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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 how to write officail letters


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

how to write officail letters  about that particular field (how to fill it out, in what format, etc.) CRM -Customer Relationship Management software is defined as: software that promotes the direct interaction between customers and the company through support of the people and processes involved in the entire customer lifecycle. CRM software fosters a comprehensive, integrated approach to the customer, putting the customer at the center and integrating such corporate functions as Sales, Marketing, Customer Support, and Field Sales and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Why Systems Fail - The Dead-end of Dirty Data


If your data does not reflect reality, the system can never be effective. In today’s world of collaboration, showing a trading partner dirty data is giving them the wrong message and tearing down the trust called for in a collaborating partnership.

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4 Essential Components for Successful Sales


Most companies are aware that the buying processes of the world and its buyers are changing, but many have yet to recognize the need to make changes within their own sales force. Often sales professionals don’t have the proper skills or tools needed to be successful. But by integrating the four sales process components, they’ll be able to capture information that can be used to place them high above the competition.

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An Introduction to E-learning and Learning Management Systems (LMS)


Not so long ago (or, back in the early ’90s, when I was a first-year college student) there were two ways to get a post-secondary education: by attending classes at a university or college with hundreds of other coffee-stoked students, or by signing up for what used to be called “distance” learning (or even before that, “by correspondence,” as though courses consisted of a series of letters

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Mobilizing Change


It's not news that people are resistant to change. Inertia, one of the rules of the universe, applies to people as well as to objects. Many organizations, seeking to improve performance, have come unstuck by under-estimating the amount of resistance that will be offered by people. This article presents a method of mobilizing change that takes the resistance to change into account.

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End-to-end Encryption Security Requirements


The Secure POS Vendors Alliance (SPVA) commissioned the End-to-end Security workgroup to provide clear guidelines on the application of encryption technology to payment card data used for retail financial transactions. This document addresses encrypting payment card data in tamper-resistant security modules.

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EMC to Buy Data General


WALTHAM, Mass., August 9th, 1999 (Reuters) - High-end data storage leader EMC Corp. (NYSE:EMC) on Monday moved to grab a chunk of the mid-range storage business with a deal to buy Data General Corp. (NYSE:DGN) for $1.1 billion in stock, the companies said.

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To-Increase


As a global ISV and Microsoft Gold Certified partner, To-Increase develops solutions for industry verticals-including manufacturing, food SCM, retail, construction, warehouse, and professional services - leveraging Microsoft Dynamics. Our portfolio for Microsoft Dynamics AX and Microsoft Dynamics NAV includes end-to-end industry solutions, business integration solutions, and a wide range of add-on products. We also develop e-Con, a leading sales and product configurator designed to work seamlessly with Microsoft Dynamics ERP and CRM solutions. The To-Increase team brings together deep experience developing business software with industry vertical expertise. We also work closely with leading Microsoft partners and ISVs to bring together best-of-breed capabilities that unleash the power of solutions including Microsoft Dynamics AX and Microsoft Dynamics NAV.

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SAP to Bring Predictive Analytics to the Masses


Traditionally, SAP has not been a leader in predictive analytics, at least not until its acquisition of Business Objects and the advent of SAP HANA. SAP has announced its plans to acquire KXEN, a provider of predictive analytics technology. KXEN is intended to complement SAP Predictive Analysis software, a workbench for defining, executing, and visualizing predictive analysis. With increasingly

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New Venture Fund to Propel XML


Internet entrepreneur David Poole announced the creation of a venture capital fund targeted to XML-based companies.

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Keys to Success for Industrial Equipment Suppliers to Meet Today’s Top Three Issues


Although the industrial equipment market has been growing, based on strong customer demand, companies cannot rest on their laurels. Manufacturers and distributors must keep adding value to maintain existing contracts and win new business. They must be efficient enough to meet new demands while maintaining margins. Discover solutions that can help total industrial solution suppliers stay profitable during this expansion.

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