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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 icm services


Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

icm services  efficiencies. Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, creating one that enhances customer loyalty and increases profitability with each transaction. Meeting this need, in turn, requires the alignment of people, processes, and systems, and agility to deliver new services and to respond to market changes quickly. It also demands a steady

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PPM for Professional Services Automation

A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects. 

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Sizing the Enterprise Incentive Management Opportunity-And the Challenges Ahead


Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex compensation systems will be well positioned to take advantage of the major growth projected in the EIM market.

icm services  and incentive compensation management (ICM) systems discussed in this series are not without their challenges. There is a general realization that although the upper-range EIM solutions are designed to roll out new plans to the largest sales forces in a matter of weeks, the downside of a full-grown EIM solution is its hefty costs. However, designing a homegrown solution for sales teams of over a few hundred is irrational, whereas the chances are a tool offered by a customer relationship management (CRM) Read More

On Demand Delivery Compels a Compensation Management Vendor


The on demand paradigm and enterprise incentive management market seem to have established a viable cross-section to the extent that, going forward, some players feel comfortable enough to opt solely for the software-as-a-service, subscription-based delivery model.

icm services  past decade, automation of ICM has been, and continues to be, the vendor's core competency. This vision, combined with the vendor's attention to meeting market requirements, has resulted in the success Centive enjoys today in terms of industry magazines' awards and accolades, customer satisfaction, and financial stability. To that end, in 2001, Incentive Systems received the first EIM product award from the Customer Interaction Solutions magazine, while in 2002, the company was named in the prestigious Read More

EIM/ECM 101: Cutting through the Confusion


EIM/ECM 101: Cutting through the Confusion If you’re like many people who’ve been put in charge of looking for your company’s next compensation solution, you may be somewhat bewildered about the different applications available. There has long been a confusion surrounding enterprise incentive management (EIM) and enterprise compensation management (ECM) solutions. The reason is that

icm services  not try out TEC’s ICM Evaluation Center? Another EIM/ECM Mission for Clarification There’s another potential mission out there to get EIM/ECM straight. This one, however, will clear up the confusion between enterprise information management (EIM) and enterprise content management (ECM). But I’ll leave that for another day—and another TEC research analyst. Kurt? Read More

Making the Cloud Work for You


As the marketplace moves towards a less opaque and more defined cloud computing model, UK-based businesses will increasingly expect reliable, secure and cost-effective on-demand services that free employees to be more productive and more profitable, wherever they are located. These organizations have heard about the benefits but remain unsure about the “types of cloud” available to them, and about the precise timing and extent to which they should embrace opportunities presented by the cloud. Beyond convergence, the situation has become even more complicated with trends such as consumerization and the proliferation of handheld devices, plus the security threats (and remarkable new business opportunities) posed by an increasingly mobile world. Learn more.

icm services  the Cloud Work for You As the marketplace moves towards a less opaque and more defined cloud computing model, UK-based businesses will increasingly expect reliable, secure and cost-effective on-demand services that free employees to be more productive and more profitable, wherever they are located. These organizations have heard about the benefits but remain unsure about the “types of cloud” available to them, and about the precise timing and extent to which they should embrace opportunities Read More

Basic Energy Services: Getting Paychecks out The Door with SAP ERP


With thousands of employees providing a range of well-site services, US–based Basic Energy Services Inc. is “basic” to the operation of oil and gas wells spread across 13 states. Faced with high turnover rates among field employees, Basic Energy realized its existing human resources (HR) software was limiting its ability to conduct business efficiently. Learn how an integrated human capital management solution helped.

icm services  Energy Services: Getting Paychecks out The Door with SAP ERP With thousands of employees providing a range of well-site services, US–based Basic Energy Services Inc. is “basic” to the operation of oil and gas wells spread across 13 states. Faced with high turnover rates among field employees, Basic Energy realized its existing human resources (HR) software was limiting its ability to conduct business efficiently. Learn how an integrated human capital management solution helped. Read More

Top Software for Financial Services Companies


For your own customized comparison reports, select a category below:ERP for Financial Services. Accounting Software Systems.

icm services  Software for Financial Services Companies Comparing software solutions for financial services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, MicroStrategy, Infor, Epicor, META4, NuView, NOW Solutions, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Software—and many more. Read More

