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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 how to write company profiles


Moxie Software Offers Free Social Collaboration Apps
The days of companies making serious investments in general purpose social networks and collaboration tools seem to be numbered. The true value of collaboration

how to write company profiles  practices, use cases, and how-to videos to ensure their success. Moxie Software’s Collaboration Spaces application has been successfully implemented by enterprises in various industries, including a pharmaceutical company increasing supply chain efficiencies, a retail chain connecting its headquarters to point-of-sale (POS) locations, and a media and entertainment company connecting its design studios. To date, 30 enterprises have reportedly registered for the new free offering. From now on, it might

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Differentiation through Service Excellence


With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer satisfaction. While revenue is flattening for many product businesses, service income is increasing. Find out how integrating business processes and customer relationship management (CRM) data can help you deliver new service offerings and improve the customer experience.

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Why .NET Technology Is Important for ERP


.NET technology is a wake-up call, and some people are sleeping through it! Remaining competitive means mission-critical software systems, such as enterprise resource planning (ERP) applications, must be designed from the ground up for connectivity and integration. But software developers don’t advertise their shortcomings, and some ERP vendors—and by association, their customers—are being left behind.

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Negotiating the Best Software Deal


TechnologyEvaluation.COM analysts have separated the software negotiation process into three discrete categories. All three are critical individually, yet should always be pursued within the context of the larger discussion.

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APICS 2009 From the Expo Floor: Is S&OP Coming of Age? - Part 2


Part 1 of this blog post series talked about my attendance at the APICS 2009 International Conference in Toronto (Canada) in early October. I attended only a few education sessions, as my visit focused more on exploring the expo floor and talking to the exhibitors. My overwhelming impression from the conference's expo floor was that the main value propositions this year

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AMERICAN EXPRESS Selects TRADEX To Build New Business to Business Commerce Network


TRADEX product will simplify the adoption of Internet procurement solutions for American Express corporate customers and their supplier.

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The High Cost of Change for ERP: What Does It Take to Keep Up-to-date?


Businesses of all sizes and in all industries are finding it difficult and costly to update and modify enterprise resource planning (ERP) systems after installation. The question isn’t whether a typical ERP solution supports change, but rather at what cost? Learn what midsize companies are doing about maintaining, modifying, and updating their ERP systems post-implementation, and what you could be doing better.

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The Prescription to Buying an EMR Solution to Improve Patient Care and Staff Productivity


Purchasing an electronic medical record (EMR) system is a daunting task, as there are many software vendors who cater to this niche industry. That’s why it’s essential for you to know what kind of functional requirements your practice or hospital will require to run your daily operational needs. You also need to forecast that whichever system you choose (whether on-demand or on

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Medallia to Offer New Text Analytics Functionality to Its Customer Experience Management Suite


The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include text analytics capabilities to its already well-known Customer Experience Management Suite (CEM). Points of note: this offering integrates fully with Medallia’s CEM solution. The vendor touts its ease of use, as well as the ability for

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A Guide to Microsoft’s BI Ecosystem—Understanding Microsoft’s Approach to BI for the Enterprise


In the last 4 to 5 years, the business intelligence (BI) and data management scene has evolved at an incredibly fast pace. Software pioneer Microsoft has extended the reach of its enterprise software solutions to the BI and analytics space by offering a wide variety of software applications to enterprises for performing BI and analytics capabilities based on different organizational needs and requirements. Aiming to help users with their BI software selection efforts, this research series explores the complete Microsoft BI product stack, describing the outstanding features of each of Microsoft’s BI offerings. The first part of this series describes the development of the Microsoft BI product landscape and provides insight into Microsoft’s set of enterprise BI solutions.

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The How-to Guide to Optimizing Your Professional Services Organization


Consultants spend considerable time thinking about their clients’ businesses, discussing key elements of their strategy and business model. But the professional services (PS) executive team also needs to manage the tactical and operational activities of the PS organization. This document represents key aspects of a PS management routine that will help streamline your focus and heighten your ability to execute.

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