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Software Functionality Revealed in Detail
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 help desk product


HCIMS - Help Desk RFI/RFP Template
Issue Management, Inventory and Audit, Knowledge Management, and Product Technology

help desk product  - Help Desk RFI/RFP Template The HCIMS - Help Desk RFI/RFP Template lists and describes 551 features and functions found in HCIMS - Help Desk software solutions. This Help Desk for the Health Care Industry Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your HCIMS - Help Desk software selection projects. Features and functions included in this Help Desk for the Health Care Industry Template: Issue Management Inventory and Audit Knowledge

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

HCIMS - Help Desk RFI/RFP Template

Issue Management, Inventory and Audit, Knowledge Management, and Product Technology 

Evaluate Now

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Global Product Development Seen as a Boon for Product Lifecycle Management Vendors


An enterprise that wants to shift to a global product development strategy must invest in modern product lifecycle management (PLM) technology. Therefore, the PLM software market could be on the edge of a significant growth cycle.

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HIPAA-Watch for Security Speeds Up Compliance Part One: Vendor and Product Information


HIPAA-Watch for Security is a tool designed to guide organizations through the risk analysis required by the Health Insurance Portability and Accountability Act (HIPAA) compliance process (US). Relevant Technologies, a leading security research and advisory firm, evaluated HIPAA-Watch for Security to verify how well it performed in guiding organizations through the HIPAA security risk analysis process.

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The Formula for Product Success: Focus on Flexibility and Cooperation


Jeeves has retained the concept of having a single innovative product with broad and reliable functionality, and an open architecture. But beyond the solid nature of the product, Jeeves also takes pains to communicate effectively with both customers and partners.

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The Best-kept Secret in the Product Lifecycle Management Mid-market


The name Omnify Software may hardly come to mind when one thinks of the product lifecycle management (PLM) leaders, but that might change down the track

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A Unique Product Lifecycle Management Tool for Private Label Retail


The Worldwide Retail Exchange (WWRE) and the Global NetXchange (GNX) have merged their complementary Web-enabled product sets to form Agentrics LLC. One outcome is the ProductVine PLM solution, which is clearly designed for and targeted to private label retailers.

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Thriving in Crisis: How to Effectively Manage a Product Recall through IT


Though product recalls are never desired, they do happen. Your company’s response can make the difference between being the role model and losing market share or even being displaced from the market. In this white paper, PM War Stories, in collaboration with Pronto Software, examines how to effectively manage a product recall to mitigate liabilities, protect your brand and turn the crisis into an opportunity. Read more.

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PTC Offers PLM Cloud for Improved Product Development


PTC recently announced a new product lifecycle management (PLM) software offering, PTC PLM Cloud, catering to the needs of SMB product companies. This solution leverages the flagship PTC Windchill platform, while simplifying PLM adoption with a flexible subscription offering that matches the team collaboration and product data management needs of SMBs.

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Speeding Time to Market: Reducing Product Introduction Time and Costs with Product Information Management


As product lifecycles continue to shrink and product complexity increases, reducing the time it takes to introduce new products has become a strategic imperative for companies. Businesses must have clean and accurate product data that’s consolidated across sales channels and back-end systems. Find out why product information management and master data management platforms are key to getting products to market faster.

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Key Metrics for Monitoring New Product Development


Since our research-driven beginnings, Johnson & Johnson Advanced Sterilization Products (ASP) has continually improved the new product development (NPD) process. Detailed process mapping has revealed three tiers of business metrics, starting with drivers and moving up through execution metrics to business performance metrics. When driver metrics improves, so does business performance. Six Sigma tools helps identify specific metrics at all tiers and the causality linkages among them. Each NPD process step at ASP results in a deliverable, and each deliverable relates to a trade-off triangle (cost-time-resources) and, ultimately, to investment dollars. To track performance, ASP calculates how actual NPD decisions and what-if scenarios affect deliverables, alter investment triangles, and thereby influence business results. ASP uses similar process and tools, including the investment triangles and Six Sigma QFD, to make idea management decisions. The IDweb real-time software environment enables both the NPD and idea management processes at ASP. By deploying the strategic planning, idea management, portfolio and pipeline management, process management, and resource management modules of IDweb, ASP has increased throughput by 20 percent and reduced cycle time by 40 percent.

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Expanding the Enterprise: Breaking the Barriers to Collaborative Product Development


Product development has never been easy, but in today’s global market, the pressures facing industrial manufacturers are even greater. With more stakeholders involved in the product development process, collaboration and communication are key to competitive advantage. Your challenge: bring all the stakeholders in the same room—in real time. Discover how to succeed by increasing innovation and speeding time-to-market.

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