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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 help desk technology


How ITIL-based IT Help Desk Can Help Small and Medium Businesses
Information Technology Infrastructure Library (ITIL) is a framework of best practices to manage IT operations and services, with the main objective of aligning

help desk technology  ITIL-based IT Help Desk Can Help Small and Medium Businesses Information Technology Infrastructure Library (ITIL) is a framework of best practices to manage IT operations and services, with the main objective of aligning business and IT. Because there is no mandate that companies implement all framework specifications, small and midsize businesses (SMBs) need to have a cost-savings approach to ITIL implementation, so they can adopt the right features of ITIL. Learn how.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

HCIMS - Help Desk RFI/RFP Template

Issue Management, Inventory and Audit, Knowledge Management, and Product Technology 

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Do You Know How to Evaluate Your Strategic Technology Provider?


Project teams constantly face a barrage of new products and technologies, and have a difficult time differentiating marketing slides and grand promises from deliverable products when making strategic IT acquisitions. The solution is to create a structured, repeatable process for evaluating technology solutions and the vendors that provide them.

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HCIMS - Help Desk RFI/RFP Template


Issue Management, Inventory and Audit, Knowledge Management, and Product Technology

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Facilities Management is Moving Forward with Technology


Information is one of the most valuable resources for facilities management departments, so it’s essential to have a process that lets you achieve full value from it, and to urge your company on from weak paper-prone processes. Facilities management systems can now integrate with other systems. Find out the points you should consider when choosing and implementing a computer-aided facilities management (CAFM) solution.

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10 Principles for Knowledge Management Success


Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of methodologies, but a practice or discipline that involves people, processes, and technology. If implemented correctly, a KM initiative can improve the productivity and efficiency of an entire organization. With these ten basic principles, your organization can learn how.

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Technology Group International


Founded in 1990, privately held TGI is an enterprise resource planning (ERP) software provider to small and midmarket manufacturers and distributors. TGI's exclusive focus is on the development, implementation, and support of Enterprise 21, the company's fully integrated business management software solution.

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A Made2Manage Systems Customer Profile: The Story of Fuserashi International Technology, Inc. (F.I.T.)


Based in Cleveland, Ohio (US), Fuserashi International Technology, Inc. is a manufacturer of precision nuts, bushings, inner metals, piston blanks, and specialty cold-formed steel products. The company achieved significant return on investment within the first two years of using the Made2Manage Enterprise Business System. In fact, as revenue climbed, F.I.T. made a name for itself as a quality benchmark leader.

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Why .NET Technology Is Important for ERP


.NET technology is a wake-up call, and some people are sleeping through it! Remaining competitive means mission-critical software systems, such as enterprise resource planning (ERP) applications, must be designed from the ground up for connectivity and integration. But software developers don’t advertise their shortcomings, and some ERP vendors—and by association, their customers—are being left behind.

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Blue Coat WebFilter Technology


According to Symantec, 40 percent of malicious attacks target your browser. With Web content threats quickly on the rise, there’s an opportunity for businesses to enhance their Web filtering strategies. Enforcing appropriate use policy and providing robust Web content security, however, requires a dynamic filtering solution that can mitigate a variety of content security threats—not only today but in the future as well.

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Bristol Technology Ships Win-to-Lin Migration Tool


Bristol Technology, Inc. has announced shipment of its Windows-to-Linux application-migration tool. Bristol's Wind/U for Linux product, which began shipping Tuesday, enables developers to compile Microsoft Win32 API and Microsoft Foundation Class source code directly on Linux, and create native, desktop and server-based Linux applications, according to Bristol.

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Making Technology Pay


The one thing you can count on today in business is change, whether it’s customers, business models, or the pace of business. To manage change, companies rely on technology. But the most effective management control and optimization of company performance can be achieved only if you have the right systems. Discover how an integrated system can help you manage data and make better decisions, for a more successful company.

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