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United Messaging to Provide Enhanced ASP Messaging Services
Through a combination of enhancement offerings such as anti-spam, anti-virus and enhanced fault tolerance, look to see United Messaging to maintain its foothold

helpdesk asp  Messaging also offers 24x7 helpdesk and monitoring, and provides software, hardware and training where necessary. User Recommendations One of the most highly visible, mission critical outsourcing applications is electronic messaging, which makes up the backbone of many corporate organizations. When evaluating your ASP, verify that it offers built in protection from viruses, spamming and denial of service attacks. Verify that support is 24x7 and that monitoring is enabled to prevent unnecessary downtime. Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » helpdesk asp


Network Associates Hopes to Rekindle the Flame
Though the security market has been exploding, Network Associates, Inc. (NAI) will likely post a loss for FY'99. However, don't expect the security monolith to

helpdesk asp  has wrapped its MagicSolutions helpdesk product around its new portal, MyCio.Com in hopes to spark some interest through a new front door. Source: NAI MyCio.com is being marketed as your virtual Chief Internet Officer with the strategy that whatever your information technology problem is, NAI can point you to an appropriate solution. Since high-level technology decisions typically are made by CIOs, and CIOs are becoming more visible in Fortune500 organizations, this is clearly a timely approach, and one Read More...
RTI's CRM Applications Rivals The Major League Providers
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and

helpdesk asp  industry that requires service, helpdesk, marketing campaign, and sales automation. RTI now has the ability to build upon its software industry foundations, from which to expand to other industries requiring similar service, helpdesk, marketing and sales requirements. Rather than promoting its tool to horizontal markets, RTI intends to keep expanding in specialized niches particularly within Healthcare, Pharmaceutical and Biotechnology industries. As it stands now, the product's strengths, particularly Read More...
Network Associates RePositions Itself as a Security E-Village
With a new organizational strategy, Network Associates hopes to retain and recruit savvy security engineers and leverage the hot IT security market for outside

helpdesk asp  integration of its MagicSolutions HelpDesk product, Network Associates will market www.mycio.com as an on-line web-based enterprise solution center empowering IT decision makers to resolve TCO and ROI security challenges via security technology selections from Network Associates . Read More...
9 Critical Characteristics to Demand from Your Timesheet Vendor
If you’ve outgrown your paper-based timesheet system, or if you have multiple time collection systems, it gets hard to understand project costs, figure out what

helpdesk asp  published in your automated helpdesk tool? Is your support staff part of the sales team? In what time can you guarantee me responses? Can I talk to 3 recent customers that are happy with your support? What is your average response time? What did your most recent support poll turn up as the overall satisfaction level for your supported customers? Do you even do such polling? What percentage of your customers renew their maintenance contracts each year?” How We Do It - We have both automated support with Read More...
Mail.com to Join the Microsoft Exchange 2000 ASP GoldRush
Through the

helpdesk asp  com to Join the Microsoft Exchange 2000 ASP GoldRush Mail.com to Join the Microsoft Exchange 2000 ASP GoldRush P. Hayes - June 28, 2000 Event Summary Mail.com Inc., a leading global provider of Internet messaging services for businesses, announced it will provide Microsoft Exchange 2000 outsourcing to the business market. As an official Microsoft Exchange Application Service Provider (ASP), Mail.com offers its clients significant cost savings, access to the latest Microsoft technology and Mail.com's Read More...
Sun's StarPortal Opens Its Gates Early
Sun Microsystems Inc. has launched an

helpdesk asp  s StarPortal Opens Its Gates Early Event Summary December 22, 1999 (PC Week Online) - Sun Microsystems Inc. has launched an early access program for its StarPortal desktop productivity suite. Officials said the company has frozen the StarPortal software code and chosen partners to test features and functionality. Sun then will open up the program to more partners to test beta versions and deploy pilots. Along with selected application service providers, Internet service providers, and enterprise Read More...
USinternetworking: One Suite ASP
USi Delivers Complete Set of ASP Enterprise Solutions for Buying and Selling over the Internet.

helpdesk asp  One Suite ASP Event Summary USinternetworking, Inc. (USi, Nasdaq: USIX), announced the next release of its Enterprise E-Commerce Services Suite. The new version of USi's E-Commerce ASP services leverage partnerships with Ariba (Nasdaq: ARBA) and Broadbase to add buy-side applications services and integrated e-analysis. The new enhancements also add other service extensions to their sell-side services based on BroadVision and Microsoft Site Server. The USi Enterprise E-Commerce Service Read More...
The Benefits of PSA-Revenue Acceleration and Improved Efficiency
Technology changes have allowed an alternative to the client-server model to emerge, specifically the application service provider (ASP), in which the vendor

helpdesk asp  Benefits of PSA-Revenue Acceleration and Improved Efficiency Technology changes have allowed an alternative to the client-server model to emerge, specifically the application service provider (ASP), in which the vendor hosts the software on its server and charges a monthly or annual fee per user. The growing acceptance of ASPs has accelerated the growth of professional services automation. This paper compares the client-server and ASP models and outline ths benefits that companies are realizing from Read More...
Key Metrics for Monitoring New Product Development
Since our research-driven beginnings, Johnson & Johnson Advanced Sterilization Products (ASP) has continually improved the new product development (NPD) process

helpdesk asp  Metrics for Monitoring New Product Development Since our research-driven beginnings, Johnson & Johnson Advanced Sterilization Products (ASP) has continually improved the new product development (NPD) process. Detailed process mapping has revealed three tiers of business metrics, starting with drivers and moving up through execution metrics to business performance metrics. When driver metrics improves, so does business performance. Six Sigma tools helps identify specific metrics at all tiers and the caus Read More...
BUY.COM Called
Service911.com has inked a deal with BUY.COM to provide customer service through the Internet.

helpdesk asp  COM Called 911 For Help Event Summary Service911.com has announced a deal with BUY.COM to provide technical support for the Internet retailer. Using Service911.com's Application Service Provider (ASP) model, BUY.COM's new Technical Service Center offers an array of support options including: More than 5,000 streaming how-to tutorials and videos Easy-to-find product support information on 18,000 products Free technical support via e-mail A multi-vendor/multi-product knowledge library with technical Read More...

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