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Legacy Single Sign-On: Novell, Evidian, IBM, PassGo, or Computer Associates?
As the complexity of enterprise systems increases, users are often forced to remember more and more passwords. As the demand on users increases, many users

helpdesk chart  the time that the helpdesk staff spends dealing with the password reset could better be spent assisting others who currently are unable to be productive due to more serious issues. Other factors that lead to the $32 per password reset figure are business opportunities that may be lost while the users are waiting for help. If you believe that $32 per password reset is an accurate figure, then you can see just how much money a company could lose over the course of a year. Most users will require a couple Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » helpdesk chart


A Lexicon for Customer Relationship Management Success
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for

helpdesk chart  sales, marketing, customer service, helpdesk, field service, and web site design; and it is a way to interface with partners. However, part of the problem is that this spans an enormous amount of resources and responsibility. Since most organizations are structured by function and basically compete for limited resources, each function has a different view of performance, and of CRM for that matter. Therefore, CRM installs have historically involved functional deployments and there has been some success Read More...
Industrial & Financial Systems, IFS AB: Thriving on Product Flexibility and Incremental Deployability
IFS was one of the first ERP vendors to incorporate concepts of component technology and a high-level of integration with both its own and other vendors

helpdesk chart  infor software,syteline software,erp fashion,erp software vendors,erp providers,on demand erp,free erp,erp products,erp saas,qad software,web erp,online erp,best erp,erp software companies,syspro erp Read More...
Energy Innovator Implements a New Business Model with mySAP
Capstone Turbine Corporation, an energy innovator, needed to implement management, business model, and strategy changes. It also needed to improve product

helpdesk chart  Innovator Implements a New Business Model with mySAP Energy Innovator Implements a New Business Model with mySAP If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Find out why industry leaders rely on innovative business models – and not new products and services – as the competitive assets that help them expand their industry influence and improve their market position. Source : SAP Resources Related to Energy Innovator Read More...
The Certification of an ERP Accounting Package


helpdesk chart  Certification of an ERP Accounting Package I recently completed a certification exercise for the Flexi Software’s FlexiFinancials package, a functionally rich accounting package that is complete in every way and geared for the banking, insurance, and financial services industries. A package that has integrated business objects with drill-down searching and with full functional and reporting capabilities. We proceeded as follows: I prepared a certification document that I e-mailed to Flexi­ Software Read More...
Talent Management: The New Business Imperative
Studies and statistics suggest that, because of demographic trends, companies will soon face a shortage of talent. In response, many companies have begun

helpdesk chart  Management: The New Business Imperative Talent Management The New Business Imperative If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under the symbol SAP. Source : SAP Res Read More...
ERP Showdown-Round 2! Exact Macola ES vs. Infor SyteLine vs. QAD MFG/PRO
I'm Dylan Persaud, senior analyst at Technology Evaluation Centers. Due to the overwhelming response to our first ERP Showdown, we're pleased to present another

helpdesk chart  Showdown-Round 2! Exact Macola ES vs. Infor SyteLine vs. QAD MFG/PRO Back by popular demand: ERP Showdown—Round 2! Exact Macola ES vs. Infor SyteLine vs. QAD MFG/PRO I'm Dylan Persaud , senior analyst at Technology Evaluation Centers. Due to the overwhelming response to our first ERP Showdown, we're pleased to present another head-to-head discrete enterprise resource planning (ERP) comparison. Here, then, is ERP Showdown, Round 2! —featuring Exact Macola ES vs. Infor SyteLine vs. QAD MFG/PRO. We Read More...
Oracle Co. - Internet Paradigm Boosts Applications Growth
Oracle is one of the first software companies to implement the Internet computing model for developing and deploying enterprise software across its entire

helpdesk chart  erp software vendors,erp software companies,compare erp software,best erp software,erp software comparison,top erp software,erp software,erp software vendor,what is erp software,erp for small business,small business erp,small business software,small business accounting packages,small business inventory control,list of erp vendors Read More...
Better Visualization and Performance with Pentaho Business Analytics 4.5
On April 25, Pentaho delivered Pentaho Business Analytics 4.5, and I had a chance to get a sense of its new features via a demo prepared by Pentaho. Two main

helpdesk chart  Visualization and Performance with Pentaho Business Analytics 4.5 On April 25, Pentaho delivered Pentaho Business Analytics 4.5 , and I had a chance to get a sense of its new features via a demo prepared by Pentaho. Two main topics were at the forefront of this new offering from the Orlando-based company: visualization and performance. The enhancements made to this version are reflected in visualization capabilities such as geo-mapping features, as well as new scatter/bubble chart visualizations. Read More...
Comidor
Comidor is a Business Cloud Application Suite which offers Collaboration, Project Management and CRM-Finance functionalities. These functionalities are

helpdesk chart   Read More...
BPM Showdown! Oracle's Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite
I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise software Showdowns. Today's

helpdesk chart  Showdown! Oracle's Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite Welcome to BPM Showdown: Oracle Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise software Showdowns. Today's Showdown pits three of the top business performance management (BPM) vendors against each other in a head-to-head contest: Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite! We hope you find this Read More...
Welcome to ERP Showdown: Infor ERP LN 6.1 vs. Epicor Vantage vs. Lawson M3 Discrete Manufacturing Solutions
I'm Larry Blitz, editor of TEC’s Vendor Showdown series. With enterprise resource planning (ERP) systems being the information backbone of the organization, we

helpdesk chart  to ERP Showdown: Infor ERP LN 6.1 vs. Epicor Vantage vs. Lawson M3 Discrete Manufacturing Solutions ERP Showdown: Infor ERP LN 6.1 vs. Epicor Vantage vs. Lawson M3 Discrete Manufacturing Solutions I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown features Infor ERP LN 6.1 vs. Epicor Vantage vs. Lawson M3 Discrete Manufacturing Solutions in a head-to-head comparison across the full range of discrete ERP functionality. I hope you find this Showdown helpful and informative, and Read More...
Finding the Right BPM Solution-and Making It Work for You
In a previous blog post, I discussed the importance of data management capabilities of a business intelligence (BI) solution. To recap briefly, the Pareto chart

helpdesk chart  the Right BPM Solution-and Making It Work for You In a  previous blog post , I discussed the importance of data management capabilities of a business intelligence (BI) solution . To recap briefly, the Pareto chart below reveals the most sought-after functionalities of BI software solutions according to TEC data, with data management and business performance management (BPM) coming out on top. Now let’s discuss the second most popular functionality of a BI solution: BPM. Many organizations today Read More...
ExecBlueprints: Device-Reliant vs. Data-Reliant: How Mobile and Cloud Technologies Influence Workflow
Cloud computing offers an extremely cost-effective alternative to traditional hardware-based infrastructures, but the advantages in flexibility and price must

helpdesk chart  Device-Reliant vs. Data-Reliant: How Mobile and Cloud Technologies Influence Workflow Cloud computing offers an extremely cost-effective alternative to traditional hardware-based infrastructures, but the advantages in flexibility and price must be weighed against issues of security, reliability, and capability. Business unit leaders must partner with IT to determine their needs, understand the impact of new technologies, and chart a path forward together to facilitate stability and Read More...

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