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EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

help desk technologies  (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » help desk technologies


How Biometrics in ERP Can Enable Cost Savings and Increase Operational Efficiencies
One technology that is currently flying under the radar in the manufacturing enterprise resource planning (ERP) space is biometrics. Biometric solutions aren’t

help desk technologies  employ people at a help desk who spend much of their time resetting passwords. However, there is a solution—biometric device integration can provide more secure and auditable access to computer assets and reduce help desk personnel costs significantly. Time and attendance tracking is another area where biometrics is being widely adopted. Relatively low cost yet rugged fingerprint (or other) biometric readers are rapidly replacing time clocks and punch cards on the factory floor, in restaurants, and Read More
Remedy Corporation: Poised for a Comeback?
Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement (and others), and propelled by

help desk technologies  25% of the internal help desk market. Other products in this line include Remedy Change Management, which is tied for second place in its market, Remedy Asset Management, and Remedy Service Level Agreements. The Customer Relationship Management unit is built upon the acquisition of BayStone Software in October 1998 and the Sales Continuum sales force management product from Pipestream Technologies in 1999. Products include Remedy Quality Management, Remedy Customer Support, and Remedy Leads Management. Read More
The N-able MSP Maturity Model
A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn

help desk technologies  , Service Management , Help Desk Solutions , N Central , Develop a Higher-Value Business , Maturity Model Levels , Chaotic Level of Maturity Model . Table of Contents   Overview N-able's MSP Maturity Model N-able MSP Maturity Model Levels Level 0: Chaotic Problems with the Chaotic Service Provider Model Chaotic Customers Problems with Chaotic Customers Level 1: Reactive Problems with the Reactive Service Provider Model Reactive Customers Problems with Reactive Customers Level 2: Proactive Problems with Read More
Do You Know How to Evaluate Your Strategic Technology Provider?
Project teams constantly face a barrage of new products and technologies, and have a difficult time differentiating marketing slides and grand promises from

help desk technologies  the vendor help desk, help desk service quality, and number, quantity and scope of vendor training classes. Relative to the other five evaluation criteria, best practice selections place approximately 20 percent of the overall selection importance on the service and support criterion. Corporate Viability This is a critical yet often overlooked category that should examine the financial and management strength of the vendor. Given the huge dollars spent upon and strategic importance applied to most major Read More
Multidev Technologies
Since 1997, Multidev Technologies has been helping retailers and wholesalers capitalize on greater efficiency and productivity with its ChainDrive system. Today

help desk technologies  numerous verticals are finding help with ChainDrive in streamlining their operations and maximizing their revenue. Proud of its expertise, the company's mission is to establish relationships by helping its customers conquer their existing business challenges using an integrated retail management system. Including custom features, such as retail-centric accounting, an inventory matrix, built-in business intelligence (BI), and interfaces based on the company's exclusive SmartForms technology, ChainDrive Read More
SmartPoint Technologies Ltd


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Bellurbis Technologies


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Amyuni Technologies


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Commsoft Technologies
Commsoft Technologies se spécialise dans le développement et l'intégration de logiciels de gestion (ERP) destinés aux PME manufacturières, de distributions et

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i2 Technologies: Is the Boom Over?
Seemingly unaffected by market downturns and Y2K, i2 Technologies regularly astounds the enterprise applications software industry with record-breaking

help desk technologies  supply chain demand,supply chain planning,supply chain planning software,supply chain demand planning,factory planning,i2 planning,s&op planning,inventory forecasting,collaborative forecasting,inventory forecasting software,demand driven supply chain,supply chain optimization software,supply chain optimization,i2 demand planning,replenishment planning Read More
Cronus Technologies Inc.


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Baltimore Technologies Doubles Revenues, Offers World-Class PKI Hosting
Baltimore Technologies expects to report a sound quarter and does not expect to be plagued by the same erroneous projections that instigated two class-action

help desk technologies  someone to host or help architect or host a PKI solution, Baltimore Technologies is a top choice. With an international presence, and global support, a Baltimore PKI solution is one that you can count on to be around in the years to come. If you're thinking about developing a PKI product, using Baltimore's PKI Plus toolkit will ensure that it interoperates with Baltimore's PKI hosting infrastructure - something that is bound to give your PKI product a competitive advantage. If you need a PKI partner, Read More
Dynacom Technologies Inc.
At Dynacom, our mission is to provide businesses of all sizes with rich, functionality built-in, and fully customizable solutions allowing them to achieve

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Concert Technologies
Concert Technologies is the technology rollout leader in the accelerated deployment of nationwide and global multi-site, multi-service, multi-technology

help desk technologies   Read More

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