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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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If Software Is A Commodity...Then What?
Many, if not most categories of software have become commodities. Vendors hate to hear it, but most of the products in a category produce the same results

if have  Commodity...Then What? Introduction Many, if not most categories of software have become commodities. Vendors hate to hear it, but most of the products in a category produce the same results, pretty much in the same way. If this is true, how do user select the right vendor? How does a vendor get selected? Yes, A Commodity! How do we define a commodity in the software world? Both vendors and end users tend to focus on features, but both should focus on the needs of the business. A commodity situation

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Merchandising Systems

Merchandising systems are the enterprise back and front-office software solutions upon which the majority of retailers rely to manage and support their daily tasks. These systems typically record product performance, which allows buyers to purchase merchandise according to that information and to make accurate merchandise decisions. Moreover, retail systems have capabilities for tracking inventory, capturing sales data, and managing retail prices. 

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Have ERP Solutions Become Greener during 2009?


If you haven’t read the blog post ERP Vendors, Are You Green Enough? that I wrote a little over a year ago, I recommend you read it first. After you’ve checked it out, I assume you’ll understand that I used a flawed and extremely simplified approach to “confirm” my impression of the correlation between the size of enterprise resource planning (ERP) vendors and the greenness of their offerings (see

if have  Become Greener during 2009? If you haven’t read the blog post ERP Vendors, Are You Green Enough? that I wrote a little over a year ago, I recommend you read it first. After you’ve checked it out, I assume you’ll understand that I used a flawed and extremely simplified approach to “confirm” my impression of the correlation between the size of enterprise resource planning (ERP) vendors and the greenness of their offerings (see below for further explanation). About a year later, I used the same Read More

If There's One Thing CRM Tells Us: Don't Do PLM the Same Way


Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling the "ifs" and "hows" of PLM investment.

if have  or opportunities for improvement. If you already have CRM, here are a few open-ended questions you can ask yourself, which illustrate this point: Do your engineering and product design folk even have access to the CRM system and its data? Do you really find new business opportunities through mining the data for trends? Are your customer-facing folk more empowered as a result of using the system? And (my personal favourite) do you believe that your customers actually know what it is that they want from Read More

They Know When You Have Gas


A deal with the American Petroleum Exchange will allow members to have “up-to-the-minute” inventory data on their petroleum storage tanks.

if have  is a powerful mix. If these exchanges are accepted on a large, product centric scale (i.e., petroleum) there's a good chance the solution will be applied and accepted in other vertical industries such as chemicals or commodities. Today, organizations such as Petrovantage, Petrocosm, and Chemdex are pursuing similar goals. (For more information see our article: E-Procurement Energizes . . . Energy .) According to Veeder-Root's company data, several major oil companies, government agencies, Read More

Have You Ever Asked Yourself, 'Is My Company Experiencing a Sales Breakdown?'


No matter how strong or experienced you are as a sales professional, sales executive or smaller company CEO, if the infrastructure supporting your sales effort is not in place, achieving your revenue targets will be like attempting to climb Mt. Everest wearing running shoes.

if have  and managing the opportunities? If not, it needs to. And by the way, the glut of solutions on top of the limited time that IT and corporate executives have these days requires new levels of creativity and persistence in generating leads. What worked in the past just doesn't work the same any more. 2. Opportunity Management Sales planning methods, practices and processes . Does your company employ a standard sales process? If not, performance consistency across the sales team will be limited. Personally, Read More

What-if Scenarios for Analyst Firm Mergers and Acquisitions


Now that Gartner is acquiring AMR, we cannot help but wonder what will be the next acquisition or merger in the business software research field. There are not so many companies doing business software research and analysis, so the number of permutations is quite low. Let’s look at some of them and what the end result would be. Gartner acquires Aberdeen and launches The Magic Axis (Magic

if have  Quadrant + Aberdeen Axis). If they decide to acquire Forrester , that would be the Magic Wave (Magic Quadrant + Forrester Wave). Aberdeen and Forrester will probably not merge or acquire one another because the Axis Wave simply doesn’t sound right. To avoid any COMMfusion , ITI and ITTI could merge and form ITTTI. After US President Obama's visit to China, Maverick China Research and the Yankee Group might merge, forming the strongest analyst firm in the world, which will slowly acquire all Read More

Asset Performance Management - A Must Have For Asset-Intensive Companies


During an asset’s life cycle, you can save money acquiring, using, and disposing of it at the right time. When your activities do not require many assets, it is easy to understand what the optimal use of an asset is, but when you use sophisticated tools; heavy machinery; and hundreds of trucks and forklifts things can get a lot more complicated. Depending on how you use it, any tool or

if have  equipment more efficiently. So, if you’re looking to spend less on assets, be compliant and reduce risks, you will have to review the way you do business and APM will help you improve your bottom line. In a future post I will discuss how APM can help you address the above mentioned challenges and also analyze how some of the most important players in this field ( Infor , Ivara , Meridium , Oniqua , etc.) can help. Read More

Inventory Control Is Perhaps the Most Powerful Tool You Have for Containing Your Warehousing Costs


Your company's success is not only dependent on sales, but also on your company's ability to say, "Yes we have that item in stock." The problem is, inventory control is usually an after thought.

if have  to check and see if what the system says is in the bin is actually in the bin. Maybe they should be paid by the mile? Your purchasing department is constantly searching for products to fill back orders for items that were just received but now cannot be found. How many times have you heard, The computer said we have it, but when we looked in the bin it wasn't there? How much is an inaccurate inventory costing you? It's costing you thousands if not millions of dollars! Order picking usually accounts for Read More

What Have Epicor and Activant Been Up To (Post-Merger)?


