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10 Steps to Purchasing a Web Conferencing Solution
Before you commit to a web conferencing solution, you should answer several questions about what your organization wants to accomplish with an online

help desk web  conferencing solution for remote help desk and customer support services? Determining a Web conferencing solution’s primary purpose will ensure that you select the right solution with worthwhile functionality. What features and functions do you need from a Web conferencing solution? Bare-bones solutions can help small businesses connect with colleagues and customers in a timely and cost-effective fashion. Large enterprises, however, would be wise to consider more robust solutions that include Read More
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » help desk web


Maintenance Software--Plan Ahead to Maximize CMMS Vendor Web Site Visits
For those looking for a computer maintenance management system (CMMS) vendor, the Web is often the first place to start. There are a number of web site features

help desk web  and gas or mining. Help desk The electronic help desk gives users the ability to inquire about specific problems, without queuing on the telephone. Usually a response is received within twenty-four hours. Software updates Every software company should provide information about known bugs in each version of its software. Some CMMS vendors reduce their distribution costs by encouraging users to download developed fixes, while others prefer handling the process themselves. Discussion database Discussion Read More
Microsoft Office Fluent User Interface: IT Decision-maker Perception
This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations

help desk web  end users? What IT help desk and training support capabilities do I need to have to support the Fluent user interface? Microsoft commissioned this study to provide answers to these questions, and to help IT organizations considering Office 2007 adoptions anticipate the impact that the Fluent user interface may have on their end users. The primary findings from the study include: IT decision-makers report that users react positively to the benefits of the Fluent user interface. Many organizations Read More
The Tangled Web: Silent Threats and Invisible Enemies
When cyber-criminals stage attacks on businesses with covert malware, spam, and scams that drain employee productivity, users aren’t aware they’ve been

help desk web  in the number of help-desk calls related to spyware are overwhelming many IT departments. Botnets A robot network, or botnet, is a network of computers that are infected with a malicious program that lets cyber-criminals control the machines remotely without the users' knowledge. Typically, computers are recruited to botnets when users innocently click on an infected Web link or an email attachment containing a virus. Though nothing seems to happen, a malware program secretly downloads itself to the Read More
EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

help desk web  (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More
New Web Threats in 2009
That's why the white paper new web threats in 2009 can be a real lifesaver.

help desk web  threats 2009,threats. Read More
PRISM Users Get A Dedicated, Independent Web Community
Users of the Baan Process ERP product PRISM form a web-site community to provide an independent source of information and sharing of knowledge on one of the

help desk web  that the portal will help the PRISM user tap the wealth of the community. The PRISM product was among the first Process-ERP products available on the market. Its users consist of worldwide food, chemical, pharmaceutical and other process companies. PRISM has been recognized for its excellence in the operational aspects of process enterprises since the early 90's. Serving the Community The PRISM Community consists of users, technology partners, and Baan Process. According to Campbell, Within the Read More
HR Executive’s Guide to Web 2.0: Cracking the Code for Talent Management
This report is a roadmap for understanding the uses of Web 2.0 tools across the employment lifecycle. From sourcing to offboarding, these tools are providing

help desk web  SAP,manager,hr,crm,motivation,job description,erp,project management,indigo,outsourcing,management software,payroll,human resources,humanresources,supply chain Read More
Network Engines, Inc. - Double the CPUs for Web Serving
Network Engines, Inc. is a leading vendor of extremely thin rackmount servers used in the rapidly growing area of web serving. In this note, we examine the

help desk web  next 3-6 months will help NEI keep ahead of this trend. User Recommendations Users who are trying to build their web serving infrastructure and want maximum CPU density should seriously consider Network Engines. Although the price appears high, we believe its maintenance processor software and clustering ability give NEI an functional advantage. However, users wishing for best-in-class load balancing and replication software should consider offerings from other vendors, such as those from RADWARE or F5 Read More
Teloquent To e.t.: Now You Can Call Or Use The Web
Teloquent introduced a new release of its software to integrate phone and web-based customer service.

help desk web  scaling up to support help centers with as many as 1800 agents. Together with some of its other products Teloquent can enable a company to build a very functional combined media call center, and should have no trouble establishing a strong niche within the overall CRM market. User Recommendations The users most interested in Teloquent's solution will be those bricks-and-mortar or direct merchants who already have existing call centers, and existing call center management companies that want to break into Read More
10 Steps to Purchasing a Web Conferencing Solution
To help you out, here's a handy white paper called 10 steps to purchasing a web conferencing solution.

help desk web  your company's needs. To help you out, here's a handy white paper called 10 Steps to Purchasing a Web Conferencing Solution . It will help you through the process of determining exactly how you plan to use your Web conferencing solution; the features and functions you'll need; how much money you'll have to spend; what security controls you'll require; and how much technical support you'll want to have. Download your PDF copy of 10 Steps to Purchasing a Web Conferencing Solution before you make any Read More
Amazon Launches Web Services Marketplace
In a very interesting move in what I would call a software consumerization trend, much like the AppStore, recently Amazon launched Amazon Web Services

help desk web   Read More
Mirapoint Adds Web-Mail Client to Messaging Appliance Line
Given that the SP can host well over 200,000 mailboxes, the cost of the WebMail Direct option is minimized to approximately .16 cents a mailbox (bringing the

help desk web  free email,network security,exchange server,mail server,free mail,email software,hosting email,email server,email services,free e mail,web based email,spam blocker,content filter,imap pop,smtp net Read More
MODX Web Content Management: Vendor Profile
Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework. TEC’s Director of Knowledge Services

help desk web  web content management system,web content management framework,modx,web content management system review,web content management system comparison,web based content management system,web content management system software,web content management system reviews,web site content management system,modx developers,free web content management system,web content management system free,best web content management system,web content management system cms,content management system web design Read More

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