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How to Measure Customer Satisfaction
Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating

how can i describe somebody  shows an example of how weights can be distributed. Serial Number Rating Weight 1 quality rating (QR) w1 = 0.30 2 delivery rating (DR) w2 = 0.30 3 price rating (PR) w3 = 0.30 4 issue rating (IR) w4 = 0.05 5 cooperation rating (CR) w5 = 0.05     Total Weight: 1.00 Table 1. Example of apportioned weights among the five ratings. The formula to compute CCSR is this: CCSR = 5 – (QR*w1 + DR*w2 + PR*w3 + IR*w4 + CR*w5) This formula gives the CCSR on a 5-point scale. It is possible for the CCSR to be greater Read More
Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
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Documents related to » how can i describe somebody


Why BI Is Ripe Now for Businesses of Any Size
Businesses of all sizes need real insight into operations and customers@to do their planning, forecasting, modeling, and adjusting based on data that’s current,

how can i describe somebody  at the right time, how can you afford not to do this?'Businesses have got to be able to look at information over time and learn from it. If not, in today's economy, they could be under tomorrow. The idea that businesses of all sizes should have real insight into their operations and their customers - to be able to do their planning, forecasting, modeling and adjusting based on data that is current, accurate, accessible and flexible - is at the core of today's expanding BI and EPM market. Spearheading Read More
Interview with Joe Cowan


how can i describe somebody  and extending that. So how can you run it the same way? One customer told me that every year they turn over 20 percent new products and every four or five years they completely turn all the products. That is a dynamic supply chain. Everything is changing. That means that you have to be tuning that supply chain. You really have to be focused on the changes in it. These companies don't need to go buy software; they need a partner who's going to engage long-term with them to make sure their supply chain Read More
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

how can i describe somebody  it is not clear how Chatter can satisfy some heavily regulated environments, where emails and feeds are not considered as legally binding documents. How about the environments that still require physical paper trails and multiple signed copies to be archived? Finally, the feeds inundation problem cannot really be addressed via current filters without a great deal more experience than salesforce.com currently has with Chatter. Inundation has been one of the biggest problems with Twitter and Facebook and Read More
The Demo Crime Files!
This article is part of the continuing education all software demonstrators need to ensure their fundamental skills remain sharp. It points out three common

how can i describe somebody  Don't be concerned with how many times you can relate to the crimes in this article. Highlight your problem areas and focus on correcting them one at a time. The following crimes are a sampling of the 28 I've witnessed (or committed) over the past 20 years. I Love This Part of Our Software Pretend for a moment you sell a very powerful general ledger system for small to medium sized corporations. One of the most powerful features of your general ledger system is its ability to produce sophisticated Read More
How Secure Is a Password?
Is it true that companies in Europe are more concerned with security, while those in the US are more concerned with productivity? Maybe. However, there’s a

how can i describe somebody  Secure Is a Password? Is it true that companies in Europe are more concerned with security, while those in the US are more concerned with productivity? Maybe. However, there’s a trend in the US toward safer log-on, authentication, and authorization. In the next few years, both aspects may converge as the US will be more security-concerned, while the rest of the world will be concerned about ease of use and productivity gains. Learn more. Read More
How Smart Retailers are Using Social Networking
Find out in From Sentiment to Insight: How Retailers Leverage Social Networking.

how can i describe somebody  are Using Social Networking How Smart Retailers are Using Social Networking Retailers have always dreamed of finding out what their customers were really thinking, but never had a practical method—until now. Today's social media networks contain key customer sentiment information like how customers feel about your stores, their shopping experience, and the products they intend to purchase. But how do you get to the information you're looking for? Customer sentiment information is scattered across Read More
The Three Pitfalls of Business Expansion-And How You Can Avoid Them
Growing businesses run into some classic difficulties that can be avoided with some foresight and the right technology. Learn about the three major problems you

how can i describe somebody  Pitfalls of Business Expansion-And How You Can Avoid Them Growing businesses run into some classic difficulties that can be avoided with some foresight and the right technology. Learn about the three major problems you're likely to run into if your company is expanding--and how you can head them off before they cause serious damage. Read More
5 Ways Your Business Can Thrive in an Economic Storm
You'll find them in the white paper how your business can thrive during an economic storm.

