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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 helpdesk flow


Are ERP Consolidators (
Even in such a volatile stock market and under investor/regulatory scrutiny, going public as a means of getting some capital investment is still an option

helpdesk flow  to supporting a sophisticated helpdesk system, Consona continuously invests in the people and tools required to deliver superior customer care. Another related tenet here is the product quality over the next new thing attitude. Namely, while technology is important, it long ago became clear to Consona that building trendy new features in the latest & greatest technology is not necessarily the way to add value to customers' business. It costs everyone a lot of money, while product quality and functional

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

HCIMS - Clinical Information System RFI/RFP Template

ADT (admission, discharge, and transfer), Global Requirements, Patient Information, Orders, Plan of Care, Work Plan, Kardex and Summary, Flow Sheets and Vitals, MAR and Medications, Critical Care, L&D Fetal Monitoring, Clinical Record, Reference and Reports, HIPAA (Health Insurance Portability and Accountability Act), Interfaces, Ease of Use, Technical and Support, and Product Technology  

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Documents related to » helpdesk flow

Quote-to-order: One Big, Lean Machine Adds High Tech to Its Mix


BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high tech manufacturers may be noting.

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Who Alleges The PRM Market Consolidation?


Many surveys have purported that there are twice as many manufacturers that cannot integrate their ordering systems with those of their partners and distribution channels than those that can, leaving them vulnerable in terms of brand management due to poor visibility.

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ERP Software Selection Case Study: Titan Flow Control Finds a Logical ERP Partner in TGI


Titan Flow Control, Inc. manufactures check and butterfly valves, pipeline strainers, pump products, fabricated designs, and accessories for industrial and commercial use. In 2008, Titan launched an enterprise resource planning (ERP) selection process to find a system that would meet its requirements for growth. Download this case study to learn about the benefits Titan experienced after selecting TGI's Enterprise 21 ERP software.

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UNIT4 ekon


UNIT4 ekon is an enterprise resource planning (ERP) solution designed to help companies achieve total process integration. It supports third-party product integration, and is Web-accessible, so employees, customers, and suppliers can be involved in the information flow from any location. UNIT4 ekon is management software with an exclusive architecture that allows users to get upgrades and new versions, fast and cheap. The ekon range of ERP and business management solutions is especially suited to organizations operating in a state of frequent and dynamic business change, such as those that are service-based or in the public sector.  

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Reflections on Lean Philosophy and the Theory of Constraints


The theory of constraints (TOC) is similar to, yet different from, the lean philosophy. TOC focuses on optimizing production through critical bottlenecks in order to meet market demand.

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Customer Service, Inbound and Outbound campaing, IT Helpdesk, Accountancy outsourcing


Ovex services support the design, installation, operation, management, and continuous improvement of IT infrastructures and software solutions in areas such as - customer service - telemarketing - inbound sales - data entry - back-office support - accounting - human resources (HR) - software development  

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Credit versus Collections... Who Do You Trust?


Learn how receivable dashboards allow you to keep track of your customers’ payment more efficiently and improve your agribusiness cash flow. Find out how a good collections management system could significantly increase your return on investment (ROI).

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Managed File Transfer: The Need for a Strategic Approach


A secure and accurate flow of information in your supply chain operations has never been more critical—and complex. Digital transfer of unstructured information is a security risk, for both confidentiality and compliance, and traditional file transfer methods are now falling short. A managed file transfer solution combining hardware, software, and networks can meet your demands for visibility, security, and compliance.

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UNIT4 Continues Enhancing Its Business Intelligence Stack—Analyst Roadshow


It has been a very interesting year for UNIT4, and the recent Analyst Roadshow event continued in the same light. TEC’s own Jorge García was there to capture all the details. Read the post and get his take on two major announcements from the vendor: the release of two new financial performance products for the North American market and the incorporation of a new in-memory analytics solution to the vendor’s analytics stack.

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CorrigoNet™ and CorrigoConnect™


CorrigoNet is a web and wireless enterprise work order and service management application that coordinates a real-time flow of informatoin between customers, service delivery staff, and management, regardless of communication platform. Up to fifteen add-on modules, addressing specific industry and business needs, can be added to the core product. Enterprise customers deploy Corrigo's applications on either an ASP or self-hosted model. CorrigoConnect, sold through Nextel Communications Inc., is Web-based work order and dispatch management solution for small and medium service organizations. It connects dispatch, field staff, and management via the Internet through Nextel's Internet-ready phones. Billing is a line item on the company's Nextel monthly statement. Seven add-on modules are available and deployment of CorrigoConnect is by ASP only. Additionally, Corrigo offers implementation, integration, and educational services based upon web-based self-help or on a highly customized consultative model, depending on each company's business requirements.  

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