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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 hr call center statistics


Making the Business Case for HR Investments during Economic Crisis
Automation of human resources (HR) processes and integration across various functions can provide visibility into and analysis of the workforce. Having a single

hr call center statistics  but also the underlying HR system of record. Other SAP strengths include global perspective and reach, vendor brand and viability, and an exceptional partner ecosystem. SAP ERP HCM includes the following capabilities: End-user service delivery gives end users multiple options to access ERP services, depending on their situation, their preferences, and the business context. Workforce analytics provides insight into the workforce and metrics to measure the workforce?s contributions to the bottom line.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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How to Outsell the Competition: The Benchmarking Edge for Successful Sales Execution


Benchmarking is a process where companies compare their performance over time against their competition. In doing so, they can identify where their strengths lie and where improvement may be needed. The point of benchmarking is to focus on areas that will yield the best return. For companies to succeed in their benchmarking efforts and gain a sustained competitive advantage, five key steps should be considered.

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Reference Guide to Discrete Manufacturing ERP Software Functions and Features


This reference guide provides insight into the discrete manufacturing ERP features and functions currently available on today’s market. It will help you determine which ERP features are a high priority for your organization, and which features are a lower priority.

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CRM Buzzwords and Trends for 2009


Customer relationship management (CRM) is more than a technology. It’s a business strategy that aims at identifying customers and their needs and then creating sales and service strategies that are unique to them. Here is a quick look at CRM—from buzzwords to trends, to some recommended solutions.CRM Buzzwords CRM ecosystem - the changing landscape of customer relationship

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Cost-justifying Warehouse Management Technologies in Small and Midsized Warehouses


The warehouse management system (WMS) concept has matured into a collection of time-tested technologies that reduce inventory costs and increase overall inventory management efficiencies. By implementing WMS technology, organizations can achieve a higher return on their software dollars and provide better service to their customers. A WMS can provide organizations with tangible benefits that improve warehouse operations without adding headcount.

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Data Center Projects: Advantages of Using a Reference Design


It is no longer practical or cost-effective to completely engineer all aspects of a unique data center. Re-use of proven, documented subsystems or complete designs is a best practice for both new data centers and for upgrades to existing data centers. Adopting a well-conceived reference design can have a positive impact on both the project itself, as well as on the operation of the data center over its lifetime. Reference designs simplify and shorten the planning and implementation process and reduce downtime risks once up and running. In this paper reference designs are defined and their benefits are explained.

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Outsourcing Center


Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies.

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VAI Unveils S2K Smart Center Social User Experience


VAI, a provider of enterprise resource planning (ERP) software to the midmarket, announced S2K Smart Center, a configurable Web-based user experience that supports single sign-on, common navigation, and uniform look-and-feel across VAI’s family of S2K ERP software solutions. The solution also offers seamless navigation across multiple applications deployed on-premises or in the cloud.

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Options for Handling Your HR Function


Although human resources (HR) management is a necessity when you have employees, HR duties are not a core competence of most small businesses. According to a Small Business Association study, small business owners on average spend more than 25 percent of their time handling employee-related paperwork. Factor in recruitment, hiring, and training and this average increases to 45 percent. So why not outsource HR? Read this paper to learn more.

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Why Progressive Businesses Use Cloud-Based Call Center Software


No longer are call centers hardware-centric. Capital costs have dropped considerably, and features have multiplied. With cloud call center software, the hardware that does the heavy lifting is located elsewhere and services are delivered over the Internet. Starting a call center now requires a much lower initial investment, making the call center a real option even for small startups. Download this white paper to learn more.

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Infor HCM Suite—Comprehensive HR and Smart Talent Science


Ensuring your company has the best people onboard is not a trivial task. Find out how Infor HCM Suite's core HR capabilities allow your team HR team to focus on strategic opportunities, while its embedded predictive talent analytics tool, Infor Talent Science, allows you to only evaluate good candidates, but also put the right people in the right roles for your company's success.

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