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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 how to write formal response


From Burden to Benefit: Making the Most of Regulatory Risk Management
The paradoxical view that regulation is both a blessing and a curse continues to be widely held among senior executives. While they recognize the need for

how to write formal response  Many commentators have described how the process of securitisation, whereby loans were packaged and sold to third-party investors, went hand in hand with a decline in lending standards, because loan originators no longer had an incentive to ensure the creditworthiness of their borrowers. Recent scrutiny of the sub-prime market has revealed widespread malpractice in a sector that has been, to date, lightly regulated. It seems highly likely, therefore, that loan originators will be subject to tighter

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Differentiation through Service Excellence


With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer satisfaction. While revenue is flattening for many product businesses, service income is increasing. Find out how integrating business processes and customer relationship management (CRM) data can help you deliver new service offerings and improve the customer experience.

how to write formal response  numerous touch points, and how they are likely to evolve over time. It also means deter mining as well as possible how a constellation of channels ' partners, the Web, call centers, and so forth ' can best provide the services you want to deliver. The best implementations will ensure that the information collected over time will serve higher purposes, to assist with product planning, enable adjustments in service deployment, and facilitate strategic planning. The best practices encompass achieving Read More

Beyond Boundaries: A New Role for Finance in Driving Business Collaboration


The current global economic instability means firms have to quickly adapt to business conditions. This uncertainty may increase companies’ reliance on business alliances to provide as-needed skills, services, and products. To optimize these alliances, finance should enter the discussion as early as possible. Find out where finance’s true value lies when realigning strategic objectives to include business collaboration.

how to write formal response  guy who says, ‘Well, how does this work? You explain it to me, and [then we can decide] if we want to do it.’ Finance’s role in assessing the right deal does not end once the relationship is established, however. The leading finance organizations are also involved with monitoring the performance of alliances and ensuring that they keep making business sense for the partners. The executives we talked to recognize that the world changes around them, and sometimes so does the rationale for Read More

2008 Software Re"solutions"


A new year is upon us and with that, the word “resolution” comes to mind...res-o-l-u-tion – [rez-uh-loo-shun n] - noun 1. a resolve or determination: to make a firm resolution to do something. 2. the act of resolving or determining upon an action or course of action, method, procedure, etc. 3. the mental state or quality of being resolved or resolute; firmness of purpose. 4. the act

how to write formal response  know where to begin—and how to sort out the reputable from the not-so sound. And when it comes to making a decision that involves a major financial investment, you need to ensure your information is irrefutable, up-to-date, and unbiased. To start your research, browse through some white papers and case studies published by the software vendors themselves. This can be a great way to compile information about different solutions, and can form the basis of an effective comparison. But, you probably Read More

Challenges of the Future: The Rebirth of Small Independent Retail in America


By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than $2.5 million (USD), and more than 98 percent have fewer than 100 employees. To compete, small businesses need to be innovative, and understand both personalization and value, and how to execute best practices to build success.

how to write formal response  if you don't know how to do it, there are support mechanisms in your industry that will help you accomplish it, support that will take you through all the steps, no matter what level your company has evolved. Succession planning is an important topic for many owners. The vast majority of U.S. businesses are family-owned, yet statistics show that only a small percentage of family-run companies succeed into the second generation. An even smaller number survive into the third. The reason, according to many Read More

Microsoft to Add "Encore" Functionality to MBS Great Plains 8.0 Part Two: Market Impact


Microsoft's Encore acquisition should bring the two former partners' complementary product offerings even closer together and should widen opportunities within the public and nonprofit sectors under the Microsoft umbrella. The products' technologies are quite compatible and so their integration will not be terribly complex, if it is to be complex at all.

how to write formal response  Its Business Solutions ). However, a modest, single digit percentage of growth lately is by far insufficient to sustain Microsoft's lofty goal of ballooning MBS' operations to a $10 billion (USD) entity by 2010, which is nearly twenty times its current size and which would require annual growth rates of circa 60 percent. Thus, any acquisition that is not of a disruptive nature (such as imposing yet another ERP product assimilation and integration in an already crowded house ) makes sense, and one should Read More

Microsoft to Add "Encore" Functionality to MBS Great Plains 8.0 Part One: Event Summary


By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor (ISV) partner Encore Business Solutions, Microsoft Business Solutions (MBS) may find a way to counteract its archrival Best Software's superiority in the target market.

how to write formal response  (for more info, see How Great is Great Plains' Manufacturing Offering (Did Somebody Say Microsoft)? , and Great Plains' Latest Product Offering—Ready to Stampede the SME Market? ). Currently, the product has over 32,000 customers primarily in North America and Latin America, and it has been sold through 1,600 resellers. Like its MBS Solomon and MBS Navision siblings, MBS Great Plains' modules are available in two editions. The upper-end edition, called Great Plains Professional, is aimed at Read More

Response Management: Rapid Response to Change Drives Improved Operating Performance


Increasingly, success depends not only on how fast manufacturers can act, but how fast they can react—and the effectiveness of the actions they take. But fast and effective reactions depend on having the information you need when you need it. Is your response management strategy efficient enough? Do you have enough control over key supply chain processes? Find out how to better manage your response to volatile markets.

