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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 how to write a sop samples


Frontstep (Nee Symix Systems) A Step Closer To A Turnaround
While Frontstep reported its fourth consecutive loss in Q2 2001, which was also the first quarter the company operated under the new name, the latest license

how to write a sop samples  has been figuring out how to facilitate adoption of e-business by the manufacturing and distributing industry. Manufacturers and distributors have traditionally not been early technology adopters, although they should benefit from e-business and front office functionality. Mid-market companies increasingly have been looking for a single source that can cover their core back office system and extend the existing applications to both customers and suppliers. This would maximize their investment and reduce

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Leveraging Technology to Maintain a Competitive Edge During Tough Economic Times--A Panel Discussion Analyzed Part Four: RFID Software Issues


Logically, radio frequency identification (RFID) deployment will be a far cry from a minor development project that can be completed in a few months or weeks. It will take months and years to assess how RFID will affect manufacturing and shipping operations and IT systems. It will take time to bring software up to a pilot stage, and after that, years of fine-tuning and IT system development will be needed to fully realize the gains in operational efficiency that the technology promises.

how to write a sop samples  should start now consider how (if at all) to reap benefits well beyond just complying with mandates for the likes of Wal-Mart. User Recommendations Users should be warily of supply chain management (SCM) vendors who claim RFID readiness by citing that their applications are designed for automated data collection because they have been doing it with RF technology for years, and that RFID is yet another format. The process to gather bar code data follows a very structured and straightforward practice, Read More

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection


Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

how to write a sop samples  teams can easily see how changes in their priorities impact the rank and scores of the vendors. This information is particularly useful when a selection team is trying to determine which vendors to include on the short list. A selection team's priorities will customize the knowledge base, resulting in a unique rank based on the priorities. Figure 7 TEC's CRM Knowledge Base (continued) Yet another set of priorities will generate a different rank among the three vendors. Figure 8 illustrates a new set of Read More

A Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate


Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures.

how to write a sop samples  Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures. Read More

Making SOP Training More Effective


Standard Operating Procedures (SOPs) are critical to efficient operations, quality control, and regulatory compliance. Yet many recent FDA violations have focused on firms’ failure to properly use SOPs. This paper reviews best practices for the life science industry for training on SOPs. Specifically, how the latest learning management technology has the potential to improve learner retention through automated assessments.

how to write a sop samples  training on SOPs. Specifically, how the latest learning management technology has the potential to improve learner retention through automated assessments. Read More

A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

how to write a sop samples  what I want.” TEC: How far along are you in unifying your products on the same platform? IB: All of our organically developed products are on the same platform. We acquired some rostering (shift management) technology ( AiPoint ) in 2009, which we’re now at the last stages of completing the merging with our organically developed rostering product development. We also acquired a multitenant software as a service (SaaS) solution for small service organizations ( ServiceTycoon ), which is currently Read More

The Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It


ecFood is a strategic sourcing vendor focused on the industrial food market. Its recent financial results prove that being highly focused can bring value to the target market and success to a "dot-com".

how to write a sop samples  Benefits of Focusing on a Niche and Serving it Well: EcFood - A Dot-com Making It Event Summary Food and beverage industry strategic sourcing vendor ecFood , recently announced exceptional results for 2001 with dramatic increases in revenue, gross margin, transaction volume, customer acquisition and services. The privately held company closed out the year with record-breaking performance, including an 815% increase in gross margin from 2000 and revenue of $37.6 million. ecFood also acquired a major Read More

Configuration Guide: Managing Virtual Servers Using a Virtual Machine Manager and a Clustered File System


Virtual data centers must enable increased physical server use and central management of virtual machine infrastructure. A clustered file system, with a virtual machine manager (VMM), can add critical new management and migration capability to current virtual servers. Before installing and configuring VMM, find out the hardware and software required for migration and integration, and helpful “how-to” pointers.

how to write a sop samples  and integration, and helpful “how-to” pointers. Read More

Leveraging Technology to Maintain a Competitive Edge during Tough Economic Times --A Panel Discussion Analyzed Part One: Introduction


Follow up with analysis on the recent executive panel titled "The Future of Enterprise Software and How It Impacts Your Profitability" at the recent IFS Executive Forum.

