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A SaaS Start-up Cautionary Tale: The Makana Experience (Or: How You Can Create a Great Product and Still Hit the Wall)
Great products and a growing customer base are not enough to succeed in the SaaS ICM marketplace. Find out why Makana, a startup SaaS vendor, found it difficult

icm products  of incentive compensation management (ICM) SaaS software, was founded in 2004 in Lexington, Massachusetts (US). Its mission statement: to offer tools to help “attract and retain key employees, motivate groups to work together to achieve corporate goals, and enable executives to predict costs associated with the plans. After three years of seed (or angel) investment, in mid-2007, Makana secured $3 million (USD) in “series A” financing (led by venture capitalists) from TD Capital Ventures , which Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » icm products


Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

icm products  providers move toward the ICM vision—one product at a time or all at once. With the acquisition of XACCT Technologies in 2004, Amdocs was able to add network data management capabilities to its product offering. By adding XACCT mediation system to pre-integrated components such as self-service, billing, CRM, order management, and partner relationship management (PRM), Amdocs owns possibly the most comprehensive portfolio currently available to telecommunications companies. With increased investment in Read More...
Talking to an Unrelenting Cloud Enthusiast - Part 2
Part 1 of this blog series introduced Xactly Corporation, a provider of fully multi-tenant, software as a service (SaaS)-based solutions for sales performance

icm products  incentive and compensation management (ICM) company at the time (Callidus has meanwhile embraced the cloud software delivery). At Callidus, he was responsible for the execution of worldwide sales and marketing strategies, customer advocacy, and strategic alliances with companies such as IBM, Accenture , and Deloitte . Under his leadership, the company acquired more than 100 customers, contributing to the growth of annual revenues from zero to greater than $75 million and a successful initial public Read More...
Sizing the Enterprise Incentive Management Opportunity-And the Challenges Ahead
Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex compensation systems will be well

icm products  and incentive compensation management (ICM) systems discussed in this series are not without their challenges. There is a general realization that although the upper-range EIM solutions are designed to roll out new plans to the largest sales forces in a matter of weeks, the downside of a full-grown EIM solution is its hefty costs. However, designing a homegrown solution for sales teams of over a few hundred is irrational, whereas the chances are a tool offered by a customer relationship management (CRM) Read More...
A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

icm products  the adoption of the ICM strategy. According to a recent Amdocs' study, almost 75 percent of surveyed consumers think their CSP only sometimes, seldom, or never understands their needs. Surprisingly, the survey also revealed that 34 percent of women and nearly 20 percent of men would rather give birth than interact with inexperienced or unhelpful customer service representatives. While consumers clearly identified short hold times and friendly staff as key determinants of good customer service, more than Read More...
Ramco Ships Technology And Products. Is This The Future Of Enterprise Applications?
Ramco Systems announced the delivery of Ramco Enterprise Series Release 4.0, the newest version of its enterprise software solutions plus a custom application

icm products  Ships Technology And Products. Is This The Future Of Enterprise Applications? Event Summary At the end of February, during the National Manufacturing Week (NMW) in Chicago, IL, Ramco Systems Limited , a provider of enterprise business applications and accompanied services, with a global HQ in India, announced the delivery of a series of enterprise application suites that it claims will change the economics of application software . Instead of releasing one application suite that is intended to meet t Read More...
NetSuite Develops Healthy Following among Natural Products Companies
NetSuite Inc., a provider of cloud-based financials and enterprise resource planning (ERP) and omnichannel commerce solutions, announced continued strong

icm products  Develops Healthy Following among Natural Products Companies NetSuite Inc. , a provider of cloud-based financials and enterprise resource planning (ERP) and omnichannel commerce solutions, announced continued strong momentum in the vibrant natural products industry. NetSuite is providing companies in the natural products industry the business agility to rapidly launch new product lines and expand into new markets and sales channels, while curbing IT costs. This speed and agility has helped them Read More...
JuxtaComm And IBM Integrate Their Integration Products
JuxtaComm Technologies has announced a relationship with IBM to provide a “universal adapter” capability by implementing the IBM MQSeries Integrator as a

