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SAP HANA-One Technology to Watch in 2012 (and Beyond)
Did you know that SAP HANA is much more than a high-speed analytic appliance? TEC principal analyst P.J. Jakovljevic reveals how HANA is a universal database

i clarify tutorial  2009 ). Well, now I know that SAP BO Explorer is a tool for creating InfoCubes , and for further modeling and manipulation (in SAP’s lingo, an InfoCube is an OLAP cube, or a set of relational tables arranged according to a star schema, whereby a large fact table in the middle is surrounded by several dimension tables). SAP BW Accelerator is a blade server that is optimized for fast indexing and searching. Both products can nowadays run on top of HANA. Confused and overwhelmed enough?   HANA: A Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » i clarify tutorial


TEC’s I&CM Evaluation Center (Slowly but Surely) Gaining Traction - Part II
Part I of this blog series expanded on some of TEC’s earlier articles about companies’ need for better commission and incentives calculations and best sales

i clarify tutorial  - Part II Part I of this blog series expanded on some of TEC ’s earlier articles about companies’ need for better commission and incentives calculations and best sales performance management (SPM) practices. It also introduced the latest entry in TEC’s I&CM (Incentive & Compensation Management) Evaluation Center , Varicent Software ’s flagship product, Varicent SPM [ evaluate this product ]. Varicent SPM Architecture Overview The product suite’s architecture consists of several layers, starting Read More...
Computerized Maintenance Management Systems: A Tutorial Part One: Challenges and Features
Companies are looking for more areas to squeeze savings out of operations. One such area that may be fertile ground to explore is equipment maintenance. The

i clarify tutorial  Maintenance Management Systems: A Tutorial Part One: Challenges and Features Introduction Saying that a computerized maintenance management system (CMMS) is just another scheduling tool is tantamount to saying that the Titanic was just another boat. While maintenance scheduling is arguably its most important aspect, CMMS has many additional features that can help a company manage its maintenance function. CMMS is using software to effectively and efficiently plan and execute tasks meant to Read More...
Processing Complex Events (During these, oh well, Complex Times) - Part I
The worn-out saying about how we learn new things every day applies to this blog topic too. Namely, my interest in Progress Software Corporation has long been

i clarify tutorial  Complex Times) - Part I The worn-out saying about how we learn new things every day applies to this blog topic too. Namely, my interest in Progress Software Corporation has long been due to its renowned OpenEdge development platform . Indeed, many enterprise resource planning (ERP ) and other applications providers leverage (embed) OpenEdge as Progress Software partners. Sure, I also follow and have recently written about the company’s forays in the service-oriented architecture (SOA) space with its Read More...
I-Impact Predicts Your Customer Retention!
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer

i clarify tutorial  Impact Predicts Your Customer Retention! Event Summary Data warehouses and analytics have been around for a number of years, but never has their presence proven to be more crucial than now. For years businesses have been gathering tons of data from interactions with their customers, suppliers, and other related service providers. Both back-office enterprise resource planning (ERP) and front-office customer relationship management (CRM) systems have played a vital role in collecting these terabytes of Read More...
My System Is Trying to Communicate With Me! What Do I Do?
What you should not do is ignore whatever you see on the screen. If you don’t trust computers, remember that they were created and programmed by humans like you

i clarify tutorial  With Me! What Do I Do? What you should not do is ignore whatever you see on the screen. If you don’t trust computers, remember that they were created and programmed by humans like you. And if something pops up while you’re working, it’s either because you are about to do something important that needs validation, or because the system encountered an error. There are two major types of messages that you can get: warning messages and error messages. Let’s take a closer look at what they represent Read More...
Have ERP Solutions Become Greener during 2009?
If you haven’t read the blog post ERP Vendors, Are You Green Enough? that I wrote a little over a year ago, I recommend you read it first. After you’ve checked

i clarify tutorial  You Green Enough? that I wrote a little over a year ago, I recommend you read it first. After you’ve checked it out, I assume you’ll understand that I used a flawed and extremely simplified approach to “confirm” my impression of the correlation between the size of enterprise resource planning (ERP) vendors and the greenness of their offerings (see below for further explanation). About a year later, I used the same method to go through the same seven ERP vendors I had looked into the last time, Read More...
Recognition for IP Telephony Open Source Style
I've seen a lot of press about the open source telephony system, Asterisk. Although I haven't worked in the telephony world for some time, I remember what it

