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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ibm mrm


Customer Data Integration: A Primer
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a

ibm mrm  spelling and word sequence. IBM , with its acquisition of DWL on August 31, 2005, provides a real-time transactional CDI solution. WebSphere Customer Center provides multiple interfaces to front- and back-office systems to access and manage a complete customer master record. It focuses on customer-data transaction management that is operational in nature, and its customer hub provides approximately 500 out-of-the-box services. IBM's CDI solution is implemented within a service-oriented architecture (SOA)

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Marketing Management (EMM)

The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features.  

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Silverpop Buy Affirms IBM’s Commitment to Marketing


IBM recently announced its intent to acquire Silverpop, Atlanta-based provider of cloud marketing automation software. The giant software vendor values Silverpop's ability to enable personalized interactions with prospective corporate clients and consumers.

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ROI CaseStudy: IBM Cognos, Concept One Accessories


Using IBM Cognos Express, the company increased its gross margin, reduced headcount, and significantly improved its reporting capabilities without adding staff.

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IBM Expands PureSystems Family to Address Big Data


With the introduction of PureData, IBM’s PureSystems family has a new way of dealing with large amounts of data with speed and intelligence to provide insights and support specific business goals. These computing offerings, called “expert integrated systems” by IBM, have built-in expertise to reduce the cost and complexity of deployment and maintenance, so customers can expect to have an IBM

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Candle Releases New Command Center App for IBM MQSI 2


IBM has announced a four-year, $200 million investment to attempt to make it more cost effective and easier for companies to manage data on IBM S/390 enterprise servers. The proposed solution is a new Candle Corporation product with a GUI front-end that can track message flow, queue times, and other metrics. Is this yet another example of IBM leveraging technology through partnerships instead of always trying to roll their own, as Oracle has done?

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IBM Firewall Discontinued


IBM plans to discontinue development and support of its AS/400 firewall and is referring existing customers to Axent, Checkpoint, and Cisco.

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The Total Economic Impact of IBM Tivoli Monitoring and IBM Tivoli Composite Application Manager


In September 2009, IBM Tivoli commissioned Forrester Consulting to examine the total economic impact and potential return on investment (ROI) of deploying monitoring solutions from IBM Tivoli—the IBM Tivoli Monitoring (ITM) and IBM Tivoli Composite Application Manager (ITCAM) family of products. This paper provides a framework to evaluate the potential financial impact of those products on your organization.

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IBM Announces the Release of DB2 Universal Database Version 7


IBM (NYSE: IBM) has announced the release of DB2 Universal Database Version 7, with a new pricing structure for application service providers (ASPs), support for customer relationship management (CRM), and an incubator program for e-business applications to help emerging companies get up and running on the Web.

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IBM Cognos Insight


From business intelligence to financial performance and strategy management to analytics applications, IBM Cognos software can help your organization become analytics-driven. With products for the individual, workgroup, department, midsize business, and large enterprise, Cognos software is designed to help everyone in the organization make the decisions that achieve better business outcomes. IBM Cognos Insight is a personal analytics solution that empowers analysts and business users to explore, analyze, visualize, and share insights. With Cognos Insight, users can access and visualize personal and corporate data, perform what-if analyses, and publish dashboards and applications to help drive smarter decisions.    

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IBM Unveils New Technology to Address the Internet of Things


IBM has introduced a new appliance designed to help organizations to communicate with millions of mobile devices and sensors around the world. The new offering is called IBM MessageSight and will be able to communicate with and gather information from devices varying from mobile phones and tablets to automobiles to house appliances. IBM MessageInsight is built using IBM’s Message

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IBM Aims Renamed UNIX Server at Sun


In the latest phase of its campaign to unseat Sun as the dominant Internet server brand, IBM has released a slew of performance benchmarks for its 'eServer pSeries' UNIX server.

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