icm products  And IBM Integrate Their Integration Products JuxtaComm And IBM Integrate Their Integration Products M. Reed - December 8, 2000 Event Summary JuxtaComm Technologies has announced a relationship with IBM to implement the IBM MQSeries Integrator (MQSI) as a component of their JuxtaComm Integration Broker Solution . The vendor claims this will provide a universal adapter capability for both publishing from and subscribing to new and legacy applications. The new feature has two components: Pulling Read More...
Case Study: Martin’s Wood Products
Martin’s Wood Products, producers of solid wood furniture for over 20 years, is a family-run business that has aimed to keep pace with the enterprise resource

icm products  Study: Martin’s Wood Products Global Shop's One-System ERP SolutionTM integrates all of your business processes into one easy-to-use system that puts you in total control of your business. You make better decisions on the shop floor and in management meetings - this translates to leaner, more efficient operations and long-term improvements to your bottom line. Source: Global Shop Solutions Resources Related to Case Study: Martin's Wood Products : Shop Floor (Wikipedia) Case Study: Martin's Wood Read More...
Case Study: Reeves Floral Products Inc.


icm products  Study: Reeves Floral Products Inc. Read More...
Fabricated Metal Products-The Most Complete and Adaptable On-demand Business Solution
Fabricated metals companies need to create a competitive advantage around their core competencies, demonstrated by their ability to respond quickly to change

icm products  Metal Products-The Most Complete and Adaptable On-demand Business Solution Fabricated metals companies need to create a competitive advantage around their core competencies, demonstrated by their ability to respond quickly to change, efficiently manage relationships with suppliers, and deliver quality products on time. Read about a solution that provides these companies with transparency and control over their entire business, empowering them to respond immediately to issues and opportunities. Read More...
Quality Software Products, Inc.
Quality Software Products, Inc., is the US subsidiary of Quality Software Products Holdings plc, headquartered in the United Kingdom (UK). The US subsidiary

icm products  Software Products, Inc. Quality Software Products, Inc., is the US subsidiary of Quality Software Products Holdings plc, headquartered in the United Kingdom (UK). The US subsidiary is located in Raleigh, North Carolina. Founded in 1981, QSP is a provider of integrated enterprise financial systems (EFS) to major organizations in over 20 countries. The company sells financial process optimization (FPO) in the forms of financial software, e-business solutions, and professional services, as well as Read More...
HighJump Grows in a Period of Low Growth Through Adaptable, Broad Function Products Part Four: Challenges and User Recommendations
The competition is becoming relentless given a slew of WMS vendors delivering sophisticated collaboration, visibility, and SCEM functionality. Further many of

icm products  Grows in a Period of Low Growth Through Adaptable, Broad Function Products Part Four: Challenges and User Recommendations Challenges On February 10, HighJump Software ( www.highjump.com ), a privately-held provider of adaptable, Internet-based extended supply chain execution (SCE) solutions, announced that it has lately secured significant new customer wins and global partners in its ongoing efforts to become the industry leader in providing global SCE solutions. The key to HighJump's success is Read More...
Simplifying Life at Special Metals Welding Products
Special Metals Welding Products needed to adapt an actual cost methodology in order to effectively compete in the erratic nickel market, where profits are

icm products  Life at Special Metals Welding Products Special Metals Welding Products needed to adapt an actual cost methodology in order to effectively compete in the erratic nickel market, where profits are measured in pennies per pound. It was clear that cost management was a critical application. By implementing an enterprise resource planning (ERP) system as its integrated business system, its profitability doubled in less than two years. Read More...
Vendor Analysis: Kaspersky Anti-Virus Products Examined
Kaspersky Labs is no newcomer to anti-virus products. Headquartered in Moscow, Russia, with offices in Pleasanton, California and Cambridge, England, Kaspersky

icm products  Analysis: Kaspersky Anti-Virus Products Examined Vendor Analysis: Kaspersky Anti-Virus Products Examined Featured Author - Laura Taylor - November 23, 2002 Executive Summary Kaspersky Labs is no newcomer to anti-virus products. Headquartered in Moscow, Russia, with offices in Pleasanton, California and Cambridge, England, Kaspersky Labs has successfully branded itself as a leader in multi-platform anti-virus products. Though many IT decision makers neglect to protect their UNIX systems from viruses, Read More...

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