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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 how can i make money


How ERP and CRM Solutions Can Save You Money
Simply visit microsoft's dynamics ERP and CRM resource center to find out how microsoft dynamics can help your business prosper in a difficult econ...

how can i make money  during this economic downturn? How can I make business better? Perhaps you are asking the very same questions. One thing that's worked for many small and midsized companies is to use Microsoft Dynamics ERP and CRM software. It's enabled them to increase their companies' efficiencies, reduce their costs, and strengthen and grow their businesses—all during tough economic times. And you can too. Simply visit Microsoft's Dynamics ERP and CRM resource center to find out how Microsoft Dynamics can help your

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Traffic Audits Make Strange Bedfellows: Part I - The Why’s and What’s of Auditing


Have you heard the one where the Director of Product Marketing, the CIO and the auditor are found together in a small conference room? Couldn’t happen, you say? Au contraire! With traffic being the lifeblood of an e-commerce site the Marketing crew knows that the traffic numbers are going to be audited. And they look to the CIO to make sure that the numbers pass muster. If there’s a problem with the numbers, the CIO may be blamed.

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Can Technology Make CFO's and Controller's Jobs More Strategic? (Part 2)


Part 1 of this blog series established that by offloading non-essential and non-value-adding routine tasks to third-party business process outsourcing (BPO) specialists, many human resource (HR) and payroll managers are now able to focus more on strategic and more important tasks of managing talent and human capital of the company. The discussion then went into the possible liberation of chief

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Can Technology Make CFO's and Controller’s Jobs More Strategic? - Part 1


While setting down the thoughts for my recent “SaaSy discussion” blog series To SaaS or Not: Is that a Question?, something else related to software as a service (SaaS) and on-demand applications crossed my mind. Namely, it is a fact that SaaS and business process outsourcing (BPO) providers have largely liberated human resource (HR) and payroll managers from the drudgery of performing menial and

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How Project Management Can Help Manufacturers


Recently there were two great articles published on our Website touching the interesting problem of interactions between traditional manufacturing management and project management: The Business Model for the 21st Century Is Project-centric and Weather the Recession with Project ERP. I agree with the respective authors that the project-driven management approach can help companies improve their

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How Performance Support Creates High-performance Employees


Performance support helps keep workers on track. But truly effective performance support communicates company-specific “when, what, and how” information, in the fastest, clearest, and easiest way possible—like a GPS unit issuing personalized directions for the specific task at hand. Performance support won’t teach you how to drive, but it will help you get to where you want to go.

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How Big Data Helps HR to Maximize Business Performance


Oracle strategists Brian Gaspar and Amanda Hahn explore how big data is being used in human resources (HR) organizations for predictive problem solving and attracting and retaining talent.

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How Analytics Bring Organizations Closer to Their Customers


Social media is providing organizations with a plethora of data about their customers. This paper explains how to leverage business intelligence software and advanced analytics to change the way business is conducted. The end goal should be to personalize marketing messages in a way that allows organizations to narrowly target specific customers based on the knowledge of the customer they already have.

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BigMachines: Getting Bigger and Better - Part I


I recently attended Gartner’s CRM Summit in Scottsdale, Arizona (US). During the conference, I bumped into several old acquaintances who are working for various customer relationship management (CRM) software vendors. One of the vendors that attended the conference was BigMachines, a provider of inventive software-as-a-service (SaaS) configure, price, and quote (CPQ)/quote

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How to Choose a CRM System


When it comes to customer relationship management (CRM), it’s important to understand all the benefits of an integrated CRM system before beginning your selection process. This guide is designed to help you build the business case for a CRM system, form an effective project team, ask the right questions, identify the challenges involved and much more.

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How Healthy Is Your Data Center?


IT pros managing hospital data centers with mixed network environments, long lists of remote access protocols and applications, multiple user interfaces, and what often feels like way too many tools, are searching for remote access management solutions that are efficient, secure, and cost-effective to deploy. Learn which criteria to use as a benchmark when choosing a remote access solution for a health care environment.

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