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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 help desk problems


Building a Business Case for Enterprise Spyware Protection
It is sometimes difficult to quantify the scope of spyware problems within corporate environments. The least noticeable effect of spyware is to slow network and

help desk problems  browser itself and browser helper objects (BHOs) , ActiveX, and Java. The adware's information gathering and reporting activities can cause the same network latency as cookies do. Beyond that, adware can sometimes perform such undesirable functions such as installing new utilities and features on the user's computer, modifying the user system and changing browser settings in ways that tech support must later undo – usually only after the unexpected code has caused a signifi cant system issue or

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » help desk problems

Supporting Teamwork by Abridging Departmental Silos (and All That in a Cloud)


According to the adage “When one door closes, another one opens,” there are opportunities and unfulfilled customer needs even in this dour economic environment. Rather than hiding in a cave and waiting for the calamity to pass, some creative business software companies and individuals have been coming up with new value propositions to solve real problems for their customers. Perhaps

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Peregrine Exits Quiet Period Making Noise


Emerging from the quiet period after announcing its merger with Harbinger, Peregrine makes up for lost time with a trio of announcements related to its asset management solutions.

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Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience


Many frustrated executives find that despite the fortune spent on managing servers, networks, and applications, there are still complaints about the performance, usability, and availability of their customer relationship management (CRM) solutions. How do you know if your CRM system performs for each user? What does it mean when users say the system is slow? An experience management solution can give you the answers.

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The No-drama Software Upgrade


When you upgrade enterprise application software, you want to realize expected benefits as quickly as possible and minimize costs, disruption, and risk. In tough economic times, there is absolutely no room for budget overruns and the potential disruption to business operations—which are always risks of an application upgrade. An end-user management solution can help you realize return on investment (ROI). Find out how.

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Intuit and LinkedIn Team Up to Help Small Businesses Find Talent


Per Intuit’s most recent Small Business Employment Index, the employment rate is gradually improving. Intuit and LinkedIn have agreed to host the first “Hire Smart” event for small businesses looking to hire their first employees. This free event at Intuit’s HQ in Mountain View, California, is slated for April 27, 2013. After attending a number of practical sessions, event

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Why PLM Couldn’t Help You During An Economic Downturn?


Shorter time-to-market, higher product development efficiency, better product quality, and lower product costs are often associated with the benefits of adopting product lifecycle management (PLM) systems. When there is an economic downturn, these benefits seem to be more desirable. However, a recent poll (CIMdata Online Polls, presented near the end of CIMdata PLM Industry Summary, 28 May 2010

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Common Phone System Buying Problems


There are so many choices out there on phone systems that it can be very difficult to make an educated decision without dedicating days or weeks researching all of the vendors and options available. Rather than learning the hard way, know some of the common problems that people often run into when buying a new business phone system so you understand the obstacles you will face in your buying decision and how to get around them.

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TEC's New White Papers Library Offers Research Tools to Help Companies Make Better Technology Decisions


Impartial software evaluation firm Technology Evaluation Centers Inc. (TEC) announces the launch of its newly redesigned TEC White Papers site, with improved registration and search functionality. The site is designed to provide companies with the research tools they need to help them find key product information related to technology purchases.

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How HR Software Can Help with Compensation Management


Although HR software will not perform miracles, nor will it convert reactive and rigid HR professionals or managers into proactive leaders, it can help with compensation management by allowing decision makers to manage and visualize compensation, indicate trends in employee behavior, help with delivery of enterprise learning programs, and more.

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Streamlining Training Services with E-learning to Help More Australian Job Seekers Find Work


To help job seekers become job-ready sooner, increase flexibility for job seekers in rural areas, replace instructor-led training with e-learning, and streamline operations and keep upfront costs minimal, Jobfind Centres Australia, member of Job Services Australia, turned to SumTotal® Learning Management. The product delivered Web-based e-learning programs, achieving better outcomes for job seekers and other benefits.

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