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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 home rfp help desk

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

HCIMS - Help Desk RFI/RFP Template

Issue Management, Inventory and Audit, Knowledge Management, and Product Technology 

Evaluate Now

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The Importance of the White Paper and What It Can Do for You


The white paper—a wonderful little piece of literature chock full of thought provoking insight and informative prose—got its start many years ago, long before there were computers in every office and home around the world. Back then, the white paper was a way for individuals to discuss their positions on a specific topic, but was predominantly used by the government. Today, white papers are a

home rfp help desk  in every office and home around the world. Back then, the white paper was a way for individuals to discuss their positions on a specific topic, but was predominantly used by the government. Today, white papers are a staple for many technology websites around the world— including ours . Before I became a writer here a Technology Evaluation Centers (TEC) , I didn’t realize how a white paper could help anyone. But after a little more than eight months writing for TEC’s website, I’ve come to Read More

The ROI Dilemma - Part 1 - Look at how bad you Look!


If you're going to use ROI in order to find new business or, justify your solution, be careful. ROI is a loaded gun and you might just shoot yourself.

home rfp help desk  the desk in my home/office, I dial the telephone. After five rings you await the dreaded voice mail greeting. Hello, this is Karen . STOP! She''s not only there, she answered the telephone herself! This is my big chance. Oh, hiKarenI didn''t expect to get you. Say, this is Bob Riefstahl with Future ERP Software and, um, I sent you a letter two months ago. Anyway, in the letter I outlined why I think we should get together. For example, did you know that your Revenue Growth has slowed substantially? And Read More

From Spreadsheet Chaos to an Integrated BPM Application in Six Steps


Spreadsheets can provide rudimentary business performance management (BPM) capabilities. But there are many reasons to leave them behind: improved collaboration among users with data security and audit capabilities, greater accuracy of analysis and reports, real-time information, and more. Discover other benefits, as well as how you should approach and carry out the transition from spreadsheets to a BPM solution.

home rfp help desk  world''s largest apparel company, home to many famous brands including Lee, Wrangler, Nautica, and The North Face. With sales in over 150 countries, and multiple distribution channels, VF Corp needed more visibility into and more control over its financial consolidation process. It also needed a way to close the books faster. Their previous configuration included balancing 130 users working with 37 different databases creating an administrative nightmare. VF Corp implemented InforPM 10 and plans to have Read More

Checklist: Adding Up the Return on IP Telephony Investments


Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI). But knowing the TCO doesn’t make it easy to figure out the ROI—because the benefits of IP private branch exchange (PBX) aren’t easy to quantify. You can, however, get an idea of your ROI by knowing 10 ways a new IP phone system can repay the money you spend on it.

home rfp help desk  sent all their employees home and canceled the lease on their office. Similarly, Robert Harris, president of consulting firm Communications Advantage Inc., noted that companies may have valuable inside sales people who no longer want to work full time, or want to work from home. The work-from-anywhere capability lets companies keep those valuable employees. 9. Route customer calls to mobile phones, not voice mail. It''s hard to measure the benefit that results when a customer call doesn''t go to voice Read More

It’s About Process (or The Ability to Be Responsive)


Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations, particularly larger ones. TEC analyst PJ Jakovljevic takes you on a guided tour through workflow automation—or business process management (BPM)—and shows how these solutions can help ensure standardized adoption of processes, with highlights on several key BPM vendors.

home rfp help desk  related list on their home tab (or page) and generate reminder messages that pop up when a user logs in. When an administrator defines a workflow task, he/she provides default values for data fields like Assignee , Subject , Status , Priority , and Due Date for tasks that are generated by its associated workflow rule. Administrators can also make sure that a notification email is sent to the assignee when a task is automatically generated. In additon, a workflow field update changes the value of a Read More

Help Selecting Open Source Consulting Services


Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its FOSS Evaluation Center (fossevaluation.com), which lets end users prioritize their requirements for open source migrations, or open source consulting engagements, and then matches those requirements to appropriate open source consultants or service providers.