April 2011 saw the merger of Epicor and Activant Solutions to create a global leader in business software solutions. TEC principal analyst P. J. Jakovljevic sits down with CMO John Hiraoka to discuss the opportunities and challenges created by the merger and the potential synergy of the combined company, Epicor Software Corporation, to grow a wide range of products and industries, a very ambitious yet difficult-to-realize strategy.

if have  company provides customers with industry-specific software, professional services, content, supply chain connectivity, and analytics. Founded in 1972, Activant had established itself as a provider in the automotive aftermarket, hard goods retailing, lumber and building materials, and industrial, electrical, and plumbing supply houses. In addition, the company had recently become a major force in the broader spectrum of specialty retailing with its Eagle solution. Activant has operations in California, Read More

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

if have  of dirty data. Capture. If you don t capture it, you can t measure it. In order to capture all the data you need to get an accurate analysis of your business, you need everyone in the company to use your CRM system rather than store data in unintegrated or offline sources such as spreadsheets. To get quality data, high system adoption is critical. You can also capture customer information (such as leads) from your Web site to populate your CRM system. Clean. Once you have the data in your CRM system, you Read More

Five Standard Features Any VoIP System Should Have


The move to voice over Internet protocol (VoIP) is fraught with technical and other considerations, but the gains in productivity and efficiency and long-term manageability, application integration, and multimodal communications options outweigh the problems if the map forward is well thought out. Read about the 5 features that your VoIP system should have for it to be considered the right solution for your enterprise.

if have  options outweigh the problems if the map forward is well thought out. Read about the 5 features that your VoIP system should have for it to be considered the right solution for your enterprise. Read More

Why Progressive Businesses Use Cloud-Based Call Center Software


No longer are call centers hardware-centric. Capital costs have dropped considerably, and features have multiplied. With cloud call center software, the hardware that does the heavy lifting is located elsewhere and services are delivered over the Internet. Starting a call center now requires a much lower initial investment, making the call center a real option even for small startups. Download this white paper to learn more.

if have  that does the heavy lifting is located elsewhere and services are delivered over the Internet. Starting a call center now requires a much lower initial investment, making the call center a real option even for small startups. Download this white paper to learn more. Read More

If It Ain’t Broke, Don’t Fix It!!!


“If it ain’t broke, don’t fix it.” If this proverb were applied in today’s operations, every organization would be in a reactive mode of maintenance and work against the lean manufacturing concepts. Any breakdown or downtime on the manufacturing floor, in the warehouse, in transportation, or any other business process will create missed customer commitments, failed deliveries, idle time, and

if have  broke, don’t fix it.” If this proverb were applied in today’s operations, every organization would be in a reactive mode of maintenance and work against the lean manufacturing concepts. Any breakdown or downtime on the manufacturing floor, in the warehouse, in transportation, or any other business process will create missed customer commitments, failed deliveries, idle time, and lost labor hours. Instead of taking the risk and being in reactive mode, wouldn’t it be nice to have systems or Read More

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Most of your potential buyers are going to search online for information before making a purchase. In order to have a chance to make the sale, you have to be found and you have to be find-able. In this e-book, you’ll learn the current best practices in search engine optimization (SEO) that companies of all sizes can use to increase site visibility, the number of visitors coming to your site, and how to improve conversion rates.

if have  101: The Basics and Beyond Most of your potential buyers are going to search online for information before making a purchase. In order to have a chance to make the sale, you have to be found and you have to be find-able. In this e-book, you’ll learn the current best practices in search engine optimization (SEO) that companies of all sizes can use to increase site visibility, the number of visitors coming to your site, and how to improve conversion rates. Read More

Service-oriented Architecture: Improving Agility and Efficiency in Your Enterprise


For many owners, executives, and managers, service-oriented architecture (SOA) has not been clearly defined. Some may have heard the term, and may even have read some of what has been written regarding SOA, but most have not had that opportunity. For many, SOA has been left to the IT department. We explain what it is and why it’s important.

if have  oriented Architecture: Improving Agility and Efficiency in Your Enterprise For many owners, executives, and managers, service-oriented architecture (SOA) has not been clearly defined. Some may have heard the term, and may even have read some of what has been written regarding SOA, but most have not had that opportunity. For many, SOA has been left to the IT department. We explain what it is and why it’s important. Read More