Software Development Services


Hi-Tech Export does application development on both Windows and Linux platforms. The company has experience in developing client/server and multitier database applications as well as stand-alone desktop solutions. Hi-Tech is focused on delivering customized application software solutions for client/server platforms and the Web. Hi-Tech also takes care of more routine IT tasks like application maintenance (bug fixes, new features, etc.), testing of web-based solutions, and web publishing. Hi-Tech Export's typical services include - Client/server based software application in various platforms like Visual Basic, SQL Server, Oracle, etc. - Web application development in .NET, Java, ASP, PHP, etc. - Systems Programming in C, C++, and Perl - Migration of systems from one database system to another e.g. SQL Server to Oracle, Informix to Oracle, etc. Hi-Tech Export also provides life cycle testing of web-based applications and client/server products. It automates test runs wherever possible and uses off-the-shelf tools to reduce testing cycle time.  

icm services  Development Services Hi-Tech Export does application development on both Windows and Linux platforms. The company has experience in developing client/server and multitier database applications as well as stand-alone desktop solutions. Hi-Tech is focused on delivering customized application software solutions for client/server platforms and the Web. Hi-Tech also takes care of more routine IT tasks like application maintenance (bug fixes, new features, etc.), testing of web-based solutions, and web Read More

Killer Key Performance Indicators for Professional Services


With the growing significance of services to the bottom line, it’s never been more important to effectively monitor, measure, and manage your services business. Knowing which key performance indicators (KPI) can help drive success and contribute to your bottom line is essential. But with over 150 KPIs available, where do you start? Discover how these few small key improvements can help your service business performance.

icm services  Key Performance Indicators for Professional Services With the growing significance of services to the bottom line, it’s never been more important to effectively monitor, measure, and manage your services business. Knowing which key performance indicators (KPI) can help drive success and contribute to your bottom line is essential. But with over 150 KPIs available, where do you start? Discover how these few small key improvements can help your service business performance. Read More

Configuration Data Services, Inc


Founded in 1970, Configuration Data Services, Inc. (CDS) is a privately owned corporation headquartered in Irvine, California (US). CDS provides expertise in product data management software development, integration, installation and implementation of database software, software maintenance, and database conversion.

icm services   Read More

Ultimate Software National Equipment Services


National Equipment Services (NES), a leader in the equipment rental industry, experienced the concomitant growing pains associated with 47 acquisitions spanning an 18 month period beginning in 1998. In this case study, learn how NES saved $250,000 annually in payroll and administration costs.

icm services  Software National Equipment Services National Equipment Services (NES), a leader in the equipment rental industry, experienced the concomitant growing pains associated with 47 acquisitions spanning an 18 month period beginning in 1998. In this case study, learn how NES saved $250,000 annually in payroll and administration costs. Read More

Yellow Professional Services (Pty) Ltd


Yellow Professional is a South African based services company providing IT solutions for a range of local, international and multinational clients allowing these clients to manage the business and technological complexities of the digital economy. We believe that it is our people that make Yellow what it is. We have a team of great people with a passion for technology that are respectful, open and accountable, operate within strict ethical guidelines and are willing to take on big challenges. We provide best professional services and support structures to create and support solutions that are unique to our client's needs. Yellow Professional’s solutions go beyond standard products by leveraging client's resources and fulfilling business needs. Our consultants have a proven track record of providing seamless process improvement, software implementation, and business intelligence solutions with a thorough understanding of your organization resource and business objectives.

icm services  Professional Services (Pty) Ltd Yellow Professional is a South African based services company providing IT solutions for a range of local, international and multinational clients allowing these clients to manage the business and technological complexities of the digital economy. We believe that it is our people that make Yellow what it is. We have a team of great people with a passion for technology that are respectful, open and accountable, operate within strict ethical guidelines and are willing Read More

ITO: IT Infrastructure Support Services


Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and dependability. Through service-level agreement (SLA)-driven engagements, Softtek delivers offshore infrastructure support services, including the following: desktop support (L1, L2), network and server administration, security administration, assets management, and telephony support.  

icm services  IT Infrastructure Support Services Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and dependability. Through service-level agreement (SLA)-driven engagements, Softtek delivers offshore infrastructure support services, including the following: desktop support (L1, L2), network and server administration, security administration, assets management, and telephony support. Read More

Professional Services Automation: A New Approach to Business and Knowledge Management for Professional Services Firms


Professional services firms are not like other businesses. They have unique ways of working, unique challenges, and unique opportunities. While progressive project-based businesses have already embraced professional services automation (PSA)—achieving results and return on investment along the way—there are still many firms that have yet to fully automate their key business processes or integrate their knowledge base.

icm services  Services Automation: A New Approach to Business and Knowledge Management for Professional Services Firms Professional services firms are not like other businesses. They have unique ways of working, unique challenges, and unique opportunities. While progressive project-based businesses have already embraced professional services automation (PSA)—achieving results and return on investment along the way—there are still many firms that have yet to fully automate their key business processes or Read More