to understand, for example, that your software delivers benefits your competitor's product does not—or that your competitor has failed to communicate. With one eye on the competition, seek a unique positioning strategy that Read More

Demand Planning: Optimizing Operations across the Supply Chain


Demand planning applications can help manufacturers establish baseline sales forecasts and perform analysis to improve resource usage. They can also help manufacturers optimize pricing capabilities and better understand their markets. Yet to get the most out of these tools, manufacturers must be willing to reorganize their planning processes—and to share the resulting insights with supply chain partners and customers.

help desk position  planning software packages can help manufacturers to: Establish baseline sales forecasts, incorporating multiple inputs; Perform sophisticated analysis that improves their use of human and capital resources; Optimize pricing capabilities; and Better understand their markets and customers. Yet to get the most out of these function-rich tools, manufacturers must be willing to reorganize their planning processes and to share the resulting insights with supply-chain partners and customers. Predicting The Read More

How Manufacturers Use Technology to Help Weather the Economic Downturn


Too often, manufacturers implement technology for financial reporting, but overlook efficiencies that can generate cash flow and reduce costs on the shop floor. While credit won’t cure the credit crunch manufacturers are facing, automated processes that improve cash flow and keep lenders in the loop can go a long way in convincing lenders that their risk is low. Find out more about how automated systems can help you.

help desk position  Manufacturers Use Technology to Help Weather the Economic Downturn Document and records management is important for labs, engineering companies, attorneys, doctors, work in process documents in manufacturing - any company who needs to know the location of a file or document. Source : Dynamic Systems Resources Related to How Manufacturers Use Technology to Help Weather the Economic Downturn : Manufacturing (Wikipedia) How Manufacturers Use Technology to Help Weather the Economic Downturn Economic Read More

Help Comparing and Choosing the Right Enterprise Content Management Software


Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its Enterprise Content Management (ECM) Evaluation Center, which helps project managers, consultants, and decision makers compare the most qualified ECM systems based on their own, unique priorities.

help desk position  Enterprise Content Management Software Help Comparing and Choosing the Right Enterprise Content Management Software Pittsburgh, PA (PRWEB) May 26, 2005 Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its Enterprise Content Management (ECM) Evaluation Center, which helps project managers, consultants, and decision makers compare the most qualified ECM systems based on their own, unique priorities. Software evaluation firm, Technology Evaluation Centers (TEC) has Read More

Big Data, Little Data, and Everything in Between—IBM SPSS Solutions Help You Bring Analytics to Everyone


Regardless of the type or scale of business data your users need to harness and analyze, they need a straightforward, visual solution that is easy to use on the front end and highly scalable on the back end. Fortunately, IBM SPSS solutions provide just such an ecosystem that can make different kinds of data stores—from Hadoop to those proverbial spreadsheets—useful sources of business insight and decision support.

help desk position  in Between—IBM SPSS Solutions Help You Bring Analytics to Everyone Regardless of the type or scale of business data your users need to harness and analyze, they need a straightforward, visual solution that is easy to use on the front end and highly scalable on the back end. Fortunately, IBM SPSS solutions provide just such an ecosystem that can make different kinds of data stores—from Hadoop to those proverbial spreadsheets—useful sources of business insight and decision support. Read More

Streamlining Training Services with E-learning to Help More Australian Job Seekers Find Work


To help job seekers become job-ready sooner, increase flexibility for job seekers in rural areas, replace instructor-led training with e-learning, and streamline operations and keep upfront costs minimal, Jobfind Centres Australia, member of Job Services Australia, turned to SumTotal® Learning Management. The product delivered Web-based e-learning programs, achieving better outcomes for job seekers and other benefits.

help desk position  Services with E-learning to Help More Australian Job Seekers Find Work To help job seekers become job-ready sooner, increase flexibility for job seekers in rural areas, replace instructor-led training with e-learning, and streamline operations and keep upfront costs minimal, Jobfind Centres Australia, member of Job Services Australia, turned to SumTotal® Learning Management. The product delivered Web-based e-learning programs, achieving better outcomes for job seekers and other benefits. Read More

IBM Cognos Insight


From business intelligence to financial performance and strategy management to analytics applications, IBM Cognos software can help your organization become analytics-driven. With products for the individual, workgroup, department, midsize business, and large enterprise, Cognos software is designed to help everyone in the organization make the decisions that achieve better business outcomes. IBM Cognos Insight is a personal analytics solution that empowers analysts and business users to explore, analyze, visualize, and share insights. With Cognos Insight, users can access and visualize personal and corporate data, perform what-if analyses, and publish dashboards and applications to help drive smarter decisions.    

help desk position  IBM Cognos software can help your organization become analytics-driven. With products for the individual, workgroup, department, midsize business, and large enterprise, Cognos software is designed to help everyone in the organization make the decisions that achieve better business outcomes. IBM Cognos Insight is a personal analytics solution that empowers analysts and business users to explore, analyze, visualize, and share insights. With Cognos Insight, users can access and visualize personal and Read More

Can Heuristic Technology Help Your Company Fight Viruses?


Electronic communication tools are increasingly at risk due to sophisticated e-mail and Web threats. Implementing reliable, effective protection is essential—but many companies don’t know about the latest proactive virus protection techniques. Find out where your company’s vulnerabilities are, how your traditional security software might not be protecting you as well as you think, and how a heuristic solution can help.

help desk position  Heuristic Technology Help Your Company Fight Viruses? Electronic communication tools are increasingly at risk due to sophisticated e-mail and Web threats. Implementing reliable, effective protection is essential—but many companies don’t know about the latest proactive virus protection techniques. Find out where your company’s vulnerabilities are, how your traditional security software might not be protecting you as well as you think, and how a heuristic solution can help. Read More