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A guide to the benefits, technology and implementation essentials of CRM & SFA solutions
Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed

high technology crm  create a menu of high probability goals for each Key Player. For example, supporting standard milestones is an SFA feature that can be used to improve forecasting accuracy. A seller mentioning the feature runs the risk of the buyer not fully understanding how it would be used. To avoid confusion the feature is converted to a usage scenario: Event: After making calls Question: would you want Player: your sales people Action: to be prompted via their laptop to update progress on each opportunity against Read More...
Engineer-to-order (ETO) ERP System for Electronics and High-tech Components Manufacturing
A U.S.-based manufacturer of high-tech components turned to TEC for help selecting an Engineer-to-order (ETO) enterprise resource planning (ERP) solution.
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Documents related to » high technology crm


5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

high technology crm  (not to mention the high price tag) aimed at addressing customer relationships, you should do a quick check to find out if you, too, are failing to remain true to the main tenets of your market. As the saying goes, If it quacks like a duck, has feathers and waddles ... Well, you know the rest. Bonnie L. Buchanan Bonnie L. Buchanan is operations and marketing member of Independence2, LLC, an Ohio-based start-up door hardware company. Over the past decade, she has been involved with three start-up Read More...
Why .NET Technology Is Important for ERP
.NET technology is a wake-up call, and some people are sleeping through it! Remaining competitive means mission-critical software systems, such as enterprise

high technology crm  superior functionality, rapid implementation, high levels of usability and a technology standard unmatched in the industry. For more information about Intuitive or Intuitive ERP, please visit www.intuitivemfg.com . Copyright © 2003 Intuitive Manufacturing Systems, Inc. All rights reserved. Intuitive ERP is a trademark of Intuitive Manufacturing Systems. Microsoft is a registered trademark of Microsoft Corporation in the U.S. and other countries. All other trademarks are the property of their respective Read More...
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

high technology crm  embroiled in complicated, time-consuming, high maintenance technology projects. Not only does on-demand CRM deliver numerous business benefits, it does so quickly and with minimal distractions and hassles for your busy teams, so they can focus on your business, not on technology. CASE STUDY: Ryder Accelerates Close Rates and Increases Contract Renewals As a Fortune 500 provider of leading-edge transportation logistics and supply chain management solutions worldwide, Ryder wanted to enhance business Read More...
CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement

high technology crm  high costs and perceived high failure rates. Despite thousands of pages of analyst reports and hundreds of books written on the subject, the industry and the end user community appear to miss the point that the technology has outpaced the development of a management strategy to use it. Experience has shown and statistical research verifies that success comes when senior management is directing the effort with the right level of leadership. If the industry wants to reduce the road kill of failed Read More...
Engate Technology


high technology crm  Technology Read More...
EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

high technology crm  ebsuite crm,sales force automation online,sales force automation pda,salesforce integration,dealership crm software,crm hosted software,crm equipment,ebsuite crm,on demand crm,customer relations management crm,crm customer relation management,sales force automation online,sales force automation tools,j2ee crm Read More...
Infor Epiphany
Infor@s CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your

high technology crm  be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves as the foundation for personalized contact center operations, giving customer service representatives a unified view of customers across all existing systems and empowering them to shorten call times and resolve issues on the first Read More...
Access Commerce Spices Up North American CRM Fray
In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user

high technology crm  crm software,call center software,customer management software,system crm,free crm,online crm,microsoft crm 4.0,dynamics crm 4.0,sales management software,sales tracking,erp systems,crm service,crm download,crm 3.0,dynamic crm Read More...
Cutting the Risk from CRM Purchase and Deployment
Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can

high technology crm  for vendors that offer highly targeted training - for management, for administrative support, and for reps - because that's exactly what you'll need to get your best practices implemented. Cost Another challenge is deciphering the true cost of ownership. Despite the price quoted by the vendor, you'll often end up paying more for data backup, offline and wireless clients, and access to full customization. In fact, one leading hosted CRM vendor notes that their subscription price is only 68 percent of the Read More...
Compiere ERP & CRM
Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and

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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

high technology crm  deal with customer requests. Higher levels of customer satisfaction. Build a reputation for excellence in customer service by providing the service and support they need before they ask for it. Improved quality of service. Because managers are able to give better service to customers. The time to do the work is reduced, fewer mistakes are made, and information about incident or issues in progress is readily available enabling you to respond and provide the most appropriate service to your customers. Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access

high technology crm  CRM for banks, CRM for banking, CRM insurance industry, financial services CRM, CRM industry, Compare CRM, CRM systems, CRM customer relationship management, CRM software, CRM comparison, top CRM, CRM software evaluation Read More...
Making the Leap to CRM
Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their

high technology crm  the Leap to CRM Making the Leap to CRM If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oncontact Software has taken over 15 years of CRM experience and combined it with today's leading technology to develop a completely redesigned .NET solution Source :Oncontact Software Resources Related to Making the Leap to CRM : Customer Relationship Management (CRM) (Wikipedia) Making the Leap to CRM CRM Implementation is also known as : Read More...

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