X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 helpdesk template process


9 Critical Characteristics to Demand from Your Timesheet Vendor
If you’ve outgrown your paper-based timesheet system, or if you have multiple time collection systems, it gets hard to understand project costs, figure out what

helpdesk template process  published in your automated helpdesk tool? Is your support staff part of the sales team? In what time can you guarantee me responses? Can I talk to 3 recent customers that are happy with your support? What is your average response time? What did your most recent support poll turn up as the overall satisfaction level for your supported customers? Do you even do such polling? What percentage of your customers renew their maintenance contracts each year?” How We Do It - We have both automated support with

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Process Enterprise Resource Planning (Process ERP) RFI/RFP Template

Financials, Human Resources, Process Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology 

Evaluate Now

Documents related to » helpdesk template process

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

helpdesk template process  ITIL Guide | ITIL Helpdesk | ITIL Implementation | ITIL Information | ITIL Infrastructure | ITIL IT Service Management | ITIL ITSM | ITIL Leader | ITIL Library | ITIL Management | ITIL Management Release | ITIL Management Toolkit | ITIL Methodologies | ITIL Methodology | ITIL Model | ITIL Organization | ITIL Overview | ITIL Presentation | ITIL Problem Management | ITIL Problem Management Software | ITIL Process | ITIL Process Implementation | ITIL Process Map | ITIL Process Software | ITIL Processes | Read More

Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report


Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

helpdesk template process  business process management tools,business process management training,business process management tool,business process management suite,what is business process management,business process management systems,business process management bpm software,business process management software,business process management consulting,business process management consultant,business process management software comparison,business process management journal,business process management certification,business process management system,business process management open source Read More

Professional Services Business Process Alignment


Rapid growth is changing the professional service sector (PS) with increased emphasis on vertical industry knowledge, business process change, and quality execution against a backdrop of skilled workforce shortages. Read about the challenges PS executives face as they continue on their path toward expansion, higher revenue, and profit, and the cloud-based business applications they rely on to transform their operations.

helpdesk template process  professional services,professional services business process improvement,PSA,professional services automation,PSA integration,professional services organization challenges,SaaS for professional services,PSO SaaS,PSOs Read More

Attribute-based Demand Planning: A Powerful Tool for Process Manufacturers


As manufacturing becomes a global process, advances in demand management software have given rise to attribute-based demand management software. In the process manufacturing environment, this software can help manufacturers deal with complex manufacturing processes and increase overall customer satisfaction.

helpdesk template process  enterprise resource planning,ERP,attribute-based demand planning,ABDP,demand planning,supply chain management,SCM,supply and demand,process manufacturing,demand management software,DM,inventory holding costs,just in time,JIT,lean inventory management Read More

AuraPortal BPMS Version 4.3 for Business Process Management Certification Report


AuraPortal BPMS Version 4.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Business Intelligence and Data Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects.

helpdesk template process  AuraPortal BPMS,AuraPortal BPMS v. 4.3,AuraPortal Business Process Management Suite,BPM software,AuraPortal,business process modeling,business process collaboration,business process workflow,AuraPortal BPM Suite Read More

Business Process Management (BPM) RFI/RFP Template


Process Modelling, Security Management, Process Collaboration, Form Management, Workflow Portal, Monitoring and Management, Process Analytics, and Product Technology and Support

helpdesk template process  Process Management (BPM) RFI/RFP Template The Business Process Management (BPM) RFI/RFP Template lists and describes 610 features and functions found in Business Process Management (BPM) software solutions. This Business Process Management (BPM) Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Business Process Management (BPM) software selection projects. Features and functions included in this Business Process Management (BPM) Read More

An Analyst's View of Process Industry SMB Challenges


Process manufacturing industries have distinct needs from an enterprise resource planning (ERP) system. Here’s an overview of what process manufacturing requires from an ERP solution, including business intelligence capabilities.

helpdesk template process  accounting and inventory software,accounting softwares,advanced planning and scheduling,advanced supply chain planning,barcode inventory software,best inventory software,bills of material,business inventory software,chemical inventory software,demand driven supply chain,demand planning,demand planning process,ebay inventory management,epicor,epicor 9 Read More

Proplanner Process Engineering & Management Suite


Proplanner provides solutions that help industrial, manufacturing, and process engineers bring new and modified products to production. Proplanner provides an integrated suite of applications for discrete manufacturing process engineering, management, visualization, and collaboration. Application modules include mixed model line balancing, shop floor work instructions, time estimation, spaghetti diagramming integrated with AutoCAD, layout drawing management, BOM management, product/process charting (including value stream maps), manufactured costing, FMEAs, ergonomic assessment, and product/process reconciliation. Proplanner can be deployed via the Internet, on an in-house Intranet or client-server solution, and customers can purchase the software or subscribe.  

helpdesk template process  proplanner roi,technical sales aspects of risk insurance proplanner,retirement proplanner,proplanner pc software,proplanner lean article,proplanner integration,proplanner free trail,proplanner free softwares,proplanner flow path education,proplanner database crm investment advisor,proplanner configuration management,proplanner,plm proplanner startup,ibaset proplanner,buy ice skating proplanner book Read More

Business Process Management and Optimization


Business processes are strategic assets. They not only generate revenue, but also represent a significant proportion of operational costs. Managing them properly is key to your organization’s success. Find out how business process management and optimization (BPMaO) can help you understand, manage, and improve your business processes in order to deliver value-added products and services to your clients.

helpdesk template process  bpm software companies,business process management software vendors,bpm software vendors,business process management applications,business process management training courses,bpm business process management software,business process management bpm software,bpm business management process software,business process management software,software business process management,business process management certificate,business process management courses,online business process management,business process management software comparison,open source business process management software Read More

Case Study: Process Manufacturing


With 2008 sales of over $10 billion, a global process manufacturer realized that strategic focus on pricing was critical to enhancing its competitiveness and overall profitability. A key element of the company’s pricing and profitability initiative was to invest in an enterprise-wide pricing solution, to take advantage of ongoing pricing opportunities. Find out about the price management solution the company chose.

helpdesk template process  pricing opportunities,price optimization solution,price management solution,price management,price optimization,price realization,KPI,KPIs,key performance indicators,performance indicators,return on investment,recovery dashboard,customer tracking,margin analytics,price analytics Read More

Optimizing the Development Process


One of the most formidable IT challenges that companies must solve is the extreme cost of the development process. Don’t let your data warehouse development project become part of the 50 percent that’s abandoned—and don’t lose time and money. Learn how to optimize your development process and improve the performance of your database management systems through a complete examination and debugging of your database schema.

helpdesk template process   Read More

Process PLM Vendor Sequencia Adds Portfolio Management


Sequencia extends its Process Product Lifecycle Management (PLM) offering with portfolio management, leading the impact of the solution into the executive suite.

helpdesk template process  portfolio management,process plm,management process,erp scp,process erp,product lifecycle management,PLM Vendor,Sequencia,Process PLM solution,Process PLM functionality,PLM system,web-based PLM solutions,Process PLM market,project portfolios,portfolio management methodologies. Read More

Course Correction in QA Process Implementation


Course Correction is an expected part of any software development process. The process listed below outlines a process that allows one to review task assumptions, review accountability, reevaluate schedules, and monitor and control activities through the course correction process.

helpdesk template process  QA, software developement, course correction, QA process, quality assurance, QA software Read More