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HIPAA! HITECH! HELP! - Mobile Device Management (MDM) in Healthcare


Healthcare organizations are confronting how to fully embrace mobile devices beyond the administrative team. Personal device ownership is growing rapidly, and businesses face the challenge of how to fully provision, manage, and secure mobile devices. Healthcare needs a single platform to manage every device, while complying with security requirements. Know the considerations for laying out an MDM strategy for your facility.

home rfp help desk  mobile device management,enterprise mobility management,mdm strategy,healthcare mdm,enterprise mobility management strategy,emm strategy,mobile device management vendors,mobile device management companies,mobile device management ipad,ipad mobile device management,mobile device management comparison,remote mobile device management,mcafee mobile device management,hosted mobile device management,good mobile device management Read More

American Management Association Launches Blended Learning with the Help of Eedo Knowledgeware


As an international leader, the American Management Association (AMA) was focused on maximizing the advantages of instructor-led training, while minimizing its disadvantages. Before adding a blended learning offering to its core business, AMA needed to define its strategic targets, and turned to Eedo Knowledgeware for help. Since launching its blended learning offering, AMA has greatly increased value to its customers.

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Manugistics To Help Amazon.com In Global Expansion


In partnering with Manugistics, Amazon acknowledges the impact that uncontrolled transportation costs have on its business. Its move should embolden smaller Internet retailers to seek help in cutting costs and capturing elusive profits.

home rfp help desk  manufacturing scheduling software,supply chain consultants,transport software,supply chain consultant,truck companies,fulfillment services,supply chain companies,logistics consulting,wms software,freight companies,supply chain software,supply chain consulting,logistics software,trucking software,logistic companies Read More

Talent Acquisition RFI/RFP Template


Organizational Structures and Modeling, Job Position and Wage Profiles, Requisitions, Resume Sourcing, Career Portal (E-Recruiting), Candidate Relationship Management, Screening and Selection, Talent Testing and Assessment, Onboarding, Vendor Management System Portal (Staffing Agencies), Talent acquisition Analytics and Reporting and Product Technology

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HCIMS - Help Desk RFI/RFP Template


Issue Management, Inventory and Audit, Knowledge Management, and Product Technology

home rfp help desk  - Help Desk RFI/RFP Template The HCIMS - Help Desk RFI/RFP Template lists and describes 551 features and functions found in HCIMS - Help Desk software solutions. This Help Desk for the Health Care Industry Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your HCIMS - Help Desk software selection projects. Features and functions included in this Help Desk for the Health Care Industry Template: Issue Management Inventory and Audit Knowledge Read More

Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite?


Given Invensys' irrevocable decision to give up Baan for another adoption after all, one is to wonder whether this is the 'year 2000 revisited' or whether Baan and its customers should instead look forward to turning a new leaf.

home rfp help desk  Seeking A New Foster Home -- A Déjà vu Or Not Quite? Event Summary It appears that the where there is a smoke, there is a fire motto has also held true in the case of the UK-based global automation and controls group Invensys plc . (London Stock Exchange: ISYS), and of its Baan division, once one of the leading enterprise applications vendors. Several months after first speculations about Baan''s divestiture given difficult Invensys'' financial situation, and following up on subsequent Invensys'' knee-je Read More

10 Tips to Help You Prepare for Your ERP Software Selection


With the complexity of enterprise resource planning (ERP) software selection increasing in proportion to the rising number of options in an ever-changing ERP solutions market, how do you select an ERP solution that is the right fit for your business? Reduce your risk and alleviate the complexity with these 10 crucial ERP software selection tips.

home rfp help desk  10 tips to help you prepare for your erp software selection,erp software for manufacturing company,reporting packages,account packages,erp tips,selecting erp software,software selection tools,types of enterprise resource planning,best erp packages,need of erp,need for erp,new erp,enterprise resource planning program,how to resource plan,erp topics Read More

Want to Turn Your Workforce into a Real Community? EnterpriseJungle Can Help


How often do we feel that we hardly know the person sitting in the cubicle next to ours, let alone someone sitting in our company’s Hong Kong or Sydney office? Yet, unbeknownst to us that colleague could have expertise and connections that would be of great importance for our next project. Workforce access to information, knowledge, and opportunity has direct correlation to productivity, retention

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i2 Technologies Gets Reporting Help From Hyperion


i2’s decision to integrate Hyperion Essbase into its TradeMatrix™ applications is a welcome event for users.

home rfp help desk  business intelligence,obiee,reporting software,essbase,report software,asp report,report asp net,reporting tool,web reporting,reporting tools,reporting net,report generator,business reporting software,report tool,reports asp net Read More