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Help Desk for the Health Care Industry
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
 

 help desk technology


How ITIL-based IT Help Desk Can Help Small and Medium Businesses
Information Technology Infrastructure Library (ITIL) is a framework of best practices to manage IT operations and services, with the main objective of aligning

help desk technology  ITIL-based IT Help Desk Can Help Small and Medium Businesses Information Technology Infrastructure Library (ITIL) is a framework of best practices to manage IT operations and services, with the main objective of aligning business and IT. Because there is no mandate that companies implement all framework specifications, small and midsize businesses (SMBs) need to have a cost-savings approach to ITIL implementation, so they can adopt the right features of ITIL. Learn how.

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HCIMS - Help Desk RFI/RFP Template

Issue Management, Inventory and Audit, Knowledge Management, and Product Technology Get this template

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Help Desk for the Health Care Industry
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...

Documents related to » help desk technology

Cezanne Case Study: Casewise Improves Employee Communication with Cezanne OnDemand


Casewise, a global consultancy company, needed an HR system that was user friendly, offered employee self-service, had good help desk support—and that would grow alongside the company. The company chose Cezanne OnDemand to streamline its people processes and support ambitious growth plans.

help desk technology  employee self-service, had good help desk support—and that would grow alongside the company. The company chose Cezanne OnDemand to streamline its people processes and support ambitious growth plans. 0 Read More

10 Principles for Knowledge Management Success


Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of methodologies, but a practice or discipline that involves people, processes, and technology. If implemented correctly, a KM initiative can improve the productivity and efficiency of an entire organization. With these ten basic principles, your organization can learn how.

help desk technology  initiative within the IT help desk or customer contact center. Often KM practices relating to service and support can be defined as knowledge-powered problem resolution - using a knowledge base, knowledge sharing, collaboration and knowledge reuse to efficiently solve customer questions. Knowledge Management for Service and Support A successful knowledge management initiative within a help desk or call center can reduce agent training time and speed new employee ramp up. Knowledge-powered problem Read More

Application Portfolio Management: Are You Getting the Most from your Enterprise Software?


Information technology organizations are faced with the challenge of managing a host of diverse enterprise applications, and the need to evaluate application metrics and performance. To address this challenge, it is worth considering application portfolio management solutions.

help desk technology  changes in these metrics. Help desk management An important component of APM is its relationship with the help desk application and methodology within an organization. Tracking the day-to-day activities of an organization's help desk (in conjunction with the applications it supports) provides great insight into an application portfolio. APM solutions should be able to extract the appropriate metrics from their help desk solutions. Monitoring and testing of applications This includes the tracking of the Read More

HCIMS - Help Desk RFI/RFP Template


Issue Management, Inventory and Audit, Knowledge Management, and Product Technology

help desk technology  - Help Desk RFI/RFP Template The HCIMS - Help Desk RFI/RFP Template lists and describes 551 features and functions found in HCIMS - Help Desk software solutions. This Help Desk for the Health Care Industry Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your HCIMS - Help Desk software selection projects. Features and functions included in this Help Desk for the Health Care Industry Template: Issue Management Inventory and Audit Knowledge Read More

Flowring Technology Corp.


Flowring has devoted to BPM total solutions for years. The complete solution underlying the process-orientated information system leads enterprises operation under control in real time and offer approach to run their own business much more efficiency and flexibility. With the most advanced business process management technologies available, Flowring’s BPM solutions give companies the ability to anticipate, react, and execute faster and better than the competition they meet. Flowring now only offers completed BPM product, but also leads enterprise users to experience further e-business concepts composed of Process Thinking, Working Knowledge, Intelligent Workspace, and Process Enterprise. We assist enterprise to rethink their operation analysis and action mode through Process Thinking, and also lead enterprise to apply their accumulated operation intelligence to their business process reengineering. Furthermore, we offer knowledge worker a friendly and intelligent work interface, and create a new generation of process enterprise based on human being as principle.

help desk technology  business process consulting company,business process flow,business process improvement software,business process modeling,business process modeling software,business process performance,business process solution,flowring technolgy corp.,process improvement tools,product information software,software process integration Read More

Quonext Technology, S.A.


Quonext, como Master VAR de Microsoft en España, es la compañía de software de gestión que ofrece software y servicios de última tecnología con el objetivo de ayudar, de una manera ágil, potente y simple, a las organizaciones empresariales a conseguir su rentabilidad y competitividad mediante implantaciones rápidas, efectivas y al menor coste posible con los profesionales más cualificados para cada sector de negocio. Actualmente contamos con más de 500 clientes que utilizan las soluciones Microsoft Dynamics NAV, AX y CRM. Qué nos diferencia?Technology: Ofrecemos la más avanzada tecnología de Microsoft adaptada a los sectores de negocio en los que somos especialistas con las soluciones más potentes, ágiles y simples del mercadoPeople: Contamos con profesionales certificados, entre ellos 2 de los 4 Microsoft MVP de España, para realizar una implantación rápida, efectiva y con el menor coste posibleGrowth: Somos su socio tecnológico, acompañándole en su objetivo de máxima rentabilidad y competitividad en el mercado

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Technology Vendor--Can You Afford Credibility?


