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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 ifs rfp customers


IFS Aspires To Capture North American Market Against The Low Tide
IFS has been striving, and apparently succeeding, to shed its

ifs rfp customers  Against The Low Tide IFS Aspires To Capture North American Market Against The Low Tide P.J. Jakovljevic - April 13, 2001 Event Summary On March 15, IFS Industrial & Financial Systems AB, a Swedish business applications vendor announced that it won a number of major contracts in the US during the first two months of 2001 despite the negative market sentiment after recent announcements of its major competitors. Also, the company touts that the utilization of its consulting organization, which was possibly

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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How Some ERP Vendors Demonstrated - Warts and All Part 1


Contrary to what vendors may contend, not all of them are able to provide an effective out-of-the-box solution that satisfies the critical requirements of an organization. In this case study from a recent selection engagement for an ETO mid-size manufacturer, we assess Oracle, J.D. Edwards, SAP, and IFS in terms of their ability to demonstrate alleged functionality of their products.

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TEC Saves Software Buyers Even More Time and Resources with its Certified RFI Express Service


TEC's Certified RFI Express Service offers prospective enterprise software buyers access to pre-filled request for information documents (RFI), significantly reducing the time, costs, and risks associated with software selection.

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IFS' Tamed Growth + Continued Losses + Increased Competitors' Lobby Talk = Decreased Customer Confidence


While IFS has become a notable global competitor as witnessed in the Computerworld IT Company of the Year award in Brazil, it has been showing signs of stalling in the important North American market primarily owing to protracted losses and increased 'lobby talk' campaigns from incumbent mighty vendors.

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Fast-track ERP Implementation: Advice from the Field


The common perception is that top-tier enterprise software takes years to implement. This is true for more complex solutions. But other applications, when combined with effective project management by capable professionals, can be rolled out rapidly when it counts—like after a merger or acquisition. Get tips for a speedy enterprise resource planning (ERP) implementation, from a company that lived to tell the tale.

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Moving Your Customers From TDM to IP


As the global marketplace continues to become more competitive, enterprises are struggling with how to retain their competitive edge. While many have transferred their databases to internet protocol (IP) to replace outdated systems, some have yet to upgrade their phone systems as part their strategy. Discover how migrating to voice over IP (VoIP) as part of an overall telecommunications strategy can help your business.

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abas-USA Adds VC999 to Its Customers Roster


Following on its recent win at Carolina Color, abas-USA announced that VC999 Packaging Systems has selected it to be its enterprise resource planning (ERP) provider. VC999 is a global leader in the design and manufacturing of vacuum chamber, thermoforming (rollstock), tray sealer, and flow wrapper machine systems as well as other packaging robotics, vision inspection systems, conveyer/converger

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Zero Contact Resolution: How to Keep Customers and Build Great Brands


For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how well contact centers handle incoming requests from customers, they do not provide an accurate view of how well your company is treating your customers. In fact, they may even be misleading.

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Customer Relationship Management: Putting Customers at the Center of the Business


No longer are customers simply sideline participants. Organizations are empowering them with a wealth of knowledge to engage in more informed decision-making. A customer relationship management (CRM) solution that encompasses all aspects of your business gives customers unprecedented visibility into the actions that impact them. Ultimately, this leads to greater accountability within the organization, and greater satisfaction among customers.

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Xactly Surpasses 500 Customers


This past Halloween was by no means scary for Xactly Corporation, a cloud sales compensation and sales performance management (SPM) provider.  In fact, the day ended up being quite a treat—not only did the company close out an exceptionally strong quarter on October 31, 2012, but it also signed its 500th customer. There has been a simultaneous surge of activity at the high end with

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Sit Customer Sit "How Did Customers Get So Trained?"


Your customers' perception of your company is formed from the packages that arrive at their receiving dock. What do you think they perceive?

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