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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ibm sells sap to electric utility


One Vendor’s Mission to Make Service Businesses Click - Part 3
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization

ibm sells sap to electric utility  with SAP ERP and/or IBM Maximo . ClickSoftware also has several customers for whom a full enterprise resource planning (ERP) and/or enterprise asset management (EAM)  solution is overkill, and for these customers it has several modules which do provide the specific functionality required. Aftermarket services are complex, spanning multiple corporate divisions, partners, geographies, and technologies. As such, customers are requesting that all vendors rebuild their systems based on a  service oriented

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe


The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest versions of what is now known as cloud computing. Platforms managed by specialists provide higher service levels, greater ease of secure access, and more manageable costs than many companies can achieve internally. Discover more about Europe’s managed hosting market.

ibm sells sap to electric utility  data centres; for example, IBM has reduced its number of data centres worldwide from around 100 to about 30. It might be useful to show total data centre floor space under management or a measure of available spare data centre capacity, but few MHPs make such figures public, and if you are entering a contract to use shared infrastructure, then available space is irrelevant as you want it to be filled with state of the art hardware ready and waiting to run your applications. End user case study—UEFA The Read More

To ERP or Not to ERP, that Is the C-level Question


Whether your organization is looking to take the leap into an enterprise resource planning (ERP) system for the first time or seeking to add to the current ERP system’s functionality, your organization no longer must be bound to a one-size-fits-all ERP solution. One can pick and choose from the best of the best from ERP component vendors to fit your needs.

ibm sells sap to electric utility   Read More

Epicor HCM Express Allows Companies to Go From Bare Bones to Full Functionality


Epicor HCM Express is an interesting option for small businesses that are taking their first steps toward adopting a human resources information system (HRIS). TEC Research Analyst Raluca Druta shows you how the Epicor product allows companies to go from bare bones to full HR functionality.

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CallidusCloud Connections C3—Focusing on Sales and Marketing to “Lead to Money”


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Ariba Network to Move to SAP HANA


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SAP SCM 4.0


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Microsoft to Add "Encore" Functionality to MBS Great Plains 8.0 Part One: Event Summary


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Pay, Performance, and Productivity: How to Use Compensation to Motivate and Make a Difference


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Using SumTotal Systems to Build a Structured Approach to Learning and Development


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Got BI? Now You Need to Hire a Data Geek. Here’s What to Look For.


According to a poll conducted by KDnuggets, salaries in the analytics and data mining space are up in 2011. While there is no direct proof that the data explosion is increasing the need for business intelligence (BI) or business analytics (BA) specialists, it’s only natural that the increase in BI software adoption and demand for analytics should promote the growth of BI job offerings.

ibm sells sap to electric utility   Read More

How to Respond Faster to Customer Feedback


What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system.

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SAP Invited to White House to Showcase Consumer Innovation in Advancing Public Safety


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A Guide to Microsoft’s BI Ecosystem—Understanding Microsoft’s Approach to BI for the Enterprise


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