X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 ibm bpo competitors


IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 3
Part 2 of this blog topic continued to analyze IBM’s rationale behind acquiring ILOG to bolster its service oriented architecture (SOA) and business process

ibm bpo competitors  topic continued to analyze IBM ’s rationale behind acquiring ILOG to bolster its service oriented architecture (SOA) and business process management (BPM) platforms, in part due to the capabilities of archrival Oracle . What About ILOG's SCM Products? Whether as a sort of “collateral damage” (given IBM’s foremost interest in beefing up its SOA/BPM infrastructure product) or maybe not, the acquisition also leaves IBM with the supply chain management (SCM) applications business that ILOG has

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

Evaluate Now

Documents related to » ibm bpo competitors

Agilera: Making E-Business Agile


Last spring, the ASP market witnessed the arrival of an Application Service Provider designed to help organizations adapt to the rapidly changing IT environment. Agilera is the result of a joint venture between CIBER, Verio and Centennial Ventures designed to offer expertise, infrastructure, strategic counsel and e-business fulfillment services to emerging and middle market companies.

ibm bpo competitors  global organizations such as IBM and Ernst & Young have expressed interest in pursuing ASP initiatives. Additionally, telecommunication providers (AT&T, MCI, Lucent, Nortel) have launched infrastructure support for ASP's. Finally, even the software vendors themselves (i.e., PeopleSoft, Lawson, Oracle, SAP, etc) are creating Application Service Provider business practices. The resulting challenge is Agilera must establish partnerships and a sizable implementation/support track record before the market Read More

IBM Express-es Its Candid Desire For SMEs Part Two: Market Impact


SMEs have recently begun to seek integration platforms that address the end-to-end business process management (BPM) rather than the traditional pesky point-to-point interconnectivity solutions. IBM's strategy of selling WebSphere Express through local VARs and of letting smaller enterprises deploy only what they need in an incremental fashion, should go a long way with the current buying patterns.

ibm bpo competitors  upper-end of the market, IBM Corporation (NYSE: IBM) is hardly an alien in the mid-market and in the application space alike, given it had developed and it used to own possibly the first full-fledged ERP system, MAPICS , a progenitor of today's MAPICS ERP for iSeries product. Having subsequently spun off MAPICS nearly three decades ago, IBM had long relinquished the in-house applications development per se. However, through a number of partnerships with dozens of applications ISVs, SAP , J.D. Edwards , Read More

What’s With Ariba Selling Its Sourcing Services Team to Accenture?


My recent series about the merger of JDA Software and i2 Technologies raised the issue whether any independent software vendor (ISV) can at the same time be a successful professional service provider (even without considering a possible conflict with its service provider partners). Coincidentally or not, in early October Ariba sent a message to the market that its focus

ibm bpo competitors  key Ariba partners such as IBM. Rumor has it that this spin-off move has been in the wings for some time and had not been offered to Ariba’s other major partners. So it makes you wonder if Ariba can effectively build out its partner network. Ariba claims that this acquisition has actually accelerated discussions between Ariba and other partners. Other partners had viewed that business as competitive with their own in the past, and that barrier has not been removed.  Is there the potential for a Read More

Enterprise Applications Battlefield Mid-Year Scoreboard Part 3: IBM


IBM still needs to convince users that it is nimble enough to handle the smaller projects prevalent in today’s cost-conscious market, which may be a concern that is aggravated rather than alleviated by the acquisition.

ibm bpo competitors  Mid-Year Scoreboard Part 3: IBM Enterprise Applications Battlefield Mid-Year Scoreboard Part 3: IBM P.J. Jakovljevic - August 28, 2002 Event Summary The market has recently witnessed a number of high-profile announcements of stalwart vendors in the enterprise applications space. Given the contrasting nature of these announcements, from impressive to disappointing financial performances on one hand, and from new acquisitions and/or job openings to massive layoffs on the other hand, it becomes painfully Read More

IBM Announces the Release of DB2 Universal Database Version 7


IBM (NYSE: IBM) has announced the release of DB2 Universal Database Version 7, with a new pricing structure for application service providers (ASPs), support for customer relationship management (CRM), and an incubator program for e-business applications to help emerging companies get up and running on the Web.

