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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 imaint reviews


Listen and Learn: Improving Operations by Using Customer Feedback
Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of

imaint reviews  and Learn: Improving Operations by Using Customer Feedback Customer feedback from retail units is combined with company website feedback, online services feedback, and central call center feedback. Source : Mindshare Technologies Resources Related to Listen and Learn: Improving Operations by Using Customer Feedback : Customer Feedback Management (CFM) (Wikipedia) Listen and Learn: Improving Operations by Using Customer Feedback Customer Feedback is also known as : Customer Feedback Analysis ,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS – EAM

Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. EAM typically includes computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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Usability as an ERP Selection Criteria


Enterprise resource planning (ERP) software is often criticized for being complex and difficult to use—which puts up a barrier to receiving potential benefits. Systems with integrated search functionality and Web-like interfaces can make ERP solutions easier to use. Learn how to evaluate ERP software for its usability, so you can avoid investing in platforms that aren’t evolved toward usable and efficient interfaces.

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PC Encryption: Eyes Wide Open


While the virtues of encrypting PC data are extolled by vendors and the press alike, some painful truths go largely unmentioned. Whether necessary for compliance or state breach disclosure law, or for doing business in a state requiring it, encryption is necessary but difficult. Learn where existing encryption solutions are failing, and find out how emerging tools and trends can make encryption better, and easier.

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Spyware versus Viruses


At first glance, spyware and computer viruses appear to have much in common. But in fact, spyware is a unique challenge. Unlike viruses, the motivation behind spyware is financial, which has driven rapid technical innovation and broad distribution. The first line of defense is education; understanding the unique threat spyware poses is the first step in a plan for protection.

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BPS Reviews


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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iMaint


DPSI's iMaint is a comprehensive enterprise asset management (EAM) system. Customers use iMaint to manage manufacturing and processing plants, facilities, vehicle fleets, utilities, health care facilities, public works infrastructure, campuses, and much more. Users report that iMaint enables them to reduce production costs, cut production downtime, optimize inventory levels, improve product quality and speed-to-market, comply with regulatory requirements, make better management decisions, improve safety, extend the operational life of assets, and boost employee productivity.DPSI's iMaint manages work orders, work requests, preventive maintenance, scheduling, work procedures, cost tracking, labor resources, customers, projects, inventory, purchasing, single-site or enterprise-level reporting, and more. The solution's interface can be tailored to meet the needs of sites, departments, groups, and individual users. It offers scalability ranging from individual users to multiple networked locations, and versions are available for Microsoft SQL Server, Oracle, and Microsoft MSDE databases. Customers may choose a traditional up-front license, a monthly subscription license, or a monthly online service fee. The product is available in several languages, including English, Spanish, French, Chinese, and Russian, with a customizable interface that allows use of other language translations.Add-on modules include: • iMaint Web—offers Web-browser access to your system• iMaint Integrator—provides integration with other systems using common industry standards• iMaint Online—a Web-based version, hosted and maintained by DPSI (software as a service)• iMaint Fleet—adds special features for managing vehicle fleets• iMaint Mobile—for handheld personal digital assistants (PDAs), offering real-time access at the job location and support for barcoding• Web Work and Purchase Requesters—allows requests to be received from any computer with Internet access• FDA Module—helps manage compliance with FDA 21 CFR 11 regulationsDPSI also offers PMC, computerized maintenance management system (CMMS) software for individual computers and small networks.

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Phone Systems for Small, Medium, and Enterprise Business: Which to Buy?


If you are thinking of investing in a voice over Internet protocol (VoIP) business phone system, you can avoid most of the pitfalls by choosing both your system and your provider wisely. This guide provides reviews on the leading five phone system brands in each category. You’ll be able to see the differences between on-premise and hosted solutions, and get some help choosing the best phone system for your company.

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Security Information Market Heading for Growth


The growth of security vulnerabilities is creating a new market for security information. With link sharing and cooperation among sites, it is not clear that this market is nearly as predatory as some publishing markets.

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Making Multi-rater Feedback Work in Professional Services Firms


For many firms, continually moving people to new projects under different leaders is the only possible way to operate. The formal boss on the org chart may only rarely get a chance to observe employees in work situations. This isn’t normally a problem; direction is provided by whoever is leading the project. Where it is a problem is when it comes to performance appraisal—there is no one person who can do that appraisal.

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Saba Software: All about People (Cloud) - Part 2


Part 1 of this series introduced Saba Software, a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software that combines enterprise learning, talent management, and collaboration technologies. The post first described the vendor’s slew of industry rewards and accolades at the recent 2011 Enterprise 2.0 conference in Boston and related events

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Matching the Correct Phone System to Your Business


Are you spending more time than you anticipated shopping for a new business phone system? This comprehensive listing reviews leading phone systems on the market for small-size businesses; medium-size businesses (includes both on-premises and hosted solutions); and enterprise-level businesses. This guide will help streamline your search for a new phone system, so you focus on those systems that are appropriate for your needs.

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Why Cloud Computing Matters to Finance


This Institute of Management Accountants (IMA) paper explores the benefits of transitioning from an on-premise financials system to the cloud. The paper reviews research conducted among 800 IMA members regarding their perceived benefits and risks related to moving financials to the cloud, including drivers around total cost of ownership (TCO); anytime, anywhere access; easy upgrades; and business process improvement.

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Performance and Compensation Management at the Core of Human Capital Management?


Strategic human capital management (HCM) solutions can help organizations transform their people into a competitive advantage by aligning managers and employees with corporate goals. There is now a statistical and causal relationship among key HCM applications and operating income growth.

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Business.com Guide to GPS Fleet Tracking


Companies need to know where their vehicles are, for a variety of legal, logistical, and asset-protection reasons. A global positioning system (GPS) can pinpoint vehicle location using satellite tracking. This overview reviews the different types of GPS fleet tracking systems and their features. You'll also learn about their benefits and costs, and pick up a few tips for purchasing GPS fleet tracking software.

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CTS Guides


CTS Guides provides software selection research and advice, including reviews and reports available on the company’s website.

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