how to write a sop samples  to start over, but how much will existing IT systems have to change? (see Part Five) Q8 . Will the newest and greatest only come from packaged software? What about custom development ? What is the build versus buy equation look like in the near future? (see Part Six) Q9 . How will the latest improvements in software flexibility and agility play in the single-vendor versus multi-vendor solution equation at multi-division corporations? (see Part Six) This is Part One of a multipart trend note. Each of the Read More

A Buyer's Guide to Choosing a Mobile Marketing Platform


Engagement is the key to mobile user retention. But many marketers don’t have the right marketing platform to give them the insights to optimize in-app experiences to prompt purchases and other conversions. This guide outlines what mobile marketing means today, the growing monetization trends, and the “must-haves” in choosing a mobile marketing vendor (plus, there’s a checklist!).

how to write a sop samples  Buyer's Guide to Choosing a Mobile Marketing Platform Engagement is the key to mobile user retention. But many marketers don’t have the right marketing platform to give them the insights to optimize in-app experiences to prompt purchases and other conversions. This guide outlines what mobile marketing means today, the growing monetization trends, and the “must-haves” in choosing a mobile marketing vendor (plus, there’s a checklist!). Read More

Putting “Big Company” Strategies to Work for Small to Midsized Businesses


In today’s economy, small businesses’ primary differentiator is service. If systems are down, then customer service levels are down too, ultimately hurting the business and the bottom line. This can make giving up control over critical IT systems daunting. However, surveys show that 55 percent of large companies plan to increase their IT spending with external service providers. Find out what they know that you don’t.

how to write a sop samples  critical IT systems daunting. However, surveys show that 55 percent of large companies plan to increase their IT spending with external service providers. Find out what they know that you don’t. Read More

Building a Best-run Finance Organization: A New Role to Address Today’s Business Realities


One company executive has a growing influence in today’s boardroom—the chief financial officer (CFO). And the role of the finance organizations that these CFOs lead is expanding as well. Examine the changing role of the finance organization in today’s business environment, learn how your CFO can take on a more prominent role in defining company strategy, and find out how you can develop a best-run finance organization.

how to write a sop samples  to sharing knowledge on how to maximize the value of SAP® software such as the following: SAP ERP Financials solution: A comprehensive financial management solution engineered to support companies from the midmarket to the most complex, multinational corporations, across a broad range of industries, which supports global financial reporting standards, multiple currencies and languages with over 45 country- specific versions, and tight integration with operational processes Financial performance Read More

Key Performance Indicators (KPIs)-A Critical Component of Enterprise Business Intelligence (BI)


The wise enterprise recognizes the need for objective metrics and measurements and for its users to establish metrics to monitor and manage results at every level in the organization. To meet these goals, an enterprise must select a sophisticated BI solution with powerful KPI and other BI and CPM features that are simple enough for every user and accessible from within and outside the walls of the enterprise. See how.

how to write a sop samples  of the enterprise. See how. Read More

Vox Populi: What Does a Day in the Life of a Regular Business User Look Like?


Vox populi is Latin for “voice of the people”– in broadcasting and television, they use the "vox pop interview" to get spontaneous opinions on a subject, from different, randomly selected people. My idea is to apply the concept to our blog—whenever you see a blog post starting with “Vox Populi,” it means we’re seeking your opinion. In broadcasting, only a few people are interviewed, and the

how to write a sop samples  applications as opposed to how it would look if you decided to use their solutions. Here’s an example (tongue-in-cheek for the purposes of exposition): If you don’t have the software… 1. … your car will not start in the morning, 2. … and you will be late for the monthly meeting with your boss… 3. … and you can therefore say goodbye to your promotion… 4. … which makes you forget about lunch with your spouse… 5. …. who gets upset and gives you a “lecture” on the phone 6. (while Read More

A Firewall is Cheaper Than a Lawyer


eBay's motion for a preliminary injunction to limit Bidder's Edge online auction search engine from linking to their site, may set precedents for future interstate web links. On the other hand, proper implementation of a firewall makes the whole case a moot point.

how to write a sop samples  Firewall is Cheaper Than a Lawyer A Firewall is Cheaper Than a Lawyer L. Taylor - May 15, 2000 Event Summary On Friday, April 14, the Federal District Court in San Jose, California held a hearing on eBay's motion for a preliminary injunction to limit Bidder's Edge, an online auction search engine, from linking to eBay's website. In an open letter dated April 20th to its user base, President and CEO of Bidder's Edge, Jim Carney, defended his position stating that, we remain confident in the correctness Read More