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A SaaS Start-up Cautionary Tale: The Makana Experience (Or: How You Can Create a Great Product and Still Hit the Wall)
Great products and a growing customer base are not enough to succeed in the SaaS ICM marketplace. Find out why Makana, a startup SaaS vendor, found it difficult

icm products  of incentive compensation management (ICM) SaaS software, was founded in 2004 in Lexington, Massachusetts (US). Its mission statement: to offer tools to help “attract and retain key employees, motivate groups to work together to achieve corporate goals, and enable executives to predict costs associated with the plans. After three years of seed (or angel) investment, in mid-2007, Makana secured $3 million (USD) in “series A” financing (led by venture capitalists) from TD Capital Ventures , which Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » icm products


TEC Research Analyst Round Table: Software-as-a-Service (SaaS)
Software-as-a-service (SaaS): friend or foe? SaaS—also known as on-demand or hosted applications—is becoming more and more popular in a number of enterprise

icm products  Incentive and Compensation Management [ICM]): When SaaS comes to mind for most IT decision makers, the first thing they think of is: What about security? This holds especially true for those in charge of acquiring an HR system for their organizations—for which keeping employee records under lock and key is crucial. Maybe five years ago security was an issue, but today’s vendors are much more aware of their client’s security concerns and are willing to openly discuss this issue with them. The SaaS Read More
Saba University: What a Concept!
As a TEC research analyst, I get to see a lot of really interesting (and some not so interesting) stuff when it comes to enterprise software and the like. With

icm products  incentive and compensation management (ICM) learning management systems (LMS) Read More
Talking to an Unrelenting Cloud Enthusiast - Part 2
Part 1 of this blog series introduced Xactly Corporation, a provider of fully multi-tenant, software as a service (SaaS)-based solutions for sales performance

icm products  incentive and compensation management (ICM) company at the time (Callidus has meanwhile embraced the cloud software delivery). At Callidus, he was responsible for the execution of worldwide sales and marketing strategies, customer advocacy, and strategic alliances with companies such as IBM, Accenture , and Deloitte . Under his leadership, the company acquired more than 100 customers, contributing to the growth of annual revenues from zero to greater than $75 million and a successful initial public Read More
A Tectonic Shift in Communications Customer Life Cycle Management
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift

icm products  the adoption of the ICM strategy. According to a recent Amdocs' study, almost 75 percent of surveyed consumers think their CSP only sometimes, seldom, or never understands their needs. Surprisingly, the survey also revealed that 34 percent of women and nearly 20 percent of men would rather give birth than interact with inexperienced or unhelpful customer service representatives. While consumers clearly identified short hold times and friendly staff as key determinants of good customer service, more than Read More
Is SSA GT Betting Infini(um)tely On Acquisitions? Part Three: Complementary Products
At a first glance, one can even notice that the complementary nature of some SSA GT products and Infinium products may indeed provide a ‘kick for a buck

icm products  SSA GT Betting Infini(um)tely On Acquisitions? Part Three: Complementary Products Complementary Products On October 28, SSA Global Technologies, Inc. ( SSA GT ), www.ssagt.com , a worldwide enterprise solutions and services provider, announced it has entered into an agreement to acquire 100% of the common stock of Infinium Software (NASDAQ: INFM), www.infinium.com , another like provider, although mainly within different industry segments. In the agreement, each outstanding share of common stock will be Read More
Winning supply chain strategies for the electrical products industry
Despite intense price competition for its volume products, the electrical products industry remains healthy and dynamic. World-class companies are succeeding by

icm products  supply chain strategies for the electrical products industry Despite intense price competition for its volume products, the electrical products industry remains healthy and dynamic. World-class companies are succeeding by marketing innovative products, scaling up and outsourcing production, expanding into new geographic areas, implementing more efficient business systems, and focusing on ever-closer relationships with suppliers, partners, and customers. This white paper explores the issues of Read More
Dead Heat: Corporate Buyers Gain Analysis Tools in Leading e-Procurement Products
Commerce One has partnered with Sagent Technology to add analytic tools to its enterprise e-purchasing application. Also, Ariba has partnered with Informatica

