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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 how to submit quotations sample templates


Top 10 Reasons to Take Your Field Service to the Cloud
Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus

how to submit quotations sample templates  10 Reasons to Take Your Field Service to the Cloud Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus on what’s important: making customers happy. Here are 10 reasons why they have made the switch and why you need to take your field service organization to the cloud . . . or get left behind. Download the white paper and find out.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Maintenance, Repair, and Overhaul (MRO) RFI/RFP Template

Maintenance Management, Customer Contracts (Agreements), Customer Orders, Customer Quotations, Work Orders, Product Technology 

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The High Cost of Change for ERP: What Does It Take to Keep Up-to-date?


Businesses of all sizes and in all industries are finding it difficult and costly to update and modify enterprise resource planning (ERP) systems after installation. The question isn’t whether a typical ERP solution supports change, but rather at what cost? Learn what midsize companies are doing about maintaining, modifying, and updating their ERP systems post-implementation, and what you could be doing better.

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Using ERP to Deliver E-commerce for Engineer-to-order Companies


Engineer-to-order (ETO) companies can use e-commerce strategies in order to improve customer service, reduce waste, and increase profits through a lean approach to document management and more efficient project administration. This article outlines the ways that enterprise resource planning (ERP) software can facilitate ETO e-commerce by opening portals to suppliers, project collaborators, and customers.

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How to Make People More Willing to Share Knowledge in Their PLM Environment


In Why Some People Don’t Like PLM, Graham McCall said that some product lifecycle management (PLM) users’ reluctance to share knowledge with others is the obstacle toward higher acceptance of PLM. I thought his point made perfect sense, and my instant reaction was to ask myself: How can this problem be resolved? Ideally, a PLM system is a platform for people to work together. This means that

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From Promises to Proof: How to Demonstrate Value to Your Customers


For managed services providers (MSPs) aiming to serve small and medium-sized businesses, the ability to capture and retain lasting customer relationships is a determining factor for long-term profitability. Only by clearly and consistently communicating your value to your customer can you hope to attain the role of trusted advisor—a position that will help protect you from losing business to lower-priced competitors. Learn how an integrated, offline reporting solution can help ensure that your customers perceive your value in the ways that matter most to all managers within the customer organization.

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How to Respond Faster to Customer Feedback


What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system.

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How to Unbalance Your Scorecard to Better Measure Business Performance


The Balanced Scorecard is one of the most popular methodologies for measuring business performance, with a view to enhancing it. First made popular in the early 1990s, this performance management framework was intended as a tool to provide managers with a more complete and “balanced” view of their organization’s performance by including nonfinancial metrics and key performance indicators (KPIs) in

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The Guide to Google Apps Training: Part Two: How to Secure a Google Apps Domain


You don’t have control over attempted attacks on your domain, but putting the right security systems in place means you can block access to your data and your domain. Google Apps provides users with a wide variety of customizable options to ensure that a domain is secure. Google Apps features stringent user access controls, governing how and when selected users gain access to the domain, and a disaster recovery system in order to retrieve any data compromised due to a security breach.

In this white paper, learn the basic systems and settings for a variety of security features, including development of domain recovery options, enforcement of secure sockets layer (SSL) connections, how to configure two-factor authorization for maximum mobile security, and the importance of auditing and setting long minimums for passwords. You’ll also read how the Google Apps system works to create the best mobile security for your domain, and how installation of a Google Apps Device Policy can further protect your domain in case of device theft. Get information on the disaster recovery features included in the core Google Apps, and how third-party systems such as Backupify can be added to further strengthen data recovery options, ensuring that duplicate copies of documents are available. Through these controls, users can be assured that their domain data is secure.

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The IT Tipping Point for Midsized Companies: Deciding When to Move to Tier-one ERP


Many successful midsized companies reach a point when transitioning to a tier-one enterprise application system is necessary. Transitioning to a new enterprise resource planning (ERP) system is a challenge—but it may not be as complex as you think. Learn common myths about tier-one ERP systems, as well as how ERP solutions can help you manage regulatory compliance and track performance with key performance indicators.

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Using SumTotal Systems to Build a Structured Approach to Learning and Development


Murray Metals Group, an independent UK-based metal business, needed to develop a structured approach to learning across the organization and build a consistent learning program across all 20 geographical locations. Murray Metals Group chose SumTotal® Learning Management to act as a central learning management resource, thereby successfully establishing a learning and development capability within the organization. See how.

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How To Conquer the Challenge of Delivering E-mail to 100,000+ Recipients


In the beginning, e-mail marketing was easy. But as e-mail lists have grown, so have Internet service provider (ISP) restrictions. Today, delivering your e-mail newsletter can be a real challenge, especially with a list of over 10,000 recipients. Instead of adopting one of several seductive but outdated solutions, a better alternative may be to use an e-mail service provider.

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