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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 herbert simon behavioral decision making


Making the Real-Time Enterprise a Reality
B2B and B2C companies and private- and public-sector organizations alike are transforming not only their systems but also their cultures and processes, to take

herbert simon behavioral decision making  real-time, real time, business performance, SAP, Harvard Business Review, data

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Financial Packages

Financial packages encompass modules for bookkeeping and making sure that accounts are paid or received on time.  

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Mobile Content and Document Management Best Practices and Decision Checklist


Every minute of every day, employees move business files onto their mobile devices so they can work at home, on the road, or at client sites. The result is the equivalent of a mobile scrum of risks, redundancies, and wasted efforts and resources. A result of the huge popularity of mobile phones and tablets and the bring your own device (BYOD) trend, the large number of mobile devices being used for work purposes and the large amount of associated content being moved with these devices means that businesses are at risk. Mobile device management provides a first defense, but it’s not enough—businesses need to lock down the content and documents with policy-based controls to decrease their level of risk and ensure comprehensive enterprise mobility management.

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Sole-sourcing BI from Your ERP Vendor: IT Convenience or Strategic Business Decision?


The software industry has witnessed a consolidation in the business intelligence (BI) market. In BI, enterprise technology conglomerates identified a growth market and an opportunity to upsell to their existing install base, primarily that of applications such as enterprise resource planning (ERP). This consolidation has rendered sole-sourcing BI from ERP vendors an alluring option for many organizations. Find out why.

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Making the Transition from Silo to Service Management


Monitoring the end-to-end performance of applications and services at all infrastructure tiers is the "holy grail" of IT organizations. But most companies use silo-based monitoring tools incapable of monitoring events and activities occurring elsewhere in the infrastructure. A "collaborative" approach for deploying such tools stands a greater chance of adoption than the typical top-down implementation method commonly used today.

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Empowering Business Decision Makers by Extending SAP Applications


Performance management (PM) solutions can increase agility, improve corporate performance, and increase competitive advantage. But they can also limit you. If they don’t address your real business needs, and aren’t flexible enough to help you find reliable and innovative answers to key business questions, they can hinder rather than help. Discover how business users can manage their performance on an SAP infrastructure.

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Executive Guide to Lean Manufacturing: Making Lean Work for You


Yet few people have a complete picture of lean manufacturing, or know how to truly make it work. but now you can get a clear, concise explanation o...

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Infor Delivers SyteLine 9.0 (Six Years in the Making)


Infor recently announced Infor SyteLine 9.0, a major release of its renowned enterprise resource planning (ERP) application that is six years in the making. Infor SyteLine continues to deliver broad discrete manufacturing and distribution functionality as well as micro-vertical–specific capabilities. Get all the highlights in P.J. Jakovljevic’s report, including the major new features of the SyteLine 9.0 release.

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Enterprise Impact Simulation - Making It Happen


Before c-commerce bad estimates and unintended impacts were issues businesses managed. Cost and schedule overruns and disruptions to the business caused by IT projects were an internal affair. Not any more. Not when the business participates in a c-commerce alliance. EIS brings a new IT operating model, which will transform IT software development into a true engineering discipline.

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ERP-II: Making ERP Deliver On Its Promise to the Enterprise


Conventional enterprise resource planning (ERP) falls short in a few areas: competitive pressures are making it clear that business is still in need of more effective solutions. ERP II, however, delivers on the original concept of ERP. No longer is corporate information isolated in departmental silos, but it is housed with all corporate information, used to benefit the entire organization.

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Decision Support Systems -- Overview and Case Studies


Decison support systems range from simple electronic filing cabinets to complex data intensive and analytically sophisticated executive information systems. This primer provides an overview with real case studies.

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Making the Most of Workforce Optimization: An Agent Lifecycle Approach


Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor. A sound WFO practice starts well before then with the recruitment and hiring of agents who demonstrate the necessary skills and abilities to be successful. But the hiring process is often overlooked as a key step in implementing an effective WFO strategy. In this white paper you will learn how to optimize your hiring practices, including an in-depth look at the recruiting cycle, including sourcing, screening, assessing, and hiring, and the transitional phases, such as onboarding and offboarding, plus the benefits of adopting an  agent lifecycle view to WFO.

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