how to write formal response  potential actions according to how well they support our corporate goals. It really solves a very different problem than what our planning and execution systems and other optimization tools we considered are designed to handle. Jabil uses RapidResponse to do what-if analysis on different pieces of information, then makes that visible to the extended supply chain including customers and suppliers for joint collaboration on different action alternatives. As you get into a true supply chain environment, Read More

Machine Telematics: Leveraging Machine-to-Machine Technology to Improve Customer Relationships and Product Reliability


Information technology provides the foundation to store, process, and manage today’s huge volumes of telematics data, which will only continue to grow. In addition, analytical tools are available to tap the intelligence hidden in this data and deliver valuable insights. By capitalizing on the synergy between machine telematics and new innovations such as in-memory computing, mobile, and analytics solutions, manufacturers can gain the timely, accurate insights needed to drive product design improvements, manufacturing process improvements, overall quality improvements, and improved service parts management.

how to write formal response  Telematics: Leveraging Machine-to-Machine Technology to Improve Customer Relationships and Product Reliability Information technology provides the foundation to store, process, and manage today’s huge volumes of telematics data, which will only continue to grow. In addition, analytical tools are available to tap the intelligence hidden in this data and deliver valuable insights. By capitalizing on the synergy between machine telematics and new innovations such as in-memory computing, mobile, and Read More

Ariba to Leave Integration to Specialists


E-purchasing vendor Ariba chooses Tibco Software to integrate back-end programs.

how to write formal response  to Leave Integration to Specialists Event Summary Business-to-business E-purchasing company Ariba Inc. (Nasdaq: ARBA) has selected software tool maker Tibco Software Inc. (Nasdaq TIBX) to help Ariba's customers connect their backend enterprise systems to the Ariba Network. Ariba supplies its own software to connect its customers to systems by vendors such as SAP, PeopleSoft, Oracle and Baan, but according to Ariba VP Dave Rome, the use of specialists such as Tibco will be more efficient. Market Impact Read More

The IT Tipping Point for Midsized Companies: Deciding When to Move to Tier-one ERP


Many successful midsized companies reach a point when transitioning to a tier-one enterprise application system is necessary. Transitioning to a new enterprise resource planning (ERP) system is a challenge—but it may not be as complex as you think. Learn common myths about tier-one ERP systems, as well as how ERP solutions can help you manage regulatory compliance and track performance with key performance indicators.

how to write formal response  systems, as well as how ERP solutions can help you manage regulatory compliance and track performance with key performance indicators. Read More

Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2


In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid. To be frank, Marc Benioff, salesforce.com’s flamboyant and engaging CEO, gave an atypically incoherent and dry keynote speech when he

how to write formal response  deal? Along similar lines, how many times have you sent a proposal to a customer only to realize that there had been a very recent change in product pricing? How many times have we discovered a problem at a key customer only after that disgruntled customer had already left us? Bypass Those Pesky E-mail Threads The problem is that a vast majority of existing enterprise applications ask users to do all the work and somehow dig out relevant information (that is hopefully still current, and not after the Read More

How To Conquer the Challenge of Delivering E-mail to 100,000+ Recipients


In the beginning, e-mail marketing was easy. But as e-mail lists have grown, so have Internet service provider (ISP) restrictions. Today, delivering your e-mail newsletter can be a real challenge, especially with a list of over 10,000 recipients. Instead of adopting one of several seductive but outdated solutions, a better alternative may be to use an e-mail service provider.

how to write formal response  To Conquer the Challenge of Delivering E-mail to 100,000+ Recipients In the beginning, e-mail marketing was easy. But as e-mail lists have grown, so have Internet service provider (ISP) restrictions. Today, delivering your e-mail newsletter can be a real challenge, especially with a list of over 10,000 recipients. Instead of adopting one of several seductive but outdated solutions, a better alternative may be to use an e-mail service provider. Read More

How to Make People More Willing to Share Knowledge in Their PLM Environment


In Why Some People Don’t Like PLM, Graham McCall said that some product lifecycle management (PLM) users’ reluctance to share knowledge with others is the obstacle toward higher acceptance of PLM. I thought his point made perfect sense, and my instant reaction was to ask myself: How can this problem be resolved? Ideally, a PLM system is a platform for people to work together. This means that

how to write formal response  next big thing is how to make these data and information more useful. Analytics and search are two promising components that will help. Siemens PLM has been offering reporting and analytics capabilities for a while—the first availability seen in 2006—and its analytics capabilities are not limited to PLM data but to data from virtually any enterprise application. One use case I’m interested to see is the combination of analytics and community involvement in the product development environment (or so Read More

How to Optimize ERP to Meet Wholesale Distribution Challenges


Efficient procurement and sourcing. Storing and moving inventories. Attracting and retaining customers. Such challenges have an impact on wholesale distributors’ revenues, competitiveness, and profits. To make timely and informed decisions that can impact your business, you need answers to questions like “How can I offer value-added services to improve customer loyalty?” Get the answers to this and other key questions.

how to write formal response  to Optimize ERP to Meet Wholesale Distribution Challenges Efficient procurement and sourcing. Storing and moving inventories. Attracting and retaining customers. Such challenges have an impact on wholesale distributors’ revenues, competitiveness, and profits. To make timely and informed decisions that can impact your business, you need answers to questions like “How can I offer value-added services to improve customer loyalty?” Get the answers to this and other key questions. Read More