X
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Discrete Manufacturing (ERP)
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
 

 helpdesk ticket system


Quantifying the Value of Software Asset Management
If you’re not up to speed on the key benefits of software asset management (SAM) solutions, this overview can help. Additionally, you’ll learn about the areas

helpdesk ticket system  information instantly at the helpdesk representative’s fingertips, shortening the length of calls dramatically. Additionally, because SAM applications make it easy to determine which software packages are unlicensed or not “corporate-sanctioned”, support professionals can avoid spending time on issues related to unauthorized software. The potential annual savings achieved through increased IT support efficiency can be calculated as follows: Number of PCs X Average number of annual support tickets

Read More


HCIMS - Laboratory Information System RFI/RFP Template

Product Functionality, System Management, Privacy and Security, and Product Technology Get this template

Read More
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Discrete Manufacturing (ERP)
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...

Documents related to » helpdesk ticket system

On-demand ERP in the Enterprise: A Practical CIO Guide to Implementation


Discover a framework for crafting a software-as-a-service (SaaS) strategy in your company. Examine key concerns such as data integrity, maintaining compliance, and ensuring proper process management, as well as approaches to help maximize your return on investment (ROI). A SaaS solution for your enterprise resource planning (ERP) or accounting system might be your ticket to improved business and application performance.

helpdesk ticket system  detail of performance reporting Helpdesk support access (by role, channel and hours) and response times Time to resolve a support ticket Time to resolve a billing or customer service query Technology and functional upgrade cycles? What are my requirements for functional scope and adaptability? Integration capabilities for connecting to enterprise and local systems Complexity and detail of processes to be automated Language, currency, tax and regulatory variations Number of separate business and Read More

System Software Associates Announces Fiscal Fourth Quarter Results - The Agony Continues


On December 1, System Software Associates, Inc., a global provider of enterprise resource planning (ERP) software and services, announced financial results for its fourth fiscal quarter ended October 31, 1999.

helpdesk ticket system  bpcs jobs,baan system,baan iv,baan erp system,bpcs as400,baan training,bpcs erp,infor baan,baan v,baan barcode,baan support,infinium ssa,bpcs software,bpcs support,bpcs documentation Read More

How to Sell Management on a New ERP System


How to Sell Management on a New ERP System lists the top 6 advantages of a new ERP system.

helpdesk ticket system  sell management erp system,sell,management,erp,system,management erp system,sell erp system,sell management system,sell management erp. Read More

Checklist for Phone System Buyers


Are you in the market for a business phone system? With the broad array of features available in phone systems today and the full spectrum of providers who sell them, purchasing a new phone system for your business can be a daunting task. Read these condensed best practices to get the right information and ask phone system vendors specific, detailed questions to make the optimal decision to meet your communication needs.

helpdesk ticket system  phone system,communication technology,pbx phone system,virtual phone system,small business phone system,ip phone system,voip phone system,business phone system,office phone system,small office phone system,hosted phone system,nec phone system,4 line phone system,automated phone system,new communication technology Read More

Business Information Exchange with BizManager400 for IBM System i


Designed for the IBM System i and iSeries platforms, Inovis’ BizManager400 provides secure managed file transfer of critical business documents like purchase orders, advance ship notices, and invoices. BizManager400can also serve as a single business-to-business (B2B) gateway for trading partner connectivity, community management, integrated mapping, and integration. Find out about the key capabilities of BizManager400.

helpdesk ticket system  business information exchange,business information exchange system,global business data,change business information,business information,financial information exchange,small business exchange server,scm supply chain management,electronic data interchange supply chain management Read More

One-system ERP Solutions




helpdesk ticket system   Read More

Phone System Buying Disasters to Avoid: C-Level Executives Share Hard Learned Lessons


Phone system buying disasters can prove costly for any business. This whitepaper presents advice from phone system managers who have been at the forefront in remedying phone system disasters. Topics covered include buying incompatible hardware, brands with bad customer service, and companies with bad SIP service. Phone system buying disasters can be averted with proper preparation and foresight.

helpdesk ticket system  business phone system,small business phone system,voip business phone system,business phone system voip,voip small business phone system,small business phone system voip,ip business phone system,business phone system pbx,pbx business phone system,business phone system reviews,best business phone system,panasonic business phone system,used business phone system,best small business phone system,small business phone system reviews Read More

8 Rules for Investing in a New Accounting System


Find out if your current system is a drag on your company in Eight Rules for Investing in a New Accounting System.

helpdesk ticket system  rules investing accounting system,rules,investing,accounting,system,investing accounting system,rules accounting system,rules investing system,rules investing accounting. Read More

Mastering the Management System


This article from Harvard Business Review describes the design and implementation of a system for strategic planning, operational execution, and feedback and learning. It also presents a range of tools that managers can apply at the different stages, and options for integrating them in a system that links the management of strategy and operations.

helpdesk ticket system  strategic planning,operational execution,and feedback and learning,strategic it management,strategic it planning,it strategic planning,strategic planning in it,business strategy and it strategy,the key system,it strategy and management,it strategy management,what is operational planning,strategic process management,strategic planning in business,strategic planning for business Read More

10 Mistakes to Avoid When Buying a Business Phone System


10 Mistakes to Avoid When Buying a Business Phone System. Here are 10 common mistakes buyers make when purchasing a new phone system and how to av...

helpdesk ticket system  10 mistakes avoid buying business phone system,mistakes,avoid,buying,business,phone,system,mistakes avoid buying business phone system,10 avoid buying business phone system,10 mistakes buying business phone system,10 mistakes avoid business phone system. Read More

Brain of Supply Chain System


Advanced planning and optimization makes supply chain systems cost effective. It is the brain of the supply chain because it works on top of all other software tools that plan, monitor, and control supply chain activities and control them.

helpdesk ticket system  Advanced planning and optimization,APO,enterprise resource planning,supply chain management,customer relationship management,advance planning,advance scheduling,optimization,capacity,constraints Read More

Optimize Your System: How to Avoid Implementation Sins


As global economies become more uncertain, companies face increasing pressure to remain competitive. While an enterprise resource planning (ERP) system can help, it’s only as effective as the effort placed in the implementation. By being aware of the reasons implementations fail and knowing what best practices to use to help ensure success, you can save valuable time and money—and have a higher return on investment (ROI).

helpdesk ticket system  erp systems for small & midsize manufacturers,enterprise resource planning system definition,change management erp implementation sins,the 12 cardinal sins of erp implementation Read More

Is It Time for a New ERP System? How to Evaluate the Effectiveness of Your ERP System


As time passes, enterprise resource planning (ERP) systems drift further and further into misalignment with enterprise goals, strategies, and tactics. Eventually your legacy ERP system begins to interfere with your company’s ability to operate efficiently. Examine ERP evaluation criteria and techniques, and equip yourself with the tools and knowledge you need to measure your current ERP system’s effectiveness.

helpdesk ticket system   Read More

OutStart TrainingEdge.com Learning Management System Certification Report


The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

helpdesk ticket system  outstart,trainingedge.com,learning management system,learning management system comparison,learning management system software,hosted learning management system,learning management system vendors,web based learning management system,open source learning management system,learning management system reviews,learning content management system,e learning management system,free learning management system,learning management system open source,learning management system lms Read More