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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 higher education crm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » higher education crm

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)


Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily occurrences of vendors announcing alliances that never materialize. However, it doesn't happen every day that a potential high-profile alliance gets called off at the 11th hour and in favor of an overlooked in-house solution. The

higher education crm  need these capabilities are governments, higher education, Not-For-Profits (NFPs), utilities, architecture, engineering and construction (A/E/C) bureaus, information technology (IT) services, real estate and other business service firms. Since 2005, the company has been aiming its flagship ERP product exclusively at a fast-growing market segment that Agresso calls BLINC (or Businesses Living IN Change[TM] that require dynamic change features, especially after implementation). This post-implementation a Read More

TEC Industry Watch: Enterprise Software News for the Week of April 16th, 2012


SOFTWARE SELECTIONSMiami-based flower distributor selects Sage ERP X3 Industry tags: Distribution "Sage’s customer, Gems Group, reports that this ERP system was selected primarily because of its strong functionality set, Web enablement, graphical dashboard capabilities, embedded forecasting features, and full availability in Spanish. Flexibility was also important, as its users often need to

higher education crm  platform for K-12 and higher education Industry tags: Higher education, K-12 Desire2Learn''s expertise in the area of learning, and IBM''s robust analytics capabilities, make this partnership a perfect solution for the higher education industry. It will help to improve education outcomes as well as allow instructors and educators to obtain more actionable data on their students, in order for them to develop more personalized learning paths. —Sherry Fox, TEC HR Analyst Press release Oracle launches Read More

PeopleSoft - Are Business Intelligence and e-Commerce Enough?


PeopleSoft is currently developing the PeopleSoft Business Network (PSBN), which should incorporate business transactions, knowledge and analytical tools within and beyond enterprise boundaries. PSBN and EPM initiatives have the potential to increase revenues, however the coveted 50%+ annual growth is not achievable without strong product offerings in CRM and manufacturing area...

higher education crm  industry-specific products for healthcare, higher education, retail, insurance, communications markets, etc., and generates more than half of its revenue from services that include software maintenance and support, customer education and training, and consulting (see enclosed charts). By the end of 1998 the Company had licensed system installations to approx. 3000 customers worldwide. PeopleSoft has offices in 18 countries and over 6,600 employees. The Company''s revenue primarily comes from US and Read More

PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems


On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999 with the issuance of approximately 28 million shares of common stock and options to purchase common stock, and is anticipated to be accounted for as a pooling-of-interests. The acquisition of Vantive makes PeopleSoft the only enterprise software company offering a full suite of CRM products that integrate tightly with PeopleSoft and other major back-office applications.

higher education crm  public sector, insurance, and higher education. It should be on a short list in any selection where HRMS system and financial modules are the main pillars of an enterprise application. Furthermore, organizations that are in an early stage of evaluating PeopleSoft should negotiate incorporation of new CRM applications components by bundling them into the contract now at negotiated license fees, and be wary of expected application integration problems. Read More

Agilera.com - A new era for the web?


Verio, CIBER, and Centennial Ventures Sign Definitive Agreements to Form New ASP Joint Venture.

higher education crm  markets including emerging business, higher education, retail, Independent Software Vendors and manufacturing and distribution. These solutions include services such as hosting of ERP Software, eCRM, eBusiness fulfillment, and enabling technologies like eCommerce, Web self-service, imaging and voice response. Specifically for ISVs, Agilera offers a stable platform for hosting and delivery of their products. User Recommendations Organizations considering an outsourced ERP or CRM applications might Read More

Top 10 Features Small and Medium Businesses Should Seek in a CRM Solution


Once thought of as only relevant for enterprises, customer relationship management (CRM) technology is increasingly being used by small and medium businesses across industries. So, as you evaluate your options, you need to determine which solution will best meet your organization's marketing, sales, and business needs in the present and as it grows. Read about the top 10 features small and medium businesses should look for in a CRM solution.

higher education crm  CRM for SMBs,small to medium business CRM solution,CRM software for SMBs,CRM solution for SMBs,SMB CRM solution,CRM solution features for SMBs Read More

Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

higher education crm  Compare CRM, CRM systems, CRM customer relationship management, CRM software, CRM comparison, top CRM, CRM software evaluation, CRM vendors, CRM list Read More

CRM for Financial and Insurance Markets


Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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Education


The education industry (often referred to as the educational services industry) has grown exponentially over the last decade, as more and more organizations understand the importance of learning and continuing education.

The educational services sector is comprised of establishments whose primary activity is education. This includes elementary schools, secondary schools, colleges, universities, business schools, and vocational, technical, and trade schools, as well as companies that provide educational and training services. These establishments may be privately owned and operated for profit or not for profit, or they may be publicly owned and operated.

The emergence of new technologies and changing student demographics is driving dramatic changes in the delivery of services by educational institutions—especially with respect to how learning information is created, delivered, and used.

higher education crm  The education industry (often referred to as the educational services industry) has grown exponentially over the last decade, as more and more organizations understand the importance of learning and continuing education. The educational services sector is comprised of establishments whose primary activity is education. This includes elementary schools, secondary schools, colleges, universities, business schools, and vocational, technical, and trade schools, as well as companies that provide Read More

Managing Change in the Higher Education Sector


Higher education institutions are turning to software to help them deal with financial, organizational, and regulatory change. TEC surveyed higher education professionals to find out whether their software systems were able to address their most pressing challenges. We also assessed a vendor that emphasizes the change management capabilities of its software—UNIT4—to determine how well it supports change management challenges. Download this report for full results and analysis.

higher education crm  Change in the Higher Education Sector Higher education institutions are turning to software to help them deal with financial, organizational, and regulatory change. TEC surveyed higher education professionals to find out whether their software systems were able to address their most pressing challenges. We also assessed a vendor that emphasizes the change management capabilities of its software—UNIT4—to determine how well it supports change management challenges. Download this report for full Read More

Selling Smarter with CRM


CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of a successful, integrated sales strategy. Whether a company relies on inbound or outbound marketing, referrals and word of mouth, or some hybrid strategy for attracting customers and generating sales, the right CRM application can make the difference between profit and loss, or success and failure in any market. This paper examines several such tools and how they can be effectively used with multiple business models and businesses of any size.

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The Forrester Wave: CRM Suites for Large Organizations, Q2 2010


In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered.

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CRM and Technological Solutions: Be the Customer


In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.

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