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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ibm oracle crm training


Oracle Loses Again
SAP AG has chosen SQL Server 7.0 as its strategic database for the Windows platform. The companies also will cooperate to make the Windows 2000 OS available as

ibm oracle crm training  Oracle gets SAP'ed by IBM December 8th, 1999) Although Oracle 8i will continue to be a strategic choice for database platforms, their competition in the ERP market space continues to hurt them. Other ERP and CRM vendors increasingly perceive Oracle as a competitor and not a partner, and this trend is expected to continue. We believe that Oracle will try to reverse the trend, but their strong push into applications software (especially ERP and CRM) will prevent them from succeeding. According to one

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » ibm oracle crm training

Oracle Sails Despite Market’s Low Tide; How Far Will It Go?


For the time being, Oracle seems to have defied a global trend toward a slowdown in the technology market, which even its archrival, Microsoft, could not avoid. Is it only a matter of time before economic realities knock on Oracle’s door?

ibm oracle crm training  of i2 Technologies , IBM , and Ariba , which have also seen strong demand for their products. Oracle's 'one-stop' shop mantra is a compelling message, however other established players have made every effort to deliver integrated hybrid bundles of best-of-breed point solutions. It is unlikely that the high-end of market is going to buy Oracle's integrated solution mantra; flexibility is the word often associated with the New Economy. The fact remains that most of Oracle's potential large customers have al Read More

Accelerating (and Fast-starting) the SME Business at Oracle (and SAP) - Part 2


Part 1 of this blog series outlined Oracle’s recent (and seemingly genuine) change of heart and approach towards partnering and catering enterprise applications to small and medium enterprises (SMEs). The analysis then moved onto the Oracle Accelerate program, which was launched about three years ago to allow partners to sell a greater number of smaller projects with fixed time

ibm oracle crm training  up the rhetoric against IBM and challenging it in terms of server performance benchmarks during his Oracle OpenWorld keynote address , an IBM-er was soon after presenting a successful implementation of an Oracle EBS Accelerate solution at a Canadian customer in a breakout session. Talk about strange bedfellows and co-opetition. In any case, these Oracle Accelerate partners strike me as an optimistic group who are pleased with their business so far. For example, DAZ Systems has had about 70 go-live Read More

JD Edwards ERP Products Thriving under Oracle


TEC principal analyst P.J. Jakovljevic reviews the history and success of JD Edwards product lines as part of Oracle’s applications portfolio. Oracle has allowed the JD Edwards division to retain those traits that make it different (e.g., its modesty and no-nonsense treatment of its customers), and it remains a strong independent voice within the Oracle Applications community. Read this article for more.

ibm oracle crm training  race with HP or IBM or in the in-memory database and middleware arms race with the SAP , IBM, and Microsoft powerhouses, the fact remains that a large proportion of Oracle customers are small to medium businesses (SMBs). One Oracle enterprise resource planning (ERP) brand, Oracle’s JD Edwards EnterpriseOne has been doing very well at Oracle, despite competitors’ repeated fear, uncertainty, and doubt (FUD) tactics. Time and again I hear from other ERP vendors that they no longer see Oracle JD Edwards Read More

Oracle Makes A U-Turn At The 'All Things To All People' Exit


Oracle has been trying hard for some time to find a magic formula to revive its declining applications revenue. Abandoning its isolationist stance and opening the door to integration of third-party products while still targeting the lower end of the market with the simplicity tune might be the hit.

ibm oracle crm training  a strong comeback trial. IBM and Microsoft have been disputing Oracle's invincibility in the database market and have forced it to rethink its pricing strategies. SAP has meanwhile regained any previously lost ground owing to its slow adoption of the Internet and has also become the proponent of interconnectivity. Meanwhile there is lingering mixed perception in regard to the quality of the Oracle 11i Applications suite as well as the public fallout with its applications user group (OAUG). Oracle seems to Read More

The Real Challenge of CRM: Employee Buy-In


Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

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Making the Leap to CRM


Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

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CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?


Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market insight. But few companies realize these goals, often because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success.

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Exactus CRM


EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base.  

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Top CRM for Financial Services


To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software decision support s...

ibm oracle crm training  top crm financial services,top,crm,financial,services,crm financial services,top financial services,top crm services,top crm financial. Read More

BizAutomation CRM + Business Management


BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It's the only business suite that leverages a 100 percent browser-based Web interface via Outlook Web Access (OWA) and regular Outlook.  

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Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+


Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based on a real-life CRM selection project, but I have modified some of the data in order to respect confidentiality agreements still in place. To put myself in the user’s shoes, here’s how I answered the CRM Evaluation Center

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Oracle Certification: Oracle Hyperion Financial Management




ibm oracle crm training  Certification: Oracle Hyperion Financial Management Read More

25% Less Learning Time? Find the Right Approach to Training


A key challenge in software implementation is getting the end users up to speed with a new system. Training just doesn’t seem to work—or is not fast enough. But what if you could learn how to use a new software in 25% less time, using a method has been around for more than half a century? Find out why the Training Within Industry (TWI) approach works, and how you can use it today to swiftly train your people to use new software.

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CRM for Financial and Insurance Markets


Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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