icm products  Heat: Corporate Buyers Gain Analysis Tools in Leading e-Procurement Products Dead Heat: Corporate Buyers Gain Analysis Tools in Leading e-Procurement Products D. Geller - July 20, 2000 Event Summary Ariba and Commerce One have each enhanced their buyer-wide products with analytic capabilities. Commerce One and Sagent Technology, Inc. have announced the immediate availability of the BuySite Business Intelligence Kit. This add-on to Commerce One's BuySite provides corporate buyers with information about Read More
Oracle FSM—One Name, Three Different Products
In this report, TEC research analyst Raluca Druta delves deep into Oracle's approach to addressing the current demands of the field service management (FSM

icm products  FSM—One Name, Three Different Products In this report, TEC research analyst Raluca Druta delves deep into Oracle's approach to addressing the current demands of the field service management (FSM) market. Read the report and find out how Oracle's three different FSM product lines and recent strategies and partnerships enable the software giant to provide strong customer engagement and great customer experiences. Read More
U.S. Crypto Laws Relaxed, but Not Enough to Enable Commerce
The revisions the Department of Commerce has announced for U.S. export controls on encryption products will not be enough for U.S. crypto products to gain

icm products  S. Crypto Laws Relaxed, but Not Enough to Enable Commerce Event Summary On January 12th, the Department of Commerce's Bureau of Export Administration announced revisions to its encryption export control policy. The revisions allow U.S. companies to increase the key length in exported enterprise encryption products from 40 bits to 56 and 64 bits. The new regulations allow for retail encryption products up to any key length to be exportable, except to the designated terrorist nations: Cuba, Iran, Iraq, Read More
Getting Competitive Advantage from Power Protection Products
Power disturbances might be the cause of unexplained office equipment breakdowns and damage. The office products industry could save itself numerous headaches

icm products  Competitive Advantage from Power Protection Products Power disturbances might be the cause of unexplained office equipment breakdowns and damage. The office products industry could save itself numerous headaches—and much money—by examining open sources of data regarding power disturbances across the US. Discover more about the opportunity that exists to redefine the interface between the power grid and the machine with communications-enabled power manager devices. Read More
Dassault Systèmes Announces Two DELMIA Apriso Products
As executives and management all seek greater visibility to operations intelligence that can be accessed from anywhere, the harnessing of “big data” and

icm products  Systèmes Announces Two DELMIA Apriso Products As the world gets smaller and “flatter,” the need by decision makers to readily access information quickly becomes increasingly critical. Managers face challenges that demand quick answers, ideally based on current quantitative data. Issues range from quality or recall issues to supply chain disruptions to new market opportunities that necessitate organizational alignment. As executives and management all seek greater visibility to operations Read More
Cornerstone OnDemand—SaaS Products, But Well Grounded
In this post, TEC research analyst Raluca Druta highlights talent management specialist Cornerstone OnDemand (CSOD). Get a close-up look at the CSOD’s SaaS

icm products  Cornerstone OnDemand, CSOD, human resources, HR software, HCM, HCM software, talent management, talent management suite, Cornerstone for Salesforce.com Read More
Ultimate Software: Delivering Breakthrough Products
Ultimate Software is in a very competitive market. Its continued success is fueled by relentlessly delivering new products and incremental innovation. A few

icm products  Software: Delivering Breakthrough Products Ultimate Software is in a very competitive market. Its continued success is fueled by relentlessly delivering new products and incremental innovation. A few years ago, the company’s strategic initiatives were to evolve of their software-as-a-service (SaaS) delivery model and launch new features targeted to medium sized enterprises. Learn how a new product portfolio management (PPM) solution helped Ultimate Software reach its goals. Read More
JuxtaComm And IBM Integrate Their Integration Products
JuxtaComm Technologies has announced a relationship with IBM to provide a “universal adapter” capability by implementing the IBM MQSeries Integrator as a

icm products  And IBM Integrate Their Integration Products JuxtaComm And IBM Integrate Their Integration Products M. Reed - December 8, 2000 Event Summary JuxtaComm Technologies has announced a relationship with IBM to implement the IBM MQSeries Integrator (MQSI) as a component of their JuxtaComm Integration Broker Solution . The vendor claims this will provide a universal adapter capability for both publishing from and subscribing to new and legacy applications. The new feature has two components: Pulling Read More

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