For Technology vendors, credibility is the ability to sell. Credibility is vital, is hard to build, and easy to lose. Building credibility doesn't have to be costly. This article touches on the concepts you can employ to build your credibility. These concepts are the basis for a seminar presented by The Credibility Forum.

help desk technology  people out there to help you, if you can figure out how you can help them meet their objectives while you meet yours. Analysts, editors, consultants are all living in today's world just as much as you are and they have their own needs. For example, magazine editors always need good stories. Good stories are the stock and trade of their credibility. Understanding the editor's world, measurement system, and job stresses means you can help editors succeed in their world - and meet your objectives. For Read More

Anatomy of a Technology Selection


Dell Computer Corporation spent millions preparing to deploy an ERP system before realizing that the solution to one set of issues created a more severe problem. Note based on discussion among Michael Dell, Kevin Rollins, and Morten Topfer of Dell Computer Corporation and Dell’s Platinum Counsel of customers.

help desk technology  Technology Selection,business process,process automation tools,process performance improvement,software selection processes,zero latency,Dell Computer,Dell's manufacturing,Dell's distribution process,Dell's information systems Read More

iWeb Technology Solutions


iWeb Technology Solutions Pvt. Ltd. is a Private Limited Company incorporated in the year 2005. Using innovative tools, it develops and implements a suite of innovative enterprise applications that operate in an integrated environment and conform to international standards. Although founded as a pure software product/solutions company, it is strategically diversifying as a software services provider to draw on a growing market that wants "Software as a Service" (SaaS) & "Platform as a Service" (PaaS). Our products and services primarily target to serve the small and medium enterprise (SME) segment, enabling them to automate, integrate, customize and implement best-in-class business processes. This is achieved through our unique web-based architecture delivered through a combination of onsite and remote services, thereby reducing the total cost of ownership of IT software infrastructure, an essential pre-requisite in the price-sensitive SME segment.

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Team Technology, Inc


Team has two technology practices; reseller of Microsoft Dynamics® NAV (formerly Navision) and an information technology staffing practice. Team’s methodology is consultative and collaborative. We work in tandem with our clients to identify a business need, design the approach, implement the solution and monitor the results. TEAM is a Microsoft Certified Silver Partner and has enjoyed a long term relationship with Microsoft since our inception. http://www.channelpro-digital.com/channelpro/200705/#pg22

help desk technology  automotive EDI compliant,Navision,repetitive manufacturing software Read More

EvolveWare’s S2T Technology


To date, the best option for discovering and extracting information from software applications has primarily been manual, with automation tools serving in support. These initiatives are tedious, long-term, and high-risk. Companies try to lower monetary cost by outsourcing such projects. However, the time to completion and risks remain unchanged at best. The solution? Automated documentation and transformation of software applications.

help desk technology   Read More

Manual versus Information Technology Enabled Lean Manufacturing


All good lean systems have both physical systems in the plant and near real time information technology backbones that centralize data. The primary advantage of enterprise systems is that they can handle considerably more information than can be accommodated manually.

help desk technology  with constraint-based planning can help manufacturers reduce setup times, while those with strong enterprise asset management (EAM) capabilities can help implement total productive maintenance (TPM). These systems also allow for the near real time monitoring of factory floor activities, as they provide manufacturers with critical status information required to prepare for and execute changeovers. This status capability can be used to monitor machinery and equipment and communicate the completion of jobs Read More

Sagent Technology Teams for Telco e-Business


Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification for DSL service.

help desk technology  internet,broadband,business software,wireless internet,ecommerce,internet business,internet access,network management,mobile broadband,high speed internet,internet phone,wireless networking,data mining,broadband wireless,broadband internet Read More

Brio Technology Enters the ETL Market


Brio Technology (Nasdaq: BRYO) today announced Brio.Impact 4.0, an upgraded version of the industry's first analytic application designed specifically for revenue optimization. Available immediately, Brio.Impact 4.0 includes an integrated extraction, transformation and loading (ETL) capability.

help desk technology  that the product will help companies optimize their business model to reach and sustain market advantage. Brio.Impact is designed to embed the knowledge and best practices of a company's top performers together with the organization's business model in an intuitive analytic platform. The product is designed to allow business users to see all the underlying factors that affect market growth so that they can adjust assumptions, strategies, and tactics to better align with market behavior. To provide the Read More