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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Consona’s CEO Clearing the Air (about Compiere) - Part 1
In early June Consona Corporation’s analyst relationship (AR) contact forewarned me about the company’s upcoming acquisition of a “leading open-source and

i am knowledgeable about  ). The other day I had a productive briefing with Jeff Tognoni, Consona’s knowledgeable and straight-shooting CEO, who is also a seasoned industry veteran (both as a software executive and investor). Given his longevity in the industry, Tognoni is not averse to criticism, competitive banter, and being challenged by pundits, but in this case he wishes that some of those bloggers had written their pieces after hearing Consona’s side of the story (the acquisition’s rationale) first. To his credit, Ned

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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Can Auditing and Project Management Co-Exist in an ERP Environment?


It is hard to recall the last time an ERP implementation team included an auditor as an active member. This article explores key points in a project's lifecycle where the audit function should be involved and the deliverables to be expected.

i am knowledgeable about  course, it does and I will make a case as to why this proactive approach can save time and money in the long run. First, for argument sake, let's define the basic ERP implementation project lifecycle as containing the following phases: Project Planning and Organization Business Process Pilot Solution Integration Integrated Pilot Go Live The following paragraphs will identify how an auditor can be effectively utilized in the various phases and the expected results. Project Planning and Organization In the Read More

SouthWare Excellence Series: Making Excellence Easier Part One: Company Background and Product Overview


SouthWare Innovations is one of the first middle-market vendors to create what might be the one of the best examples of true business management system (accounting + exception management + task management), and for that reason alone it should receive serious consideration.

i am knowledgeable about  summarizing what's available out-of-the-box. I have elected to segregate this list into four categories Business Management Functions Accounting Applications Productivity Tools Technology Features The Excellence Series, and every other business management system for that matter, is not all-powerful, but it does offer advanced functionality in several areas and outstanding business management support. Business Management Functions ExecuMate II is a powerful executive information system that presents to Read More

Inforbix - About Smart Product Information Discovery and Consumption


Anyone who has been covering the product lifecycle management (PLM) market will have likely met Oleg Shilovitsky at some industry events or at least read one of his impartial and knowledgeable blog posts on the available PLM vendors, solutions, and market trends. Shilovitsky has been building software products for product data management (PDM), engineering, and manufacturing for the last 20 years

i am knowledgeable about  Inforbix on . Recently, I had a good in-person meeting with Oleg and was able to see Inforbix’s offering in action. It is difficult to describe the offering in so many words, but cloud-based product data integration, semantic data mapping and search, and product data analysis would cover most of the product’s scope. Perhaps down the track and based on users’ inquiries and demand, Inforbix might come up with some app store, e.g., an app to find all of the duplicate/interchangeable items. Of course, Read More

Does Supply Chain Management Software Make Sense in Wholesale Distribution?


This paper examines the steel service center segment of the wholesale distribution industry as a case in point of the challenges facing distributors and the relief offered through supply chain software.

i am knowledgeable about  areas. Twelve years ago, I wrote forecasting and inventory models in spreadsheets for the steel service center where I worked. It required hours if not days to key in the required data, which only became available once each month. At that time, these tools challenged the old, familiar decision-making processes of some of my colleagues. Such decision tools are now commercially available off the shelf . The Internet provides anywhere access to applications that are so enabled. Advances in technology now Read More

What Your Refrigerator Can Teach You about Lean Inventory


A lean supply chain consists of two major components—lean manufacturing and lean distribution—which focus on satisfying customer demand efficiently, at the lowest cost, with the least amount of waste. But what if your replenishment strategy is your distribution center’s weakest link? To improve customer satisfaction and achieve efficiency and balance, your replenishment strategy must consider all the key variables.

i am knowledgeable about  Your Refrigerator Can Teach You about Lean Inventory A lean supply chain consists of two major components—lean manufacturing and lean distribution—which focus on satisfying customer demand efficiently, at the lowest cost, with the least amount of waste. But what if your replenishment strategy is your distribution center’s weakest link? To improve customer satisfaction and achieve efficiency and balance, your replenishment strategy must consider all the key variables. Read More

"Once Bitten” Vendor Is Not “Twice Shy” about New Acquisition


IFS Defence Ltd., a joint venture between BAE Systems and IFS, recently acquired iSC, a British custom software firm. However, some product integration issues and questions about long-term benefits for IFS customers outside the defense sector should be monitored.

i am knowledgeable about  Once Bitten” Vendor Is Not “Twice Shy” about New Acquisition Much has been said lately by Technology Evaluation Centers (TEC) and other market observers about the ongoing turnaround success of IFS (OMX STO: IFS), the global enterprise applications company. Founded in 1983 in Sweden, the company can now boast approximately $300 million (USD) in revenues and 2,650 employees worldwide. The vendor pioneered component-based enterprise resource planning (ERP) software with IFS Applications —now in its Read More