i clarify tutorial  system, Asterisk . Although I haven't worked in the telephony world for some time, I remember what it was like administering those systems years ago in a midsize company that handled large event ticket sales. We ran some systems on OS/2 and for larger ACD call center requirements, Unix. These were not inexpensive systems. If I go to AsteriskNOW.org, now I can download a specialized Linux distribution that installs as an easy-to-set-up PBX system. Since TEC's current newsletter issue is focusing on Read More...
Sage SalesLogix v7.5.2: An Overview
A couple of weeks ago, I viewed a webinar about Sage SalesLogix v7.5.2. I usually see a few webinars every month but I particularly liked this one. The

i clarify tutorial  couple of weeks ago, I viewed a webinar about Sage SalesLogix v7.5.2. I usually see a few webinars every month but I particularly liked this one. The presenter—Jason Askelson, Director of Professional Services—did a very good job at showing the highlights of the new release, providing a comparison between the previous version and the new one, giving an overview of the mobile version, and of how to ensure a successful upgrade and/or migration. Highlights of Version 7.5.2 Here are some of the options Read More...
Customer Advocacy Part I: Creating the Business Case for Customer-centric Companies With Fanatical Customer Advocates
The new focus for business leaders is customer advocacy, soon to become the most important strategic initiative for cutting-edge, forward-thinking companies. A

i clarify tutorial  Advocacy Part I: Creating the Business Case for Customer-centric Companies With Fanatical Customer Advocates The new focus for business leaders is customer advocacy, soon to become the most important strategic initiative for cutting-edge, forward-thinking companies. A crucial department in the company is thus the customer contact center, as it plays a pinnacle role in branding, corporate image, and customer lifetime value. Adopting a customer-centric culture has a direct impact on corporate financi Read More...
TEC’s I&CM Evaluation Center (Slowly but Surely) Gaining Traction - Part I
A number of earlier TEC articles and blog entries have analyzed the nascent sales performance management (SPM) or enterprise incentives management (EIM

i clarify tutorial  Gaining Traction - Part I A number of earlier TEC articles and blog entries have analyzed the nascent sales performance management (SPM) or enterprise incentives management (EIM) software market, which has also been one of those areas with a significant uptake of on-demand deployments. Indeed, companies of all size increasingly use software packages for sales compensation and other incentives management , to more accurately and strategically model and forecast commissions and other incentive-based costs Read More...
Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part I)
One renowned vendor seems to have contributed to the 2007 holiday shopping season. That would be Irvine, California, the United States (US)-based Epicor

i clarify tutorial  Epicor Poised to Rule the Mid-Market Retail Sector? (Part I) One renowned vendor seems to have contributed to the 2007 holiday shopping season. That would be Irvine, California, the United States (US)-based Epicor Software Corporation (Nasdaq: EPIC). With over 2,500 employees worldwide and with projected 2007 revenues of $414.5 million (not including the pending acquisition), Epicor is the global leader in the mid-market, serving over 20,000 customers worldwide. With more than 20 years of operating Read More...
IT Project Management Tools: MS Project and Its Alternatives (Part 2)
In my last posting I wrote about the functions of project management. When I considered alternatives to MS Project, I started thinking about the functions of

i clarify tutorial  In my last posting I wrote about the functions of project management. When I considered alternatives to MS Project, I started thinking about the functions of Project Portfolio Management (PPM) software and concluded that they were similar in many respects. • Design The project blueprint and design stage where are all Business Process Models are developed • Modeling Interviewing stakeholders and developing the transactional and business process to support enterprise software deployment • Execution Read More...
You Say RFI, I Say Riffy: Why You and Your Vendor Need to Speak the Same Language
When ideas fail, words come in very handy. - Johann Wolfgang von GoetheSoftware Selection PitfallsQuick, what’s the number-one pitfall of the software

i clarify tutorial  Say RFI, I Say Riffy: Why You and Your Vendor Need to Speak the Same Language When ideas fail, words come in very handy. - Johann Wolfgang von Goethe Software Selection Pitfalls Quick, what’s the number-one pitfall of the software selection process? If you said “budget, buy-in, and boardroom politics,” you’re wrong. Because that’s three pitfalls. We’ll get into those another time. Miscommunication, on the other hand, will torpedo your software selection project faster than a Mark 46. Read More...
Customer Feedback Management
Years ago, I took a job as an interviewer because I thought it would be interesting to talk to different people to find out what they thought on a variety of

i clarify tutorial  Feedback Management Years ago, I took a job as an interviewer because I thought it would be interesting to talk to different people to find out what they thought on a variety of topics. I soon realized that people were not so eager to share impressions and give us their thoughts on products, events, etc. Some of the survey’s topics were not very pleasant, (e.g., writing a will and testament and preparing for unpleasant events like disability and death) and I understood quickly why people would get Read More...

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