Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the way work is done. TEC principal analyst P.J. Jakovljevic looks at how the vendor has become a formidable opponent to SAP and Oracle, and examines all the components of Infor10, a new generation of enterprise software that allows the seamless execution of business processes.
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customers, including those on IBM System i . In addition, the performance-draining practices that ensued among Infor and SSA exacerbated the situation. For instance, product teams got into turf wars, and the overall company goal seemed to be to subordinate growth and innovation, stop enhancing many products, and squeeze maintenance revenues from the increasingly agitated customer base. Continued Transition and Confusion In the late 2000s, customers were not pleased to be “nickeled and dimed” for