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Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 1
While Microsoft Corporation has not usually been that forthcoming about breaking down its revenues per individual product lines, during one earnings

how much does crm cost microsoft  want greater control in how they implement and manage their CRM system. Moreover, organizations have the ability to switch between on-demand, partner hosted, and on-premise offerings by virtue of the offerings being built on the same platform and code base. I know, not many companies will decide to migrate one way or the other any time soon after the implementation, but the customer choice can never hurt (except for, perhaps strangely enough, in the still-raging US healthcare reform debate, but I digres Read More
PLM for the Fashion Industry
Product Lifecycle Management (PLM) for Fashion is an evaluation model containing tailored PLM criteria and extra functionalities that serve the specificities of this industry in order to help fa...
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Documents related to » how much does crm cost microsoft


Microsoft Analyst Event Part Two: Dynamics Offerings for ERP and CRM


how much does crm cost microsoft  Capabilities” , which discusses how Moxie fits with Microsoft Dynamics CRM. Dynamics CRM and AX – Go Forward Global Platforms Microsoft Dynamics CRM has been Microsoft’s product from scratch, while Dynamics AX’s once proprietary Morph/X development environment is now a native part of Visual Studio (Microsoft has in fact borrowed some nifty design principles from AX); for that reason Dynamics CRM will also be Microsoft’s “pure” product. Thus, its Azure Cloud release will be the real deal. At Read More
Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Three: Challenges and User Recommendations
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should turn out as a beneficiary in every

how much does crm cost microsoft  retrofit. Another issue is how can the Microsoft traditional volume-based business model be implemented in a more complex and sophisticated field such as CRM, which requires rather high value-adding sales and support models. It is paramount to the end-user to have a one-stop-shopping experience where he/she can find a solution that fits the requirements and a reseller that understands what CRM is all about. If Microsoft fails to create the standard offering, once again we will witness a growing stack of u Read More
Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting

how much does crm cost microsoft  and attempted to show how easily customers can use and customize the solution. Microsoft CRM complements (and possibly overlaps with) a plethora of Microsoft's other CRM offerings for small and medium-sized businesses, including bCentral Customer Manager and DealerPoint , Microsoft iCommunicate , Microsoft Great Plains eEnterprise Field Service , Microsoft Great Plains Solomon Field Service and Great Plains Siebel Front Office . Likely the most prominent amongst these would be Microsoft Great Plains' CRM Read More
How to Embrace CRM and Make it Succeed in Your Organization
Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution must consider many factors, including

how much does crm cost microsoft  implementation methodologies concentrate on how to make the technology work, they often lose focus on what makes a CRM solution a success ' the individuals using it. The back office accounting departments usually have clear well defined business processes, steeped in history with a tried and tested track record. There aren't many ways to process an invoice, a debit is a debit, and a credit is a credit. However, sales and marketing environments are historically individualistic. Individuals may have rules Read More
U.S. vs. Microsoft: Another Day of Reckoning
Settlement talks between the U.S. Department of Justice and Microsoft broke down, leading to a historic ruling against the software giant. A breakup of

how much does crm cost microsoft  display the same arrogance shown by Gates in his video deposition. No judge likes that. In any event, the remedies will be on Judge Jackson's terms and not Microsoft's. Barring a settlement, we forecast a breakup as the most likely scenario (60% likelihood). User Recommendations Watch and wait. At a minimum, Microsoft will be distracted for the remainder of the legal process. Software ship dates and quality can be expected to slip accordingly. If you use any products competitive to Microsoft - AOL's Netsc Read More
Zoho Advances Its CRM Solution with Zoho CRM Document Library
Zoho has announced the Zoho CRM Document Library—an application that allows sales teams to share sales collateral, materials, proposals, and other relevant

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Dynamics SL
Released in 1994, Microsoft Dynamics SL (formerly Microsoft Business Solutions Solomon) is a business solution targeted to the lower and mid-tiers of the mid

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Microsoft And Great Plains - A Friendship That Turned Into A Marriage
Software giant Microsoft treated itself with a $1.1B Christmas present; it announced an agreement to acquire its long-term partner Great Plains Software, a

how much does crm cost microsoft  Despite Market's Low Tide: How Far Will It Go? ). The desktop technology has gone past its prime, to say the least, and the time has come for Microsoft to venture into more lucrative areas, Web-based business applications being one. The answer to the second part of the question is a no-brainer; we could not think of a better back-office acquisition candidate at this stage (although the fact remains that Microsoft could have bought Great Plains for almost half the price a few months ago, see Has Market Bee Read More
The Case for a New CRM Solution
CRM software has gone well beyond being a

how much does crm cost microsoft  of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution. Read More
Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 2
Part 1 of this blog series positioned all four Microsoft Dynamics enterprise resource planning (ERP) product lines and concluded that Microsoft Dynamics AX

how much does crm cost microsoft  product’s future and analyze how the recent product enhancements might have mitigated many traditional flaws of Microsoft Dynamics AX (and former Axapta) while building upon its indisputable positive traits. In the meantime, your views and comments are welcome as usual. If you are existing users of Dynamics AX or its former Axapta incarnations, what have been your experiences with these products and what is your take on the product’s future? Read More
Microsoft Dynamics NAV and GP Join the Cloud ERP Fray
Hinted at during Microsoft Convergence 2013 back in March, the Microsoft Dynamics team has finally announced the availability of Microsoft Dynamics NAV and

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Microsoft Gets Close to Another ASP
Microsoft has invested $10 million in Application Service Provider Corio. Initially, Corio will host Microsoft products based on the Windows DNA platform.

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CRM Buyers Guide
CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all

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