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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 how decline letter recommendation request


How to Do Capacity Planning
In a perfect world, system administrators prepare in advance in order to avoid performance bottlenecks, using capacity planning tools to predict how servers

how decline letter recommendation request  planning tools to predict how servers should be configured to adequately handle future workloads. The goal of capacity planning is to provide satisfactory service levels to users in a cost-effective manner. This paper describes the fundamental steps for performing capacity planning.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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How to Evaluate Web-based BI Solutions


Web-based business intelligence (BI) is no longer an anomaly: organizations are ready for BI solutions that go beyond Web portals. However, when selecting Web-based BI applications, organizations must evaluate architecture, rather than features or functions. What differentiators do you need to look for before embarking on a full-scale BI implementation? And which vendors offer the solution your organization truly needs?

how decline letter recommendation request  Web-based BI Solutions How to Evaluate Web-based BI Solutions If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Established in 1993, Technology Evaluation Centers, Inc. (TEC) is the first web-native technology research enterprise. TEC provides decision support systems (DSS) that enable stakeholders to objectively identify the software products that best fit their company's unique business and systems requirements, and that contribute Read More

How to Keep Your Best Customers and People in Tough Times


In the on-demand webcast how to keep your best customers and people in tough times, you'll find out how to build closer relationships with your exi...

how decline letter recommendation request  tips, and advice on how to keep your best customers and employees during a recession? Well, now it's just a click away, and it's free. In the on-demand webcast How to Keep Your Best Customers and People in Tough Times , you'll find out how to build closer relationships with your existing customers why a recession can be the right time to pick up new business how to get referrals and valuable customer feedback how to work with slow-paying customers why your employees can make the difference between Read More

How to Start and Finish a No-fail Project, Part 2: Improving Team Communication


Statistics show that nearly one-fifth of IT projects make it to the finish line—so project planners need to be aware of the primary factors that can ruin a project, and how to prevent them from happening. One of the biggest obstacles is poor team communication, even when you have the best talent and a good work environment. Learn about the top three techniques that can help you get your people working together as a team.

how decline letter recommendation request  ruin a project, and how to prevent them from happening. One of the biggest obstacles is poor team communication, even when you have the best talent and a good work environment. Learn about the top three techniques that can help you get your people working together as a team. Read More

How Can Business Intelligence Benefit Small to Medium Businesses?


Research shows that the number one software solution that small to medium businesses plan to purchase in the coming year is business intelligence (BI). Download TEC's latest podcast to find out why BI is so hot right now.

how decline letter recommendation request  Can Business Intelligence Benefit Small to Medium Businesses? Research shows that the number one software solution that small to medium businesses plan to purchase in the coming year is business intelligence (BI). Download TEC's latest podcast to find out why BI is so hot right now. Read More

Trust but Verify: How to Best Measure Flash Storage Performance


Optimize costs and mitigate risk by reading this white paper on how to effectively measure flash storage performance. Learn why freeware tools can’t do the job, as functions such as compression, deduplication, and pattern reduction processing must be tested and assessed.

how decline letter recommendation request  but Verify: How to Best Measure Flash Storage Performance Optimize costs and mitigate risk by reading this white paper on how to effectively measure flash storage performance. Learn why freeware tools can’t do the job, as functions such as compression, deduplication, and pattern reduction processing must be tested and assessed. Read More

How to Build Pricing Muscle in Retail


Organizations usually rely on historical data and transactions to determine their pricing strategy. However, this data is typically insufficient to arrive at a competitive price. Moreover, customers these days are well informed about the value of products they want to purchase. That's why organizations need to arrive at their pricing strategy only after taking into consideration external intelligence and competitive data. E-procurement systems and price comparison websites have put customers in the bargaining position with the availability of real-time information. This is the type and speed of data organizations need to obtain. Leveraging such information can help an organization counter the threats of new entrants, competitive rivalry, and substitutes with a strong pricing strategy.

how decline letter recommendation request  to Build Pricing Muscle in Retail Organizations usually rely on historical data and transactions to determine their pricing strategy. However, this data is typically insufficient to arrive at a competitive price. Moreover, customers these days are well informed about the value of products they want to purchase. That's why organizations need to arrive at their pricing strategy only after taking into consideration external intelligence and competitive data. E-procurement systems and price comparison Read More

How Analytics Bring Organizations Closer to Their Customers


Social media is providing organizations with a plethora of data about their customers. This paper explains how to leverage business intelligence software and advanced analytics to change the way business is conducted. The end goal should be to personalize marketing messages in a way that allows organizations to narrowly target specific customers based on the knowledge of the customer they already have.

