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Featured Documents related to » identity resolution


Agile Information Systems: Conceptualization, Construction, and Management
Agile Information Systems: Conceptualization, Construction, and Management
The book "Agile Information Systems" unveils how modern companies can create and deploy agile information systems. Academic experts, researchers, and practitioners discuss the concept of agile information systems, the importance of the context of agility, and organizational management issues in the context of agile information systems.


Documents related to » identity resolution


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
Study Reveals Top 10 Requirements for Improving Event Resolution in IT. IT White Papers and Other Computer Software to Use In Your Dynamic System Related To Top 10 Requirements for Improving Event Resolution in IT. A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

IDENTITY RESOLUTION:
5/26/2006 7:55:00 PM

Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

IDENTITY RESOLUTION: customer relationship management, CRM, knowledge management, KM, service resolution management, SRM, KM software, live assistance, call center agents, customer segmentation, customer service, Pareto’s 80/20 Rule, customer satisfaction, online self-service solutions, live support, customer self-service, help desk operations.
12/12/2007

Case Study: Ping Identity
Ping Identity provides software for the computer security and identity management industry. Ping wanted to facilitate rapid, high-end development and accelerate time to market for its leading Web security product. When its first outsourcing choice didn’t offer enough Agile development expertise, Ping found another solution that helped reduce costs by 46 percent and doubled in-house performance in key areas. Learn more.

IDENTITY RESOLUTION:
9/8/2008 10:46:00 AM

Sage’s New Year s Resolution: Make 2013 The Year of the Customer » The TEC Blog


IDENTITY RESOLUTION: Accounting, customer experience, ERP, joe langner, Sage, sage businesscare, sage north america, smb, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-02-2013

SYSPRO - Awaiting Positive IMPACT From Its Brand UnificationPart Two: Market Impact
With its latest moves, SYSPRO seems to have braced itself well for the bigger brethren’s onslaught. The latest brand unification move may prove that the company is also changing its marketing approach, starting with clearer worldwide prominence and unequivocal identity.

IDENTITY RESOLUTION:
3/14/2003

Commerce One Conducts Its Soul-Searching MetamorphosisPart Two: Challenges and User Recommendations
Commerce One is seemingly stuck with yet another identity crisis being a novice provider of a Web services-based integration platform and being a still fledgling provider of business application suite built on top of that platform, and which has not yet successfully competed in the SRM arena.

IDENTITY RESOLUTION:
4/25/2003

About CustomerFirst
CustomerFirst contains the service support, help desk, problem resolution, and call center functionalities of the CustomerFirst Enterprise Software Suite. It manages the flow of work through the organization from the time a request or issue is reported, until it is completed or resolved. CustomerFirst also allows you to track the history of every touch point that you have with your customer.

IDENTITY RESOLUTION: HR, customer, RTI, Customerfirst, information, features.
4/29/2005 9:33:00 AM

Get on the Grid: Utility Computing
The latest business model in licensing is the utility (on demand) computing and associated pricing. Sometimes called

IDENTITY RESOLUTION: utility computing, grid computing, on-demand computing, Internet, ASP/hosting, application software provider, service level agreements, SLA, subscription model, IT providers, small and medium enterprises, Web services, extensible markup language, XML, dynamic hypertext markup language (DHTML), Citrix MetaFrame, software-as-a-service, Oracle OnDemand, IBM Global Services.
3/31/2005

Managing Compliance and Access For The Cloud
You can use identity and access management to improve security, reduce risk, and meet compliance requirements for cloud systems. But are you aware of the identity requirements for access controls and audit for software-as-a-service (SaaS) applications? Or about the compliance regulations governing sensitive information in SaaS and cloud applications? Discover how to address the needs of SaaS and cloud-based identities.

IDENTITY RESOLUTION:
11/6/2008 7:43:00 PM

Secure Information Sharing for Layer-two Networks: Delivering Security without Complexity
Although layer-two networks are a viable, cost-effective alternative to traditional wide area network (WAN) services, they have some major security deficiencies. One of the key drawbacks of layer two is its inability to handle identity authentication—which creates serious theft and vulnerability problems. With a layer-two data protection solution, however, you can mitigate these types of security issues.

IDENTITY RESOLUTION:
8/2/2007 9:57:00 AM

The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

IDENTITY RESOLUTION: crm software, analytical crm, business process reengineering, b2b leads, hosted acd, hosted ivr, hosted contact center, outsource call center, sales leads management, sales force crm, callcenter software, leads generation, call centers, virtual call center, crm programs, free crm online, call center software, customer support software, software tracking sales, lead generators, call centre software, business leads, crm asp, marketing management software, lead tracking software, sales tracking system, lead management software.
10/12/2001

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