The Truth about Agent Training and Turnover in the Contact Center


Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

i am knowledgeable about  Truth about Agent Training and Turnover in the Contact Center Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures. Read More

Storage Virtualization Isn’t About Storage


Virtualization is central to twenty-first-century IT systems, yet many chief information officers fail to understand the benefits it can deliver to the data center. Storage controllers have always offered the ability to carve out pieces of real storage from a large pool and deliver them to a number of hosts, but it is storage virtualization itself that offers improvements that drive operational efficiency. Find out more.

i am knowledgeable about  Virtualization Isn’t About Storage Virtualization is central to twenty-first-century IT systems, yet many chief information officers fail to understand the benefits it can deliver to the data center. Storage controllers have always offered the ability to carve out pieces of real storage from a large pool and deliver them to a number of hosts, but it is storage virtualization itself that offers improvements that drive operational efficiency. Find out more. Read More

Why You Need to Know about AANPM


In this data-driven era, the pressure is on for IT departments: data needs to travel faster and nonstop to its destination, applications need to operate continuously, and networks need to communicate effectively between all business points in a timely manner. Application-aware network performance management (AANPM) solutions enable performance monitoring to be conducted in a holistic way with consideration for all elements both directly and not directly related to the network.

i am knowledgeable about  to Know about AANPM In this data-driven era, the pressure is on for IT departments: data needs to travel faster and nonstop to its destination, applications need to operate continuously, and networks need to communicate effectively between all business points in a timely manner. Application-aware network performance management (AANPM) solutions enable performance monitoring to be conducted in a holistic way with consideration for all elements both directly and not directly related to the network. Read More

Saba Software: All about People (Cloud) - Part 2


Part 1 of this series introduced Saba Software, a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software that combines enterprise learning, talent management, and collaboration technologies. The post first described the vendor’s slew of industry rewards and accolades at the recent 2011 Enterprise 2.0 conference in Boston and related events

i am knowledgeable about  and related events. Then, I discussed the need for the “People Cloud” that transforms people-driven enterprises and analyzed a number of social software use case scenarios. My post ended with a description of Saba’s current state of affairs: 700 employees, 1,600 customers, and 23 million users worldwide (its solutions have been deployed in 195 countries in 30 languages). How Did Saba Get Here? Having developed its learning management systems (LMS) and talent management modules internally since its Read More

About CustomerFirst


CustomerFirst contains the service support, help desk, problem resolution, and call center functionalities of the CustomerFirst Enterprise Software Suite. It manages the flow of work through the organization from the time a request or issue is reported, until it is completed or resolved. CustomerFirst also allows you to track the history of every touch point that you have with your customer.

i am knowledgeable about  CustomerFirst CustomerFirst contains the service support, help desk, problem resolution, and call center functionalities of the CustomerFirst Enterprise Software Suite. It manages the flow of work through the organization from the time a request or issue is reported, until it is completed or resolved. CustomerFirst also allows you to track the history of every touch point that you have with your customer. Read More

Software Estimation How to Go About It


While many software professionals know one or more software sizing techniques—most have a reasonable understanding of function point analysis (FPA) or use case point techniques—they’re often stymied when it comes to making a real-life estimate. Learn a methodology that can help you make realistic estimates, including best- and worst-case scenarios that you can use to make pricing and delivery commitments to clients.

i am knowledgeable about  Estimation How to Go About It While many software professionals know one or more software sizing techniques—most have a reasonable understanding of function point analysis (FPA) or use case point techniques—they’re often stymied when it comes to making a real-life estimate. Learn a methodology that can help you make realistic estimates, including best- and worst-case scenarios that you can use to make pricing and delivery commitments to clients. Read More

It’s All about the Salesperson: Taking Advantage of Web 2.0


Selling roles have changed. For many companies, selling is more about relationship-building and less about transactional order activities. In spite of the promised benefits of customer relationship management (CRM) solutions, the cost of sales for many companies is rising while sales effectiveness is decreasing. Learn why—and how you can leverage “social CRM” to help overcome the challenges facing your sales force today.

i am knowledgeable about  All about the Salesperson: Taking Advantage of Web 2.0 Selling roles have changed. For many companies, selling is more about relationship-building and less about transactional order activities. In spite of the promised benefits of customer relationship management (CRM) solutions, the cost of sales for many companies is rising while sales effectiveness is decreasing. Learn why—and how you can leverage “social CRM” to help overcome the challenges facing your sales force today. Read More

The Truth About Sage X3 ERP


You can use our patented online decision support engine* at TEC's ERP comparison reports web site to compare Sage x3 against two other ERP solutio...

i am knowledgeable about  your organization's special requirements. It's the fast, free, and easy way to discover the truth about Sage X3 ERP. Click here for your own custom Sage X3 ERP comparison now. * The Rolls Royce of decision-making tools —ZDNet   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Read More