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Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

how consuming webservice microsiga  Contact Resolution: How to Keep Customers and Build Great Brands For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading. Read More

Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
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Documents related to » how consuming webservice microsiga


How to Design and Optimize Your Global Service Delivery Models
In the past 10 years, business process and IT outsourcing markets have become globalized, raising some key issues for outsourcing buyers. How can you develop a

how consuming webservice microsiga  issues for outsourcing buyers. How can you develop a service delivery model for your business that fully exploits global sourcing opportunities while supporting overall corporate strategies, goals, and principles? By developing a set of integrated capabilities and processes as part of your core competency. Read More
How to Achieve a Great--and Profitable--Customer Experience
Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

how consuming webservice microsiga  about the customer experience. How does your company stack up? Learn how to deliver superior customer service in How to Achieve a Great—and Profitable—Customer Experience . You'll discover what it takes to have customers who spend more pay higher rates remain loyal to your company champion your brand to friends, peers, and business associates Find out how to out-perform your competition where it matters the most. Download your PDF copy of How to Achieve a Great—and Profitable—Customer Experience Read More
How to Build a Business Case for Lighthouse System’s Shopfloor-Online
Making a robust business case to convince management how a software solution can make a valuable contribution to your business isn’t easy. To build a successful

how consuming webservice microsiga  case to convince management how a software solution can make a valuable contribution to your business isn’t easy. To build a successful case, you need a set of practical examples of what the software does and the benefits it can provide. Examine the strategies and problems associated with achieving your manufacturing objectives, and what the Lighthouse Systems’ solution can do to address them. Read More
How to Choose the Right Hosted CRM Solution for You
How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By

how consuming webservice microsiga  InsideCRM Resources Related to How to Choose the Right Hosted CRM Solution for You : (Wikipedia) How to Choose the Right Hosted CRM Solution for You Hosted CRM Solution is also known as : Hosted CRM , CRM Hosting , On-demand CRM , Hosted CRM Software , Customer Relationship Management Solutions , Web Hosted CRM , CRM Solutions , Best Hosted CRM , Hosted CRM Small Business , Hosted CRM Comparison , Web Based Hosted CRM , Hosted CRM Providers , Hosted CRM Services , Hosted CRM System , Hosted CRM Read More
A Mobile Software Quality Framework: How Quality Can Accelerate “Speed-to-market”
Today’s mobile software companies face a daunting challenge: How can they achieve quality while getting to market swiftly? After all, speed is king in the

how consuming webservice microsiga  Mobile Software Quality Framework: How Quality Can Accelerate “Speed-to-market” Today’s mobile software companies face a daunting challenge: How can they achieve quality while getting to market swiftly? After all, speed is king in the mobile market. The trade-off between speed and quality in mobile software development is an illusion—or should be. Get a closer look at the situation with a framework that presents a way to use quality assurance (QA) processes to accelerate development. Read More
Just How Smart Is Your Scheduler?
Intelligent scheduling optimizes your resources. Intelligent scheduling software uses predictive analytics to establish both predictable and “unpredictable

how consuming webservice microsiga  How Smart Is Your Scheduler? Intelligent scheduling optimizes your resources. Intelligent scheduling software uses predictive analytics to establish both predictable and “unpredictable” events so as to yield a realistic schedule that can be continuously optimized. Intelligent scheduling is perhaps the most critical functionality that has been missing from the feature set for field service activities and processes in other systems, such as enterprise resource planning (ERP), enterprise asset Read More
10 Facts about Intelligent Virtual Assistants and How They Improve the Customer Experience
Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer

how consuming webservice microsiga  Intelligent Virtual Assistants and How They Improve the Customer Experience Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer experience? Read this guide to uncover the mysteries of virtual assistant design and selection, and get insight into the latest research on the best interactive models and how to use virtual assistants to drive online sales, service, and product education. Read More
How to Boost File Transfer Speeds 100x Without Increasing Bandwidth
This white paper discusses why pure TCP-based file transfer protocols are unable to fully utilize network throughput due to high latency or packet loss, and how

how consuming webservice microsiga  or packet loss, and how to accelerate file transfers up to 100x utilizing a combination of UDP and TCP. Read More
How to Block NDR Spam
Research shows that up to 90 percent of e-mail received by companies is spam. In the beginning, spam was mainly text-based, but over the past few years

how consuming webservice microsiga  or non-delivery report spam—and how you can block it. Read More
How to Achieve Lean Manufacturing
Lean manufacturing is a transformational exercise that requires an organization to cast aside long-held beliefs and business processes. The five main steps to

how consuming webservice microsiga  to Achieve Lean Manufacturing How Should One Go About Achieving Lean? Part One of this series provided one definition of lean manufacturing (see Lean Manufacturing: A Primer ). However, another way to encompass the lean philosophy is Womack and Jones' 1996 definitions of the five main steps to achieving lean transition for enterprises. These steps are now widely accepted as a sort of lean manufacturing life cycle. The following are the five main elements of enabling a lean approach. Define value Map the Read More
How to Profit from Human Capital Management
Now you can find out in the HR benchmarking report human capital management: how top organizations drive company profits efficiently.

how consuming webservice microsiga  report Human Capital Management: How Top Organizations Drive Company Profits Efficiently . Find out how more than 200 leading organizations are using human capital management (HCM) to drive superior corporate performance. And how they are balancing traditional HR transactional efficiency with employee-driven activities to increase profits and help ensure long-term company success. You'll learn how to reduce HR costs and increase HR efficiencies, and how human capital management can create value for your Read More
How Cloud Computing is Transforming IT departments
In the Webcast IT's Strategic Role Adapting to the Cloud, discover how cloud computing is transforming IT departments and how IT expertise is being...

how consuming webservice microsiga  the Cloud , discover how cloud computing is transforming IT departments—and how IT expertise is being sought to manage cloud services to maximize business benefits. Join this Webcast and learn how cloud computing is being adopted within organizations, IT will need to support existing IT infrastructure with a newly adopted cloud platform, and IT's role is shifting from technical expert to strategic adviser. Get up-to-speed on the profound changes cloud computing is having on organizations and their IT Read More
How to Respond Faster to Customer Feedback
What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of

how consuming webservice microsiga  to Respond Faster to Customer Feedback What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system. Read More
How Performance Management Drives Success in a Weak Economy
In the white paper performance management in a weak economy, youll discover how performance management software can help you make better, faster bu...

how consuming webservice microsiga  Economy , you’ll discover how performance management software can help you make better, faster business decisions measure efficiencies within the organization so that you can make course corrections immediately streamline your supply chain cut costs and allocate resources more efficiently You’ll also learn how performance management software can help you lay the foundation for future growth. Find out how performance management software can help you make to make the right decisions, and adopt the Read More

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