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Documents related to » how technology can support crm


Essential ERP—Its Underpinning Technology
In its simplest sense, enterprise resource planning (ERP) systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more.

HOW TECHNOLOGY CAN SUPPORT CRM: Essential ERP—Its Underpinning Technology Essential ERP—Its Underpinning Technology P.J. Jakovljevic - September 5, 2005 Read Comments Introduction Un progiciel de gestion intégré (PGI, en anglais ERP pour Enterprise Resource Planning ) n’est en fait que le simple agrégat d’applications logicielles qui automatisent les différentes fonctions de gestion que l’on retrouve au sein d’une entreprise, comme par exemple la comptabilité, les finances et les ressources humaines. Dans le cadre
9/5/2005

Telco Charged with Trickery on Technology
Bell Atlantic is charged with failing to fulfill promises to bring DSL and other high-speed Internet access to the home.

HOW TECHNOLOGY CAN SUPPORT CRM: Telco Charged with Trickery on Technology Telco Charged with Trickery on Technology D. Geller - October 6, 1999 Read Comments Event Summary Bell Atlantic has been charged with overcharging Massachusetts customers by more than $1 billion over the past four years. The charges are made by a telecommunications analyst, Bruce A. Kushnick, and Peter J. Brennan, formerly co-chair of a White House Roundtable for Telephone Information Services and an expert in telecommunications marketing and policy. The
10/6/1999

CRM: Big is Not Always the Best
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

HOW TECHNOLOGY CAN SUPPORT CRM: varying sizes, but also how the solutions are delivered. CRM Solutions can either be delivered as an on-premise application that the customer licenses outright or as hosted rental solutions. There can be varied costs to these approaches. With an on-premise CRM solution, the company typically pays a one-time license fee and has rights to the software forever. With a hosted, rental solution, a company typically pays a monthly rental fee, but will need to pay this monthly fee as long as it wants to utilize
6/25/2006 2:07:00 AM

Sausage Producer Packs Out the Profit with Technology
Odom’s Tennessee Pride Sausage, Inc. wanted to improve operations and customer service. Their ERP and SCM technology solution resulted in a fifteen-month project with a three-year payback period.

HOW TECHNOLOGY CAN SUPPORT CRM: processing. Few vendors could show Odom s reference installations which reflected some of a meat processor s basic needs like catch weight, ageing, disassemble and others. They finally selected iProcess.sct from SCT ( www.sctcorp.com ) for execution, scheduling and planning. Beginning in December 1999, the new system was fully implemented within 15 months. Value    Chuck Odom, owner, discusses the project s payback period, We saw savings that pay for the applications within the first three years.
9/21/2001

Brio Technology Expands Support for WML and XML
Brio Technology (Nasdaq: BRYO) a provider of business intelligence solutions, announced it is adopting the Wireless Markup Language (WML) and strengthening its use of Extensible Markup Language (XML) as the underlying languages for its entire suite of products. These features will initially be incorporated into Brio.Report 6.0, which is currently in beta testing.

HOW TECHNOLOGY CAN SUPPORT CRM: opportunity to help define how companies communicate and leverage shared information throughout the virtual enterprise, stated John Schroeder, executive vice president, products and services at Brio Technology. We expect our efforts to be well received by both our customer and partner base as they look to tap into the millions of PDA devices and cell phones. Exhibiting this technology at the CeBit 2000 conference in Hanover, Germany, Brio showcased its use of XML and WML through Brio.Report 6.0, which
4/12/2000

Remedy Makes CRM a Personal Matter
Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports personalized interactions between surfers and websites.

HOW TECHNOLOGY CAN SUPPORT CRM: very specific proposals about how this technology can make a difference in your particular business. Second, get a good understanding of what it will take to implement and maintain the solution. Axtive claims that its tools are easy to learn and easy to use. Learn enough about them to decide up front whether you want to train your own staff for implementing your personalization or rely on the company s consulting services. If you choose Remedy to build the solution, get a firm schedule; it won t be
3/3/2000

Top Australian Beverage Maker Leverages SumTotal to Support an Achievement-driven Culture
Lion Nathan, a leading Australian alcoholic beverage maker, deployed SumTotal's integrated talent management platform to bring its primary processes, including employee performance and goals, succession planning, compensation, and 360 feedback, into a single technology platform. Find out how SumTotal helped Lion Nathan support its market-connected achievement culture, while promoting leaders from within the organization.

HOW TECHNOLOGY CAN SUPPORT CRM: technology platform. Find out how SumTotal helped Lion Nathan support its market-connected achievement culture, while promoting leaders from within the organization. Top Australian Beverage Maker Leverages SumTotal to Support an Achievement-driven Culture style= border-width:0px; />   comments powered by Disqus Related Topics:   Compensation,   Workforce Management,   Human Resource Management (HRM),   Performance Management,   Personnel Management,   Pre-Employment Testing,   Training and
5/31/2011 2:54:00 PM

Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider
Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting firm that sells its services under service contracts instead of mere break-fix arrangements.

HOW TECHNOLOGY CAN SUPPORT CRM: bases of large vendors. However, there are enough prospective clients out there for these third-party service providers to create a niche customer base. What s more, the offerings from these third party S&M providers may compel larger vendors to make even more appealing S&M discounts or offers to their newly aware customers. Conclusion and Recommendations Companies that are in the know have begun to investigate the options available to them for software S&M. Alternative software S&M arrangements from
4/23/2007

hybris Helps SAP Retail and CRM » The TEC Blog
for SAP, similar to how it has handled Ariba. Both Ariba and hybris have many customers outside of SAP’s install base, and that nature of their business will likely continue. There is still a number of specialist e-commerce software providers, such as Demandware , Magento, Starmount, ChannelAdvisor, Volusion , etc. While there is plenty of business to go around for all, these independent vendors will have to work even more on improving their value prop in light of more integrated offerings in the

HOW TECHNOLOGY CAN SUPPORT CRM: Cloud, CRM, e commerce, Hybris, industry watch, mobility, multi channel, omni channel, retail, SAP, sap hana, SAP Jam, social, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
07-06-2013

PowerTrieve, A LEAP For CRM?
Although CRM applications, Portals, and Contact Centers are contributing to the improvement of customer relationships and the effectiveness of employees; in many cases they remain convoluted to users whether they are customers or company employees. Will LEAP (Language Enabled Application Platform) products like the PowerTrieve solve the problem?

HOW TECHNOLOGY CAN SUPPORT CRM: and distributed databases is how well internal and external systems are integrated. Many Enterprise CRM applications, for instance, have shown weak and lengthy reporting capabilities and, as you add queries from other systems, the process gets even more complex. You may want to spell out your query; the question is how long would it take to show the result and how this will affect the system performance.
5/17/2003

Compaq Partners with Red Hat in Linux Support Deal
Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.

HOW TECHNOLOGY CAN SUPPORT CRM: (even if it does somehow maintain its near-200% annual growth rate). However, we believe Linux will continue to be in the top three in market share of shipping Oses. We also believe this announcement will allow Red Hat to increase its percentage of the Linux market. Overall, this is positive for current and potential Red Hat Linux users.
10/20/1999


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