how can i describe somebody  in the white paper How Your Business Can Thrive During an Economic Storm . Written by a nationally recognized business expert, author, and attorney, this timely white paper sets out five ways to take on the challenges of a difficult economy—and win. You'll find out how to take advantage of tax opportunities use technology to work smarter control your cash flow better reduce your overhead use your time more wisely It's often been said that recessions create both winners and losers. Learn about five ways Read More
Scient Finds That Golden Eggs Can Bite
Scient’s bottom line and stock price have both suffered from two clients that ran out of funds before paying their bills. One of them was a dot-com, and it’s

how can i describe somebody  Bred By Scient ). However, some companies in its space will suddenly be in serious danger. It's largely the luck of the draw which ones get hit by one too many bad debts or delayed contracts. User Recommendations The uncertainty about the financial status of some customers will make e-business service providers cautious. They will probably seek to do work for riskier clients in smaller phased units rather than large all-or-nothing projects. This would be a good way for many companies to work with Read More
Confronting the Immediacy of Now: How Manufacturers Are Using Next-gen ERP to Meet the Need for Speed
First to market. Fastest to respond to customer demand. Fastest to innovate. Just consider how business is consumed with the demand for speed. We even create

how can i describe somebody  the Immediacy of Now: How Manufacturers Are Using Next-gen ERP to Meet the Need for Speed First to market. Fastest to respond to customer demand. Fastest to innovate. Just consider how business is consumed with the demand for speed. We even create new terms and acronyms—such as fast-moving consumer goods (FMCGs) or quick-service restaurants (QSRs)—to reflect this dynamic. So how do you ensure your own enterprise resource planning (ERP) solution is enabling you to meet the need for speed? Download Read More
Be to Be FreeB(i)e
Be Inc. will offer the newest version of its operating system for free later this quarter. Version 5 for the desktop will be available for download to pre

how can i describe somebody  to Be FreeB(i)e Event Summary January 18, 2000 - Be Inc. said today that it will offer the newest version of its operating system for free later this quarter. Version 5 for the desktop will be available for download to pre-registered individuals. Be will also work with publishers and other partners to distribute the software. Commercial users of BeOS 5 will still require a separate license from Be. The software currently retails for $99. The move is designed to maximize the visibility and acceptance of Read More
How to Choose an Accounting System
The challenges to successfully choosing, installing, and implementing new accounting software are many. But so are the opportunities—to gain greater control of

how can i describe somebody  to Choose an Accounting System The challenges to successfully choosing, installing, and implementing new accounting software are many. But so are the opportunities—to gain greater control of your organization’s financial affairs, to make better decisions, and to improve cash flow, among others. This guide describes the six steps to successfully selecting accounting software. Read More
They do it like that in the Balkans -- Select and deploy ERP, I mean (Part I)
The launch of TEC’s blog has somewhat coincided with my visit to Belgrade, Serbia (what used to be Yugoslavia and then Serbia @ Montenegro) for personal reasons

how can i describe somebody  those products that have somehow already become a brand name in the market (the so-called Coca-Cola phenomenon ). Alternatively, prospective user firms simply buy the cheapest option, regardless of the (mis)fit and possible ramifications. Such a situation seems to be in all spheres of information technology (IT) – hardware, software, telecommunications, etc. (if not even in virtually all spheres of business and life). But I digress... One should, however, note that the former Yugoslavian market, never Read More
Raising Your Business Intelligence Quotient: 5 Things Your Company Can Do NOW
How can you take your company from being a good company to a great company—and finally to an

how can i describe somebody  Company Can Do NOW How can you take your company from being a good company to a great company—and finally to an intelligent company? By raising your BIQ (Business Intelligence Quotient). And here's how. aab In Raising Your Business Intelligence Quotient: 5 Things Your Company Can Do NOW , you'll discover BI best practices to help you achieve a more responsive, customer-centric operation—one that's geared for faster, simpler, sharper decision-making. Find out how to become a more intelligent Read More

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