ibm bpo competitors  Universal Database Version 7 IBM Announces the Release of DB2 Universal Database Version 7 M. Reed and A. Turner -May 8, 2000 Event Summary In the April announcement IBM stated that this reinforced its commitment to data management leadership and introduced DB2 Universal Database Version 7 - the most powerful solution of its kind in the industry, and, in most cases, at a third the price of Oracle. IBM continues to invest in new hiring programs, product development, and marketing campaigns with the Read More

EXE Latest Vendor to Join IBM Supply Chain Club


IBM and EXE Technologies today announced a global strategic relationship in which the two vendors will provide supply chain customers with integrated solutions that will help them transform into e-businesses. These solutions will be initially targeted to customers in the automotive, consumer packaged goods, electronics, retail and wholesale distribution industries. In addition, EXE and IBM announced that Pep Boys, a large automotive products retailer in the United States, and Metro Richelieu, one of Canada's largest grocers, are the first customers to take advantage of this relationship.

ibm bpo competitors  Latest Vendor to Join IBM Supply Chain Club EXE Latest Vendor to Join IBM Supply Chain Club S. McVey- November 17, 1999 Event Summary EXE Technologies recently announced an agreement with IBM to combine strategy, marketing, sales, and development forces. The Dallas based supply chain execution (SCE) vendor is the latest in a growing number of IBM global partners that includes i2 Technologies, Industri-Matematik International, and SynQuest. EXE's flagship products, Exceed warehouse management and Read More

Why IT Does Matter in BPO


IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO endeavor.

ibm bpo competitors  IT Does Matter in BPO IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO endeavor. Read More

IBM to Sell Aptiva Direct


IBM announced plans to stop selling its Aptiva line of PCs through retail outlets.

ibm bpo competitors  to Sell Aptiva Direct IBM to Sell Aptiva Direct R.A. Krause - October 20th, 1999 Event Summary October 18, 1999 International Business Machines Corp. announced that, starting January 1, 2000 it will only sell its Aptiva line of consumer PCs through its ShopIBM website. This move follows on the heels of its recent announcement of cuts in the PC organization (See TEC News Analysis article: IBM to Make Cuts in PC Business Real Change, or Just Buying Time? 10/13/99). Although the Aptiva is aimed Read More

Analysis of SAS Institute and IBM Intelligence Alliance


The SAS Institute and International Business Machines announced a new business intelligence relationship on January 24, 2000. IBM has announced that it is refocusing its partnering efforts "to provide world-class e-business applications." The SAS Institute will provide BI expertise and leverage IBM's consultant force.

ibm bpo competitors  of SAS Institute and IBM Intelligence Alliance Event Summary At IBM's PartnerWorld 2000 in San Diego this Monday (24Jan00), SAS Institute and IBM will announce a new business intelligence relationship that will include the formation of consulting practices focused on SAS solutions, and further development of e-business intelligence solutions that integrate IBM's DB2 database product family and SAS software. The announcement between the two business intelligence leaders is the latest in a select group of Read More

Research Note: IBM Cognos Express


Many senior managers of small and medium-sized businesses hesitate at the cost and complexity of adopting technology such as business intelligence (BI) and performance management (PM). But these companies cannot postpone the adoption of BI or PM indefinitely. This research note explains how smaller companies can benefit from adopting a BI and PM solution, and makes the case for adopting IBM Cognos Express.

ibm bpo competitors  Note: IBM Cognos Express Many senior managers of small and medium-sized businesses hesitate at the cost and complexity of adopting technology such as business intelligence (BI) and performance management (PM). But these companies cannot postpone the adoption of BI or PM indefinitely. This research note explains how smaller companies can benefit from adopting a BI and PM solution, and makes the case for adopting IBM Cognos Express. Read More

A More Social IBM (for Enterprises, at Least)


