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Hurwitz Report
Midmarket service organizations face challenges in administration, project management, and business management. Learn how Australia's NATA reduced expenditures and increased return on investment (ROI) and how FMC improved customer visibility with Epicor's integrated solutions and enterprise systems architecture (ESA).
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Business process management (BPM) software vendor W4’s philosophy is to mix the best of BPM tools and applications with its model-driven application development framework. Download this report to find out how this philosophy has shaped W4's flagship platform BUSINESS FIRST, along with an analysis of BUSINESS FIRST's features and functionality from TEC BI Analyst Jorge García.
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Modern enterprise resource planning (ERP) solutions allow for businesses to increase their agility by providing the ability to close gaps at all levels of business, and ultimately getting the right information into the right person’s hand at exactly the right time. In this report, you’ll hear four experts have to say about the ways modern ERP solutions increase business agility.
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Discover how to protect your company in the Symantec 2011 SMB Disaster Preparedness Survey Report.
HOW TO WRITE REQUEST REPORT FOR INCREASE BUDGET SAMPLES
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Welcome to TEC's Vendor Spotlight series. This installment focuses on KANA Software, a company founded in 1996 that has evolved from e-mail management into service experience management. See how KANA's software and service offerings help more than 600 customers manage the entire customer service lifecycle, from initial customer contact through to satisfaction survey responses or peer-to-peer sharing of the customer experience.
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Leveraging Customer Lifetime Value to Increase Return on Marketing Investment (ROMI)
As one-to-one marketing begins to permeate mainstream business practices, organizations in highly competitive markets struggle to gain an advantage. Thus, as part of an ongoing effort to differentiate products and services, best-in-breed organizations are now using a tool called “customer lifetime value,” a metric that projects a customer’s value over the entire span of that customer s relationship with a company.
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Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report assists organizations looking to determine the best-fit service provider for their needs. Based on information provided to TEC by Hitachi Consulting, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.
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ERP for services solutions are changing the way professional services companies do business by combining powerful project- and resource-management tools with essential back-office functionality. Learn all about these solutions in TEC's 2012 ERP for Services Buyer's Guide. Plus get detailed product comparisons, a comprehensive vendor directory, customer success stories, and thought leadership from industry experts.
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UNIT4 Multi-tenancy SaaS Delivery Model Accreditation
Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report will assist organizations looking to determine the best-fit service provider for their implementation needs. Based on information provided to TEC by UNIT4 and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.
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TEC s BI State of the Market Report
You'll find all this and much more in TEC's new BI state of the market report.
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