how decline letter recommendation request  customers. This paper explains how to leverage business intelligence software and advanced analytics to change the way business is conducted. The end goal should be to personalize marketing messages in a way that allows organizations to narrowly target specific customers based on the knowledge of the customer they already have. Read More

How SMEs Can Tap Into Real-Time Business Intelligence


InHow SMEs Can Tap Into Real-time Business Intelligence you'll learn why manual data analysis isn't enough...

how decline letter recommendation request  Into Real-Time Business Intelligence How SMEs Can Tap Into Real-Time Business Intelligence Small and medium enterprises (SMEs) need to be nimble-seizing opportunities as they arise and fixing problems almost before they happen. But if your company still runs on spreadsheets, you're not getting the timely, accurate business intelligence (BI) you need to act quickly. In How SMEs Can Tap Into Real-time Business Intelligence you'll learn • why manual data analysis isn't enough • how BI tools provide a Read More

Can a Recommendation Turn Against the Person you Recommend?


We all recommend or have been recommended at some point in our professional lives, but have you ever thought about the hidden consequences a recommendation can have on the person you recommend? There are some pitfalls you should avoid when recommending people (e.g., make sure you know the person well, do not exaggerate their qualities etc.) and in order to illustrate this, I did the

how decline letter recommendation request  visible in the picture. How Not to Recommend Someone 1.  Do not recommend people you don’t know well : Even though you’re trying to help, the end result might be the opposite of what you’re trying to achieve. If you don’t know the person you are recommending, you will either be vague—which does not help, or you will improvise—which can be dangerous because you might assume things that are not true. 2.  Do not exaggerate : We all do our best to say nice things about others, but when you tell Read More

How Much Supply Chain Optimization Do We Really Need? - Part 1


My recent series on how to plan and manage in uncertainty and volatility (which conditions have become the “new normal” in many sectors and industries) has generated much interest and many comments. As mentioned in the series, the inspiration came from Kinaxis customers’ case studies presented during the Kinexions 2011 user conference. Ottawa (Canada)-based Kinaxis has been experiencing a

how decline letter recommendation request  My recent  series on how to plan and manage in uncertainty and volatility (which conditions have become the “new normal” in many sectors and industries) has generated much interest and many comments. As mentioned in the series, the inspiration came from Kinaxis customers’ case studies presented during the Kinexions 2011 user conference. Ottawa (Canada)-based Kinaxis has been experiencing a renaissance of sorts lately in these days of dispersed complex supply networks and outsourced and offshore Read More

Confronting the Immediacy of Now: How Manufacturers Are Using Next-gen ERP to Meet the Need for Speed


First to market. Fastest to respond to customer demand. Fastest to innovate. Just consider how business is consumed with the demand for speed. We even create new terms and acronyms—such as fast-moving consumer goods (FMCGs) or quick-service restaurants (QSRs)—to reflect this dynamic. So how do you ensure your own enterprise resource planning (ERP) solution is enabling you to meet the need for speed? Download this white paper to find out.

how decline letter recommendation request  the Immediacy of Now: How Manufacturers Are Using Next-gen ERP to Meet the Need for Speed First to market. Fastest to respond to customer demand. Fastest to innovate. Just consider how business is consumed with the demand for speed. We even create new terms and acronyms—such as fast-moving consumer goods (FMCGs) or quick-service restaurants (QSRs)—to reflect this dynamic. So how do you ensure your own enterprise resource planning (ERP) solution is enabling you to meet the need for speed? Download Read More

10 Facts about Intelligent Virtual Assistants and How They Improve the Customer Experience


Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer experience? Read this guide to uncover the mysteries of virtual assistant design and selection, and get insight into the latest research on the best interactive models and how to use virtual assistants to drive online sales, service, and product education.

how decline letter recommendation request  Intelligent Virtual Assistants and How They Improve the Customer Experience Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer experience? Read this guide to uncover the mysteries of virtual assistant design and selection, and get insight into the latest research on the best interactive models and how to use virtual assistants to drive online sales, service, and product education. Read More

How to Respond Faster to Customer Feedback


What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system.

how decline letter recommendation request  to Respond Faster to Customer Feedback What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system. Read More

How to Avoid Becoming Another CMMS Implementation Failure Statistic


Anywhere from 40 to 80 percent of CMMS implementations fail to meet expectations. However, by evaluating the company's business process flow, having proper organizational structure and buy-in, you can realize the true benefits of CMMS and avoid becoming another failure statistic.

how decline letter recommendation request  of CMMS packages available, how can you ensure that you're selecting the best one for your organization? The typical evaluation process involves inviting five or six CMMS vendors to demonstrate their products to a cross-section of people in your organization. Often times, the room is full of people who can't figure out why they have been invited to the demo, and at the first cell phone ring or pager call, they are more than happy to depart. During demonstrations, the CMMS sales representatives highlight Read More