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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 help desk technologies


EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

help desk technologies  (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » help desk technologies

Remedy Corporation: Poised for a Comeback?


Once the toast of Wall Street, Remedy has redefined its business. With products in CRM, service management and e-procurement (and others), and propelled by something unusual – profits – the company is hoping to regain its former luster.

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8 Reasons to Outsource Your Desktop in the Cloud


With organizations looking for new ways to cut costs and increase productivity, cloud computing has become a popular trend. In the most common form of cloud computing, vendors offer software via the Internet in a software-as-a-service (SaaS) model. Many of the benefits of this model can be translated to desktop management. Learn how SaaS principles are being applied to offer companies desktop-as-a-service (DaaS).

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Hitch Your Wagon to a Wild Horse?


In the frantic race to be “on the web” companies are looking outside for help to design and build their web sites. In the frantic race to be the “bleeding edge” e-Builders are doing whatever they can to deliver service to their clients. The result is not always predictable and not always satisfactory to either party.

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Do You Know How to Evaluate Your Strategic Technology Provider?


Project teams constantly face a barrage of new products and technologies, and have a difficult time differentiating marketing slides and grand promises from deliverable products when making strategic IT acquisitions. The solution is to create a structured, repeatable process for evaluating technology solutions and the vendors that provide them.

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Guide Technologies


Guide Technologies has been a Infor Gold Channel partner since 1997. We are the ERP experts for today's complex manufacuturer. We have the right people, our consultants have an average of 20 years' manufacturing experience. We have the right software, offering Infor XA, Infor SyteLine and Infor LN and a proven implementation methdology. We are the low risk, high reward business partner. Guide Technologies West Coast Office   865 S Figueroa St. Ste 2610 Los Angeles, California 90017-5006 Phone 213-223-7689

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Roadnet Technologies


Roadnet Technologies is a provider of fleet and transportation management solutions. Roadnet's products and services help companies with fleets to realize cost savings, employee productivity, resource efficiency, and employee safety.

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Equation Technologies


Equation Technologies is a value-added reseller (VAR) of integrated business management solutions for midsize companies, serving more than 200 customers with a team of accomplished business and software professionals. Equation Technologies is a member of the Sage Leadership Academy.

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Penta Technologies


Penta Technologies, Inc. develops, supports, and provides financial, accounting, and project management software systems for engineering, construction, architecture, and other project-oriented industries. Located in Brookfield, Wisconsin (US), Penta focuses on large, international organizations with emphasis on multi-company, multi-currency capabilities.

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Ariba Technologies


Ariba is a software and information technology services company headquartered in California. It was founded in 1996 on the concept of using the Internet to enable companies to facilitate and improve procurement processes. Ariba provides spend management solutions to help companies analyze, understand, and manage their corporate spending to achieve cost savings and business process Aefficiency. Ariba is an SAP company.

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YASU Technologies


YASU Technologies is a leading vendor of BRMS. It is headquartered in Hyderabad, India and has a sales office in Santa Clara, US. Rated 178th in the Technology Fast 500 Asia Pacific 2004 program conducted by the Technology, Media & Telecommunications (TMT) global industry group Deloitte Touche Tohmatsu, YASU has reseller and OEM relationships with different companies in Germany, Australia, Austria, France, Korea, New Zealand, Switzerland, Taiwan, UK and USA, among others.

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