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How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

hi tech crm  when attempting to view this white paper, please install the latest version of Adobe Reader. NetSuite CRM+ offers powerful customer relationship management (CRM) with sales force and marketing automation, built-in order management, customer service and support, incentive compensation management and analytics. Source : NetSuite Resources Related to How to Choose a Hosted CRM Application for SMBs : Small and Medium Enterprises (SMB) (Wikipedia) Customer Relationship Management(CRM) (Wikipedia) How to Read More...
Engineer-to-order (ETO) ERP System for Electronics and High-tech Components Manufacturing
A U.S.-based manufacturer of high-tech components turned to TEC for help selecting an Engineer-to-order (ETO) enterprise resource planning (ERP) solution.
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Documents related to » hi tech crm


CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

hi tech crm  software, based in Colorado. His 15 years of management experience include product development, marketing, sales and consulting with a strong focus on imaging, document management, Workflow and CRM applications. About Entellium: Founded in 2000, Entellium is an early pioneer of hosted CRM solutions serving global customers like Pan Pacific Hotels and Resorts, Standard Chartered Bank, and TELUS Communications as well as a growing number of small to medium sized businesses who use Entellium to deploy CRM Read More...
ION Middleware-Infor’s Fastest Growth Engine
Infor, a provider of business application software serving more than 70,000 customers in over 190 countries, recently announced strong momentum for Infor ION

hi tech crm  standard XML document exchange. This open-standard document-based integration idea has been devised by Infor’s previous management garniture and nurtured by the current one (see  TEC's earlier article for more details ). More recently, ION has been spruced up to enable a modern,  consumer-inspired user experience that incorporates social, mobile, and cloud computing in existing environments, to “make software beautiful.  In addition, ION can be used to integrate Infor applications with non-Infor Read More...
Cameleon Software to Facilitate Manitou Group’s Global Expansion
Cameleon Software, a provider of configure, price, quote (CPQ)/quote to order (Q2O) solutions for tier one organizations, recently announced that the Manitou

hi tech crm  the Group plans to shift its business model from on-premises to the cloud. Founded in France in 1957, the Manitou Group today has more than 1,400 outlets in more than 120 countries and employs 3,300 people worldwide, manufacturing rough terrain handling, industrial material handling, and compact equipment. Cameleon Software specializes in multichannel and multi-device product configurator, quotes, proposals, and e-commerce software solutions that integrate to popular customer relationship management Read More...
i2 Technologies Lives Life In The Fast Lane
i2 Technologies is the largest and fastest growing vendor of supply chain management software with $751 million in revenue over the last twelve months and a 105

hi tech crm  to the electronics and high tech industry (57%). Its low penetration into other industry segments conflicts with its stated objectives, especially in the case of automotive (see Figure 3). i2 has made a host of acquisitions over the last several years and has supplemented acquired products with those developed internally and in collaboration with partners. In response to this growth, i2 has reorganized its business units around new product categories but more needs to be done to simplify the presentation Read More...
Extending CRM Concepts in ERP Systems
If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM

hi tech crm  with an integrated customer relationship management (CRM) application, you need to find out how far the CRM concept really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know. Read More...
How to Maintain Your Lead in the High-tech Complex Equipment Industry
To maintain a leadership position in the high-tech complex equipment industry, electronic equipment manufacturers need reliable solutions to improve order

hi tech crm  Your Lead in the High-tech Complex Equipment Industry To maintain a leadership position in the high-tech complex equipment industry, electronic equipment manufacturers need reliable solutions to improve order accuracy, optimize fulfillment, and increase revenue for value-added services. Does your solution quickly commercialize new technology, integrate software with systems, and differentiate those systems with value-added services? Find out about what you might be missing. Read More...
SMB Team On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses.

hi tech crm  On-Demand CRM Comparison Guide This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses. Read More...
Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

hi tech crm  Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is nothing more than CRM using social media Read More...
Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

hi tech crm  CRM: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More...
Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions
The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true

hi tech crm  CRM Software Solutions The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make it lucrative for smaller businesses. Read More...
2011 Customer Relationship Management Buyer's Guide: Innovations in CRM
Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software

hi tech crm  Customer Relationship Management Buyer's Guide: Innovations in CRM Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors. Read More...
Maximizer CRM: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

hi tech crm  CRM: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More...
Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation
Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of

hi tech crm  Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first. Read More...
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