On November 8, 2010, IBM announced its Global Business Services initiative to help companies address their social networking initiatives and issues, and use social network technologies and strategies.An important part of this announcement was the unveiling of IBM Lotus Connections 3.0, an application that provides tools for social networking and collaboration: forums, blogs, and social

ibm bpo competitors  More Social IBM (for Enterprises, at Least) On November 8, 2010,  IBM announced its Global Business Services initiative to help companies address their social networking initiatives and issues, and use social network technologies and strategies. An important part of this announcement was the unveiling of IBM Lotus Connections 3.0 , an application that provides tools for social networking and collaboration: forums, blogs, and social analytics, as well as other interesting tasks. This complete initiative Read More

Transaction Based Pricing in BPO


Increased maturity in business process outsourcing (BPO) has led to the emergence of transaction-based pricing and outcome-based pricing models, which can provide broader business value to customers. This white paper focuses on the transaction-based pricing model for BPO services, its suitability in meeting present-day BPO objectives, and its superiority over the traditional full-time-equivalent (FTE)-based pricing model.

ibm bpo competitors  Based Pricing in BPO Increased maturity in business process outsourcing (BPO) has led to the emergence of transaction-based pricing and outcome-based pricing models, which can provide broader business value to customers. This white paper focuses on the transaction-based pricing model for BPO services, its suitability in meeting present-day BPO objectives, and its superiority over the traditional full-time-equivalent (FTE)-based pricing model. Read More

IBM Cognos Business Intelligence


IBM Cognos Business Intelligence delivers the complete range of business intelligence (BI) capabilities, including query and reporting, analysis, dashboarding, and scorecarding, on a single, service-oriented architecture (SOA). It expands traditional BI with planning, scenario modeling, real-time monitoring, collaboration, and predictive analytics capabilities. IBM Cognos Business Intelligence offers rich capabilities in the following areas: Visualization   Cognos Active Report provides the flexibility to incorporate new and innovative chart types as well as more interactive versions of existing charts. IBM Rapidly Adaptive Visualization Engine (RAVE) visualizations enhance the Cognos Active Report consumption experience across consumption environments that include mobile devices. Report authors benefit from an improved authoring experience with enhanced flexibility to meet business-specific needs.   Performance Cognos Dynamic Cubes deliver efficient memory usage for data-intensive queries at large scales, a reduced memory footprint for data, and aggregate caches and improved aggregate selection logic to choose the aggregate with lower query cost.  Cognos Active Report leverages improved use of compression and engine optimization, providing smaller files with faster load times. Cognos Mobile leverages the Cognos Business Intelligence server to provide high-fidelity reports, including support for formatting, drilling, and prompts. Cognos Report Studio provides bursted reports that can be distributed across all report servers for better use of hardware resources and optimizes the execution of batch reports. Big Data Support Cognos Business Intelligence delivers Big SQL support. Hive support extends Cognos Business Intelligence's reach to commercial Hadoop offerings and complements predictive analytics for Hadoop through SPSS® Analytic Server.  

ibm bpo competitors  Cognos Business Intelligence IBM Cognos Business Intelligence delivers the complete range of business intelligence (BI) capabilities, including query and reporting, analysis, dashboarding, and scorecarding, on a single, service-oriented architecture (SOA). It expands traditional BI with planning, scenario modeling, real-time monitoring, collaboration, and predictive analytics capabilities. IBM Cognos Business Intelligence offers rich capabilities in the following areas: Visualization   Cognos Active Read More

IBM Acquires Cognea as Watson’s Mouthpiece


IBM has acquired Cognea, an Australian startup that develops virtual assistant software that interacts with users via artificial intelligence (AI)–based personalities. IBM plans to integrate Cognea's technology with its Watson cognitive computing platform, with the idea of allowing Watson to deliver "conversational services."

ibm bpo competitors  Cognea as Watson’s Mouthpiece IBM has acquired Cognea , an Australian startup that develops virtual assistant software that interacts with users via artificial intelligence (AI)–based personalities. IBM plans to integrate Cognea's technology with its Watson cognitive computing platform, with the idea of allowing Watson to deliver conversational services. Potential user scenarios include virtual personal assistants, health coaches, companions for elderly people, investment advisors, tutors, travel Read More