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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 hr12a

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Dynamics CRM


Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) solution comprised of a robust suite of sales, marketing, and customer service capabilities. The product offers businesses of all sizes a fast, flexible, and affordable solution for finding, winning, and growing profitable customer relationships. Native Office Outlook integration encourages rapid user adoption, improves productivity, and helps streamline business processes for greater overall impact. Microsoft Dynamics CRM provides enterprise scalability, performance, and flexibility with a choice of on-premise and on-demand deployments.  

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Agiline CRM


Agiline CRM helps businesses know and maintain their customers. Agiline CRM is an enterprise-level CRM solution that provides coordination between customer care (service and support), sales, marketing, and other functions that touch your customers. Agiline CRM helps make the most of all your relationships by uniting people and processes with technology for serving your daily customers, distribution channels, suppliers, and internal customers. Agiline CRM features provide integration with other front-office and back-office applications. To help your mobile representatives, Agiline provides a disconnected version that allows complete access to customer information.  

hr12a  surado crm,crm contact manager,surado solutions,compare crm,manufacturing crm,best crm,contact crm,bcm crm,database crm,implementing crm,exchange crm,comparison crm,client crm,companies crm,now crm,surado crm,crm business,crm marketing,crm contact manager Read More

Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+


I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com.

hr12a  CRM,Microsoft,Microsoft Dynamics CRM,Oracle,NetSuite CRM+,evaluation,software selection,e-commerce,on-demand,Internet sales Read More

Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+


Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based on a real-life CRM selection project, but I have modified some of the data in order to respect confidentiality agreements still in place. To put myself in the user’s shoes, here’s how I answered the CRM Evaluation Center

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Maximizer CRM 12: CRM Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Open Platform Provider Answers Questions about the State of the Market


Rather than offering the customary opinions and analysis of major market trends beforehand and then giving the involved vendors a chance for a factual review and feedback, this time Technology Evaluation Centers has attempted to solicit vendors’ proactive views.

hr12a  software vendors,ERP,enterprise resource planning solution,ERP solution,ERP solutions,ERP platforms,platform suppliers,platform deployment,platform development,application infrastructure software,business software development,business software deployment,business software integration,software integration,4GL languages Read More

Governance, Risk, and Compliance for Life Sciences Companies: Institutionalize Compliance to Reduce Costs and Increase Productivity


Issues of governance, risk, and compliance (GRC) affect nearly everything life sciences companies do. But you shouldn’t approach GRC in an ad hoc manner—implementing point solutions one after another in response to regulatory demands as they arise. This is inefficient and costly—and may result in non-compliance, due to lack of transparency. Learn how an enterprise-wide GRC approach to compliance management can help.

hr12a  compliance,regulatory compliance,easy compliance solutions,compliance & regulation,compliance mechanism,information about compliance,supports and educates compliance Read More

A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution


SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition and highlights some of SugarCRM's open source business practices.

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Controlling Access, Authentication and Data on the End Point: A Review of DigitalPersona Pro 5.1 for Enterprises


Security breaches are perpetrated by a wide variety of external and internal sources, including hacktivists, targeted attackers, and profit-motivated cybercriminals, as well as through mundane everyday occurrences, such as missing laptops and thumb drives. To address these compliance and privacy issues, organizations have responded by adding layers of controls and integrating them with varied results. Now, those organizations realize that making security simpler is the ultimate strategy for ensuring end user adoption of new security measures and meeting multiple, overlapping regulatory requirements. This paper is a review of DigitalPersona Pro, its integrated approach, and its features and efficiencies in these areas.

hr12a  Encryption,SSO,Strong Authentication,Centralized Management,HIPAA,PIC,Biometrics,Multi-Factor Authentication,VPN,Fingerprint Read More

Business Engine: Driving Project Portfolio Management for IT Departments in the Enterprise Market


Business Engine provides best-of-breed PPM functionality for internal IT departments, focusing on financial governance. For organizations seeking flexible workflow and IT governance capabilities, BEN delivers functionality in the financial services, health care, government, manufacturing, telecommunications, pharmaceuticals and retail vertical markets.

hr12a  Business Engine,Business Engine Network,project portfolio management,IT governance,financial governance Read More

6 Specialists, 6 Industry Domains: Trends for 2008 and 2009


In a survey on upcoming trends in employee management, the Learning Review asked six experts in six major industry domains one simple question: what do you think the main trends in [domain] will be for 2008 and 2009? Here are their answers.

hr12a  : human resources,HR,talentship,human capital,human performance,informal learning,self-service learning,software as a service,SaaS,Web 2.0 applications,e-learning,employee training,blended learning programs,knowledge management Read More

Web Content Management (WCM) Software Evaluation Report


Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet), or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user or document level security.

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Integrating Fax and E-mail: An Overview of Exchange, Active Directory, and Group Policy Fax Solutions


When you decide to implement a new fax software solution, you should review how the solution will be implemented and managed, as well as its ability to grow with your network. Within a Windows network, critical architectural, administrative, and usage concerns should be thoroughly considered. Review your options with this fax server overview outlining the benefits of different fax servers and e-mail integration.

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Best of breed versus Suite Anti-spyware


The anti-spyware industry is going in two separate directions. First, there are suite products that come with other security applications, along with anti-spyware. Second, there are best-of-breed products that are purely focused on detecting and eradicating spyware. Depending on the type of organization, choosing a suite-based anti-spyware over best-of-breed software can leave a company vulnerable.

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