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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 how to build a dss


How to Evaluate Web-based BI Solutions
Web-based business intelligence (BI) is no longer an anomaly: organizations are ready for BI solutions that go beyond Web portals. However, when selecting Web

how to build a dss  Web-based BI Solutions How to Evaluate Web-based BI Solutions If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Established in 1993, Technology Evaluation Centers, Inc. (TEC) is the first web-native technology research enterprise. TEC provides decision support systems (DSS) that enable stakeholders to objectively identify the software products that best fit their company's unique business and systems requirements, and that contribute

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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IQMS Continues to Extend EnterpriseIQ ERP Footprint


IQMS recently announced the release of a number of new large modules and some 550 functional enhancements to its flagship solution EnterpriseIQ. The most recent module added to EnterpriseIQ is the WebDirect B2C portal. The WebDirect B2C storefront lets consumers browse products, make product purchases, and monitor order status and history directly on a manufacturer’s Web site.

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How Successful ERP Selections Are Made


How can you ensure that you make the right choice when purchasing enterprise resource planning (ERP) software? The answer: take all the critical components into consideration. ERP selection is not just about what different people in your organization want or don't want, it's about getting what you need for now and the future. Remember, you're not just buying software; you're buying into a vendor and its company culture.

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13 Things a Customer Can Do to Avoid an ERP Implementation Failure


Have you ever wondered why every time you hear a story about an enterprise resource planning (ERP) implementation failure, the vendor gets the blame? The customers did everything they could to avoid it, but the vendors either provided inappropriate training and support, or simply a poor quality product. Frankly, I do not think that an ERP implementation failure can possibly happen without at

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Connecting Your Executives to the CRM Effort: Becoming (and Remaining) a Data-driven Organization


When businesses commit to implementing customer relationship management (CRM), they commit to realigning their entire organizations around the customer. More specifically, they commit to collecting the right data—and using it the right way at the right time. But if you’re the manager championing CRM in your organization, how do you create the CRM buzz and obtain executive buy-in?

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Top 10 Reasons to Take Your Field Service to the Cloud


Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus on what’s important: making customers happy. Here are 10 reasons why they have made the switch and why you need to take your field service organization to the cloud . . . or get left behind. Download the white paper and find out.

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A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

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A Veteran Mid-market ERP Vendor with a Pragmatic Vision Chimes In


Joining our growing list of vendors willing to provide their opinions and commentary on our thought-provoking questions on market trends, SYSPRO takes part in our ongoing question-and-answer series, where the vendor responds from the viewpoint of a mid-market veteran.

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Will a Tool Manufacturer and a Supply Chain Software Vendor "Click" in Matrimony?


The merger of traditional brick-and-mortar manufacturer Illinois Tool Works with Internet-based Click Commerce is puzzling, but has some method to the madness. Only time will tell how easily and tightly their tools will "click" with each other.

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A Tale of a Few Good SCM Players - Part 2


Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan Associates was the epitome of an immaculate supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company was the industry standard for

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A Veteran Enterprise Resource Planning Vendor Makes a SaaS-y Statement


Glovia International has launched the first full-fledged and versatile, manufacturing-oriented solution that is an on-demand, enterprise resource planning software-as-a-service application. Its solution is good news for small and medium businesses in more ways than one.

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