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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 http associate belk com


Customer Relationship Management Strategies Part One: Changing Your Approach
Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However, without comprehensive planning

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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What’s Up with Computer Associates?


In a series of radical moves, Computer Associates appears to be trying to re-direct its gargantuan operations. After missing its numbers in the first calendar quarter (CA’s 4th fiscal quarter), its stock was down 59% at one point.

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Textile and Apparel


Shorter fashion trend cycles, increasing competition, and globalization have brought both challenges and opportunities to the textile and apparel industry. More than ever before, to be successful, companies in this industry have to be able to work with the global extended enterprise environment harmoniously and promptly, in areas such as product development, manufacturing, marketing, and distribution. Challenges that textile and apparel companies are facing include the following.

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Protecting Users from Firesheep and Other Sidejacking Attacks with SSL


The recent release of the Firesheep Wi-Fi attack tool has increased awareness among both users and attackers of the inherent insecurity of unprotected HTTP connections. Firesheep allows an attacker connected to the local network to monitor the Web sessions of other users on that network. According to experts, the best solution is to use TLS/SSL for all connections to Web sites. Download this white paper to learn how to avoid these attacks.

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FinancialForce.com Gets an Investment Infusion


FinancialForce.com has received $110 million in funding, intended to fuel innovation and growth and expand all facets of the business. Tom Brennan, VP of marketing at FinancialForce.com, responds to TEC principal analyst P.J. Jakovljevic's questions.

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Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

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Food and Beverage Products


The food and beverage products industry is a highly competitive business sector. Players in this industry face increasing regulatory compliance requirements, changing consumer preferences, and a changing industry landscape. In order to achieve precise operations in sales and marketing, product development, supply chain management (SCM), and cost control, food and beverage product manufacturers need to constantly adjust their strategies based on an accurate understanding of market trends, and make optimal use of available resources. Trends that affect food and beverage companies include the following:

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Business.com Guide to GPS Fleet Tracking


Companies need to know where their vehicles are, for a variety of legal, logistical, and asset-protection reasons. A global positioning system (GPS) can pinpoint vehicle location using satellite tracking. This overview reviews the different types of GPS fleet tracking systems and their features. You'll also learn about their benefits and costs, and pick up a few tips for purchasing GPS fleet tracking software.

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Picture Archiving Communication Systems (PACS) for the Health Care Industry


PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinicians.

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Can High Flying NetGravity Maintain Its Position?


NetGravity's ad serving software remains a leader, and its merger with DoubleClick should have the company celebrating, but CMGI is massing troops on the border, and NetGravity needs to gird for war.

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Engineer-to-order (ETO) ERP System for Electronics and High-tech Components Manufacturing


A U.S.-based manufacturer of high-tech components was looking for a fully integrated Engineer-to-order (ETO) enterprise resource planning (ERP) solution. The new system was intended to replace a patchwork of off-the-shelf and in-house systems—including an unstable accounting system—and consolidate disparate databases and reports.

To find the right solution, the company turned to TEC for a software evaluation and selection project.

Starting with a list of seven qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the company was able to compare the seven solutions and develop a shortlist of the four most promising ones for in-depth evaluation.

TEC also helped the company collect market data, and prepare scripts for formal demonstration session—a key component of the final selection process.



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